Practice Management Software

What is CounSol Practice Management Software?


CounSol practice management software – also ‘ Software’ and ‘CounSol Telemental’ – is designed to help counselors, therapists, life coaches, and psychologists manage their clients both online and offline. It offers personalized, efficient, and complete counseling solutions with secure chat, video conferencing, and other features. 

The platform also provides live online chat and video support to ensure users get the most out of their subscriptions. 

With its user-friendly interface and comprehensive features, is a top choice for practice management in therapeutic psychological intervention and patient mentoring settings.

What is CounSol best for?

CounSol is the perfect practice management system for counselors, therapists, life coaches, and psychologists looking for a personalized and efficient e-platform to manage clients both online and offline. The platform enables counseling practitioners to easily set up secure chat sessions and video calls with their clients, as well as create custom questionnaires and forms to better understand their needs.

All these software attributes – ‘real life and time savers’ in intervention-oriented clinics – come in addition to a number of features characteristic of solid EHR/EMR suites (as we detail below).

CounSol Cost/Pricing

CounSol’s plan pricing is based on a per-user-per-month tiering flow, narrowly arranged against four different online subscription offers:

  • Standard: $49.95/mo*
  • Standard Plus: Call
  • Premium: $64.95/mo*
  • Premium Plus: Call

Each plan offered higher up on the expense scale comes with an additional slate of features geared to fully automate counselors' practice workflows.

* Estimates; Please click on the ‘Get Pricing’ button above to obtain updated default plan and custom subscription prices.

CounSol Demo & Trial Offer

CounSol offers free 14-day trials of their specialty practice management solutions. 

Additionally, the software trial comes as a recommended screening for clinicians and therapy specialists interested in watching the system in action/considering how it could facilitate their work.

Please click on the ‘Watch Demo’ button above to get started.

How does CounSol practice management work?

Your CounSol subscription is easy to load on any web browser application and only requires a consistent internet connection. Once logged in, here are some of the initial steps you can take to start working on the system:

Step 1 – Select the Sessions Icon
The first step in setting up CounSol is to select the Sessions icon. This will allow you to access all of the features that are available within the system. From here you can create new sessions for your patients as well as view any existing ones that have already been created.

Step 2 – Click on the Session Date
Once you have selected the Sessions icon, click on the date of the session that you would like to create or view. This will take you to a page where you can view more detailed information about that particular session. On this page, there should be a button labeled ‘Start Video Session’ which will allow you to start a video conference with your patient if desired.

Step 3 – Set Up Your Practice Settings
The next step is to set up your practice settings within CounSol. This includes things such as creating a profile for yourself so potential clients can find you more easily and setting up client portal permissions so they can access certain information when needed. You can also customize how your client portal looks so it reflects your own personal style and branding.

Step 4 – Edit Client Details
Finally, once everything is set up properly, you can begin editing client details such as their contact information and other relevant data points about them. This allows you to keep track of all of your clients in one place and ensure that their information is always up-to-date and accurate.

Who is CounSol for?

With its focus on expediting and ensuring recording efficiencies in the workflows of rehabilitation and patient intervention settings, CounSol is best suited for use by:

  • Psychiatrists
  • Psychologists
  • Therapists
  • Mental Health Professionals

Other healthcare professionals can also make use of the platform’s EMR capabilities to automate their practice tasks.

CounSol’s subscription plans come with the added incentive of being intuitively built, user-friendly offerings, so they’re also recommended for clinicians intimidated by the steep learning curves of other specialty medical software.

CounSol Practice Management Software Features

CounSol practice management software offers an all-inclusive, scalable interface designed to help counselors manage their practices more efficiently. 

Here are its top five features (delivered in accordance with the chosen subscription tier):

  • Secure Messaging
    CounSol provides secure messaging capabilities that allow counselors to communicate with clients in a safe, discreet manner.
  • Personal Account Manager
    With the platform’s personal account manager feature, counselors can easily oversee their accounts and keep track of client information.
  • Schedule Group Sessions
    Psychologists can use CounSol to easily schedule group sessions with multiple clients at once.
  • Custom Client Site
    Psychiatric practitioners can create custom client sites that allow them to securely store client information and documents online.
  • Client Scheduling and Reminders
    With the system’s client scheduling and reminders feature, counselors can easily set up appointment reminders for their clients so they don't miss any important meetings.
CounSol Software

What’s included:
✔ End-to-end Practice Management
✔ Custom Client Portals
✔ Safe Messaging/Video Sessions
✔ Appointment Notifications
✔ Custom Documentation
✔ Encrypted Client Records
✔ Group Sessions Functionality
✔ Client Billing
✔ Appointment Scheduling
✔ HIPAA Compliant
✔ Business Intelligence
✔ Personal Account Manager
* This list is not exhaustive

How is CounSol different from other telemental solutions?

One of the key features that makes CounSol unique is its ability to provide personalized practice management to therapists. 

In addition, the platform offers a secure online video counseling service that allows counselors to connect with their clients in real-time via video conferencing (including in group sessions) while ensuring the security of all data exchanged between them.

Is CounSol right for you?

As already detailed, if you’re a:

  • Counselor, 
  • Therapist, 
  • Life coach, or 
  • Psychologist 

looking for an efficient and personalized practice management system, you should seriously consider giving CounSol a run.

