Last Updated
Overview
Ziggu is a customer experience platform for real estate developers, helping centralize buyer communication, document sharing, and project updates in one place. While some users note confusion over unapproved document visibility, Ziggu is praised for its user-friendly interface, structured decision tracking, and client-facing transparency.
Overall Rating
Based on 8 users reviews
3.9
Rating Distribution
Positive
88%
Neutral
13%
Negative
0%
Starting Price
Custom
Ziggu Specifications
- Document Management
- Contract Management
- Change Order Management
- Quality Control
What Is Ziggu?
Ziggu is a cloud-based customer experience platform tailored for real estate developers. It helps streamline buyer communication, decision tracking, and document management throughout the construction lifecycle. The platform centralizes data per unit, giving teams and buyers access to clear updates, approved documents, and pricing decisions. With features like messaging, structured approvals, and shared dashboards, Ziggu addresses coordination gaps between developers, buyers, and contractors—reducing miscommunication and increasing transparency across residential projects.
Ziggu Pricing
The vendor offers three Ziggu price plans based on active projects:
- Core: €3.5/active project/month (minimum 10 active projects)
- Pro: €5.5/active project/month (minimum 15 active projects)
- Plus: €7.5/active project/month (minimum 25 active projects)
Disclaimer: The pricing is subject to change.
Ziggu Integrations
The Ziggu software supports integration with multiple systems and platforms, such as:
- Salesforce
- Nextcloud
- COINS
- LetsBuild software
- Easy Invoicing
- Microsoft SharePoint
- Microsoft Dynamics
Who Is Ziggu For?
It is ideal for a wide range of industries and sectors, including:
- Real estate development
- Construction contracting
- Architecture
- Property management
- Interior finishing
- Specialty trades
Is Ziggu Right For You?
Ziggu is a strong choice for real estate developers looking to streamline buyer communication, document sharing, and post-sale engagement. Its tailored workflows simplify complex decision-making and enhance visibility across stakeholders. Designed for both single-family and multi-unit projects, Ziggu helps reduce miscommunication and improve the client experience—making it especially useful for teams managing off-plan sales and customizations.
Still doubtful if Ziggu is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Ziggu Features
Customer Portal
Ziggu features a branded customer portal that consolidates all buyer-facing information in one place, including documents, decisions, conversations, and financials. This centralized access simplifies the homebuyer journey, improves clarity across all stakeholders, and reduces the volume of repetitive queries typically faced by support and project coordination teams.
Interior Option Management
The platform replaces manual spreadsheets with collaborative tools for managing buyer selections and approvals. Stakeholders can access the latest proposals, signed documents, and associated financial details in real time, which minimizes versioning errors and supports faster, more accurate decision-making across projects.
Shared Communication Hub
With Ziggu’s integrated messaging system, teams can manage all client communications within a single, searchable thread tied to each buyer’s record. This ticketing-style interface organizes discussions by topic or milestone, reducing miscommunication and ensuring everyone stays aligned throughout construction and post-sale interactions.
Document Management
Ziggu streamlines the distribution of essential documents by structuring access at the project, building, or unit level. Automated notifications ensure that customers and partners always receive the most relevant and updated information, reducing administrative effort and minimizing delays caused by outdated documentation.
Aftercare And Issue Tracking
Teams can log punch list items directly from the field, assigning responsibility, attaching photos, and setting deadlines. These updates are shared with contractors and buyers, keeping everyone informed. This feature helps accelerate issue resolution and ensures transparency in post-construction defect management workflows.
Pros And Cons of Ziggu
Pros
Centralizes communication across buyers and teams
Easy for clients to use and navigate
Clear overview of decisions and approvals
Cons
Clients can see unapproved documents
No mobile app available for customers
Ziggu Reviews
Total 8 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars88%
3
Stars13%
2
Stars0%
1
Stars0%
Share your experience
Construction, 11-50 employees
More than a year
“Happy with Ziggu”
Pros
Ziggu is such a user friendly and well-organized program for both administrators and users. It's totally changed the way we manage projects. Communication with clients is all centralized which makes it easy to keep them updated on progress. They really appreciate it and honestly, I can't live without Ziggu anymore.
Cons
Having a clear and organized structure that fits our company's operations is really important for managing projects well. At first, though, there wasn't any standard setup or support to help us.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
6
Construction, 51-100 employees
More than a year
“Centralized data and clear communication”
Pros
FOR ME communication with buyers, suppliers and contractors is really easy. Everything is easy to find and I can quickly see a clear overview of the choices already made. All the data per unit is kept centrally in one place which makes it super easy to look something up. The clear overview of additional costs is great too and everything has to be approved by the customer, so there's no confusion later on.
Cons
When I approve documents, the view that buyers and contractors/suppliers get is still too complicated. They should only see the approved plans but right now, they can also see the unapproved ones which is confusing.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
4
Functionality
5
Construction, 11-50 employees
More than a year
“Works well for my employees”
Pros
It's a user friendly system. Searching is simple and customers can easily find what they need.
Cons
No cons but I think an app for customers would be a great idea and really helpful.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Frequently Asked Questions
Does Ziggu offer an API?
Yes, Ziggu offers a public API that allows developers to integrate its platform into existing workflows and tools.
Does Ziggu have a mobile app?
No, Ziggu does not currently offer a dedicated mobile app.
What language does Ziggu support?
Ziggu is available in English, Dutch, and French.
What types of pricing plans does Ziggu offer?
Ziggu offers three plans: Core (€3.5/active project/month, minimum 10 projects), Pro (€5.5/active project/month, minimum 15 projects), and Plus (€7.5/active project/month, minimum 25 projects). For a custom Ziggu cost estimate, contact us directly.
What other apps does Ziggu integrate with?
Ziggu integrates with a range of platforms including Salesforce, Nextcloud, COINS, LetsBuild, Easy Invoicing, SharePoint, and Microsoft Dynamics.
Who are the typical users of Ziggu?
Typical users include professionals in the real estate and construction sectors, such as property developers, contractors, architects, tenant managers, interior finishing firms, and specialty subcontractors.
What level of support does Ziggu offer?
Ziggu provides customer support via email and offers a request-a-demo option for onboarding assistance.