Overview
VICIdial is comprehensive open-source contact center software with powerful call recording, multi-language support, and seamless integration features. While some users suggest modernizing its interface, its features are effective for support functionalities. VICIdial is dependable for its reliability and overall capabilities in optimizing a company's productivity.
Overall Rating
Based on 11 users reviews
4.5
Rating Distribution
Positive
91%
Neutral
9%
Negative
0%
Starting Price
Custom
What Is VICIdial?
Overview
VICIdial is a powerful and multipurpose contact center solution. It offers predictive dialing, call recording, and multi-channel phone, email, and chat communication. The software is useful for businesses of any size and is trustworthy due to its reliability and adaptability. It helps optimize customer interactions and serves different industries, from telecommunications and finance to healthcare. VICIdial supports over 2,000 features that ensure seamless communication and efficient management, making it a top choice for contact centers worldwide.
VICIdial Pricing
VICIdial Integrations
VICIdial integrates with a large variety of third-party apps, including:
- Salesforce
- Zoho
- Zendesk
- Insightly
- VTiger
- MailChimp
- Hubspot
Who Is VICIdial For?
VICIdial covers a wide range of industries, such as:
- Financial services
- Telecommunications
- Media
- Technology
- Education
- Healthcare
- Retail
- Government
- Manufacturing
- Professional services
Is VICIdial Right For You?
VICIdial software is ideal for its reliability, scalability, and compliance with FCC, FTC, OFCOM, and GDPR. It offers extensive features, ensuring seamless communication and management for businesses of all sizes. Above all, it is open-source and free contact center software, trusted globally by thousands of small to large organizations.
Still doubtful whether VICIdial is the right choice? Contact us at (661) 384-7070 so our team of experts can help you make a better decision.