Ultimately, however, the best way to decide if the subscription is right for your practice is to schedule a demo. 

Alternatively, you could reach out to our friendly customer service team via the helpline number above to learn exactly how CounSol could work for your facility.
To further ease your decision, we’ve added a brief subscription pros and cons table below for your consideration.

Deployment and Support






Web based
















Phone call


  • Built-in Billing
  • Intuitive, User-Friendly Interface
  • Helpful Customer Service Reps
  • Easy Practice Implementation/Deployment


  • Difficulty in Deleting Set Appointments
  • Browser Extension only Offered for Google Chrome
  • The Software Comes with a Bit of a Learning Curve for Patients/Non-Clinicians Practice Management Software Pricing

Small Organization

Within Budget

Medium Organization

Within Budget

Large Organization

Within Budget Practice Management Software reviews

Overall Rating

14 Reviews


Excellent product!

November 2022


Ann Niles LLC

The software is easy to use. It is great for therapists to run a private practice. Customer support is excellent. They are prompt in responding and very helpful. They always answer with specific instructions that don’t confuse you at all. I can access all the confidential details that I have stored from anywhere. It is easy for patients to print or download their own insurance/billing information easily.
Currently, I cannot compare it and write any cons about it as this is the only product that I’ve used, and it satisfies all my needs. Impressive, very nice.

Really great for private practices.

October 2022


Cyber Informatica WLL

It takes care of everything; from scheduling appointments to billing. Their customer service is also amazing and always there to help us with our inquiries.
I wish they had more options for customizations for us. Other than that, no complaints. what so ever.

Knowledgeable software

May 2022


Absolute Choices Today

The software has so much versatility and the customization options are endless. We have had a very positive experience with their customer support too.
It took a while to learn about all the features and connect the dots on how to properly utilize the software.

Great for small group practice

April 2022


Mental Health Care

I love everything in this program. It has all from electronic intake forms to client portal to secure messaging. It gives the opportunity to clients for self-scheduling and it also reminds for appointments through email or texts.
It requires a lot of clicks to get something done. I don't prefer the mobile view and they don't have an app that I don't like.

It is a very helpful tool.

March 2022


Creative HeART Counseling

This tool has been a great help to my small therapy business. With software, I’ve been able to stay organized. The customer support team is great, and I am grateful to my go-to guy representative. He has always helped me by providing me with on-demand assistance.
I can’t view all the appointments at the same time in the calendar view, but it is broken into categories of an hour/45 minutes.

In conclusion its good!

April 2021


Door of Hope Counseling

I have had a great experience with them. We are able to send text reminders and that reduces the number of no shows.
It does not automatically update the patient profile.

A good experience overall

April 2021


Door of Hope Counselling

The text reminders are great and they let the patient know when to see their therapist.
The customer support could be better and I always feel like I am bothering the person because of his tone.

Works great for a small practice

April 2021


Life Reformation Counselling

I had zero technical knowledge but now I am able to use this like a pro. It has all the billing, reporting and scheduling features in a HIPAA compliant system.
The help videos are not very great at guiding us when we are helpless.

A good software and can be much superior with changes

March 2021



The receipt feature, the ease of calender, birthday emails
The intake measures aren't pulled into the starting admission note. This doesn't make a proficient looking admissions notes just like the other software I utilized. No capacity to type in a formal brief note around a phone session, or missed sessions after you void the receipt you cant record it.

The Finest Software

February 2021


Mental Health Care

It is very easy to use with several features including video capability and a client portal is easily accessible.
The billing process can be a little complex but you get it once you start using the software.

Its very affordable.

September 2020


Amy M Pascarella, MS, LPC, LLC

It is a complete EHR in the most affordable pricing that I have found.
I love everything just one issue is that clients cannot upload their ID pictures.

Easy to use.

June 2019


Four C’s Counseling, LLC

My experience so far with this product has been great. It is convenient, user-friendly and quick. It is easy to use this product. Setting up appointments, sending reminders, sending insurance and calendars, all of this is real easy.
The only thing that consumes my time and needs to be improved is the payment area. Once you add the payment amount it cannot be edited, you have to cancel it and start all over to fix the error you might have made.

I love it.

June 2019


Heart of Life Counseling LLC

This software is really great and, having a private practice I thought that it won’t be easy to manage an EMR system, but this product has been great. This system keeps tracking of everything. Taking notes are so easy with this system. It provides with templates for notes and treatment plans. Its calendar is easily linked with your phone calendar. Patients can easily make appointments with the help of this software. it can easily be linked to insurances, which makes billing really easy and trouble free.
It doesn’t have any cons. You would like everything that it has. A few functions might require training, but once you’ve been trained on it, everything becomes really easy.

Good for my practice.

June 2019


The source counseling

The customer service is great, always helps. There is a learning curve to the product, but once you get to know about it, everything becomes easy and straightforward. With this product, I can easily manage my entire practice, which makes my life a lot easier for me.
There is an extra cost for video conferencing with clients. I think that there shouldn’t be an extra cost for it and it should be included in the regular cost.

Call us at

(661) 384-7070

Call us at

(661) 384-7070