ClinicTracker, established in 2000, is a cloud-based integrated electronic health record (EHR), practice management and billing software that is specifically designed to meet the needs of mental health practitioners and substance abuse agencies.
Apart from these clinical settings, the software can also be deployed in social services agencies and foster care, university training clinics, family counseling services, telehealth practices, eating disorder clinics, and more.
ClinicTracker can scale to practices of all sizes and enables providers to smoothly run and oversee routine clinical operations, enhance staff productivity while managing to bill efficiently.
Many services integrate into the system, including a patient portal, clearinghouse, credit card processing, ePrescribing, appointment reminders, automatic eligibility verification, cloud-fax, and secure email.
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Pros:Valuable functions and features at one place.
Cons:Overall a good experience and decision to buy Clinic Tracker.
Pros:Clinic tracker support is great and it ensures to resolve any issue.
Cons:Slow connectivity. Application hangs at times (weve been assured that itll be resolved).
Pros:We are an agency that provides combined services of substance use and mental health services. The individual SU and MH forms in ClinicTracker were impressive.
Pros:Clinic tracker has been a life saver for our mental health billing and revenue cycle management company. Direct connection to clearning houses.
Pros:The clinic tracker staff is very cooperative and helped us through a smooth implementatio. The customer support service is very active and they respond to client queries within an hour. It is more suitable to Mental health practices.
Cons:Some therparists may find it hard to use all features so we recommned the CT to introduce video tutorials so that new employees may find it easy to use
Pros:The EMR is flexible and customer support service is amazing. They respond to your complaints in timely manner and resolve your issues deligently. It fits our medical records requirements, billing and scheduling activities.
Cons:Clinic Tracker has accommodated many custom development requests to meet the needs of our program.
Pros:We have been using the software for a long time and we found customer support to be their strong point. We are impressed and happy with this product.
Pros:The tools and features look very helpful but they are not easy to use. Atleast I had issues understanding software interface and tabs andmodules.
Cons:Its functions are complicated and it is not as simple as they advertised. In my opinion, the software is not cloud based.
Pros:Honest and knowledgeable customer support.
Cons:There is no other issue except navigation. It is not easy to find the exact data you are looking for.
Pros:A reliable window based behavioural health EMR solution. Endless features and year round updates.
Cons:It is the best available software in the market for behavioral health practices.
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