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Overview
Arenametrix centralizes audience data for cultural and sports venues through automated ticketing integrations, advanced segmentation, and multi-channel marketing campaigns. While deep reporting customization is restricted, its intuitive dashboards and automated scenarios ensure consistent fan engagement. It is ideal for entertainment organizations seeking data-driven audience growth.
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Starting Price
Custom
Arenametrix Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Customer Communication Tracking
What Is Arenametrix?
Arenametrix is a specialized CRM and marketing automation platform built for the cultural, sports, and leisure sectors. It automatically centralizes data from ticketing systems, access control, and digital touchpoints into a single 360-degree audience view. This enables venues to identify purchasing behaviors and create targeted segments for personalized outreach. By automating time-consuming tasks such as welcome emails and abandoned-basket reminders, organizations can significantly increase ticket sales while fostering long-term loyalty among patrons.
How Much Does Arenametrix Cost?
The pricing for Arenametrix CRM starts at €300/user/month, according to third-party listings. This basic plan provides core CRM and audience data management tools, allowing organizations to centralize contacts, segment audiences, and execute multi-channel campaigns. Contact Arenametrix for a customized quote.
In addition to the base subscription cost, organizations should account for the following additional expenses, benchmarked against comparable CRM solutions:
- Implementation: €500–€5,000 for SMBs; €5,000–€25,000 for complex setups
- Data Migration: €1,000–€10,000 depending on volume and data sources
- Staff Training: €1,000–€8,000 based on team size and depth of training
- API And Third-Party Integrations: €2,000–€15,000 depending on the scope of integrations and custom connectors
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Arenametrix Integrations
The software supports integration with multiple platforms, such as:
- Ticketmaster
- Eventim
- Secutix
- Shopify software
- WooCommerce
Who Is Arenametrix For?
Arenametrix is ideal for a range of industries, including:
- Sport
- Performing arts
- Museums and heritage sites
- Leisure
- Tourism
Is Arenametrix Right For You?
Do you struggle with fragmented audience data scattered across ticketing platforms and spreadsheets? This lack of centralization prevents effective fan engagement and results in missed revenue opportunities from personalized marketing. Arenametrix provides a centralized answer by consolidating all touchpoints into actionable insights that drive ticket sales. Trusted by premier organizations like Paris Basketball and Open Beatz, this platform eliminates manual data cleaning and ensures every communication is relevant.
Still not sure about Arenametrix? Contact our support team at (661) 384-7070 for further guidance.
Arenametrix Features
Marketing Campaigns
The Marketing Campaigns module allows multi-channel outreach via email, SMS, WhatsApp, chat, and social networks. Users can tailor communications based on audience profiles, ensuring campaigns are more personalized and effective, boosting engagement and conversion rate.
Data Analysis
The Data Analysis module provides actionable insights from centralized audience data. Advanced performance metrics and key indicators allow organizations to measure campaign impact, optimize strategies, and make informed decisions. Moreover, it sends sales reports via email to all stakeholders, improving overall organizational effectiveness.
Marketing Automation
This module nurtures personalized customer experiences by setting up pre-configured follow-up scenarios and loyalty programs. It enhances audience experience, ensures GDPR compliance, and supports ticket sales by automating workflows while maintaining data integrity and campaign efficiency.
Btob Management
BtoB Management helps organizations manage relationships with business contacts effectively. Teams can track projects' progress, tasks, and team performance, ensuring accountability and efficient communication across sponsorships, public relations, and individual teams.
CRM
Arenametrix’s CRM module consolidates all audience interactions into a single platform. It provides a 360-degree view of contacts, enabling intuitive segmentation, precise targeting, and a better understanding of individual and professional audiences. This improves campaign outcomes and relationship management.
Pros And Cons of Arenametrix
Pros
Effective centralization of scattered ticketing data
Intuitive and user-friendly marketing campaign interface
Consistent delivery of personalized client experiences
Cons
Security patches while maintenance may arrive inconsistently
Documentation gaps may hinder user workflows
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Frequently Asked Questions
Does Arenametrix offer an API?
Yes, Arenametrix connects to other software via API keys.
What level of support does Arenametrix offer?
It offers support via email, call, and FAQs.
What types of pricing plans does Arenametrix offer?
The software’s price range starts from €300/user/month as per third-party listings. Request a personalized Arenametrix price quote for your business.
Who are the typical users of Arenametrix?
Its users include sports organizations, performing arts, museums, leisure venues, tourism, cultural institutions, and event management companies.
What language does Arenametrix support?
Arenametrix is primarily available in English, French, German, Spanish, and Italian.
What other apps does Arenametrix integrate with?
It integrates with Ticketmaster, Eventim, Secutix, Shopify, WooCommerce, and Mailchimp.
Does Arenametrix have a mobile app?
The vendor has not shared information regarding a dedicated mobile application for administration.