Last Updated Aug 25, 2025
Overview
Overall Rating
Based on 11 users reviews
4.5
Rating Distribution
Positive
91%
Neutral
9%
Negative
0%
Pros And Cons of VICIdial
Pros
The open-source integration systems
Robust data input and output
Effective quality control modules
Quick lead loading
Cons
Interface is simple but users suggest it should be updated as per modern UI designs
Occasional slowdowns in reporting and analytics
Requires PC deployment
Frequently Asked Questions
Yes, VICIdial offers an API.
VICIdial integrates with Hubspot, MailChimp, Zendesk, Salesforce, Zoho, VTiger, Insightly, and many more.
VICIdial supports English, Spanish, Greek, German, French, Italian, Polish, Portuguese, Brazilian Portuguese, Slovak, Russian, Dutch, Swedish, Traditional Chinese, and Japanese languages.
The VICIdial cost is none as it is an open-source software.
Typical users of VICIdial are healthcare, education, retail, financial services, telecommunications, manufacturing, media, technology, government, and professional services.
VICIdial provides support through phone and email.