Overview
Upcall software simplifies outbound calling by automating tasks like lead generation, follow-ups, and surveys. While getting accustomed to its interface can take time, the software effectively improves team productivity and customer outreach. Upcall is a useful solution for businesses seeking to optimize call operations.
Overall Rating
Based on 11 users reviews
4.6
Rating Distribution
Positive
91%
Neutral
0%
Negative
9%
Starting Price
Custom
Upcall Specifications
Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting and Analytics
What Is Upcall?
Overview
Upcall is a cloud-based outbound call automation platform designed for businesses across industries like sales, marketing, and customer support. It offers solutions to streamline tasks, such as appointment setting, which helps teams save time and increase productivity. The software solves the problems of manual outreach, inefficient follow-ups, and scattered communication by centralizing and automating call processes. With real-time insights and integrations, Upcall empowers teams to focus on valuable conversations rather than administrative tasks.
Upcall Pricing
Upcall offers three packages:
- Enterprise: offers international campaigns and customized technical implementation
- Reseller: designed for resellers and white labeling
- Standard: offers custom call scripting and email/text drip automation
Upcall Integrations
The software seamlessly integrates with various popular business applications, including:
- Gmail
- Google Forms
- Google Calendar
- HubSpot
- Mailchimp
- Salesforce
- Slack
Who Is Upcall For?
The software is designed for businesses of all sizes across various industries, such as:
- Management consulting
- IT
- Computer & network
- Finance
- Insurance
- Real estate
Is Upcall Right For You?
Positioned as a leading tool in the call automation space, Upcall enables companies to optimize their outreach efforts and improve customer engagement. The software streamlines workflows and covers all key compliance requirements to help companies focus on what is important. It is scalable and secure and is TCPA-compliant.
Still trying to figure out if Upcall is right for you? Contact our customer support team at (661) 384-7070, and they will help you make the best decision.
Upcall Features
Upcall provides instant visibility into campaign performance, allowing teams to monitor call progress and make data-driven decisions. This helps improve efficiency and adjust strategies on the fly for better call outcomes and enhanced team productivity.
Teams can store and review calls for quality assurance and training purposes. This ability to assess and refine interactions helps businesses maintain compliance, improve customer service, and ensure consistent communication.
This feature automates scheduling for meetings, consultations, and follow-ups, reducing the manual effort needed to coordinate times. This streamlines the process, ensures seamless communication, and helps teams focus on closing deals and enhancing client relationships.
Users can get free script consultation to help teams develop effective call scripts. This service ensures that businesses communicate clear, consistent messages, leading to better customer engagement, increased conversions, and improved overall call quality.
The software automatically qualifies leads based on predefined criteria, helping teams focus on high-potential prospects. This improves efficiency by reducing time spent on unqualified leads and increasing the likelihood of successful outcomes.