Overview
Beesion offers telecom operators a low-code CRM-CxM suite that unifies customer data and streamlines service delivery. It may not be the broadest platform outside telecom, but its 180+ pre-built processes and ISO-certified security make it a reliable choice for CSPs serious about digital transformation. It just makes sense.
Overall Rating
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Starting Price
Custom
Beesion Specifications
Contact Management
Lead Management
Opportunity Management
Sales Forecasting
What Is Beesion?
Beesion is a low-code software platform providing Business Support System (BSS) applications specifically for the telecommunications industry. Its flagship CRM-CxM suite empowers communication service providers (CSPs) to modernize operations and enhance customer engagement. By consolidating all subscriber data into a single 360-degree view, businesses can reduce transaction times significantly. Its library of over 180 pre-built processes enables companies to accelerate service delivery and improve customer satisfaction.
Beesion Pricing
Beesion Integrations
Who Is Beesion For?
Beesion is mainly designed for the telecommunication industry.
Is Beesion Right For You?
Beesion is an ideal fit for telecommunication operators seeking to modernize a complex legacy BSS stack and accelerate their digital transformation initiatives. Its standout differentiators are the low-code platform and its strict adherence to TM Forum standards. This strategic approach allows CSPs to innovate faster without replacing their entire infrastructure.
Furthermore, Beesion's ISO 27001 certification underscores its commitment to enterprise-grade information security, providing assurance that sensitive customer data is managed according to rigorous international standards.
Still doubtful if Beesion software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Beesion Features
This feature consolidates all subscriber data from siloed systems onto one unified screen. It empowers agents to resolve issues faster by providing instant access to billing, usage, service history, and personal information, significantly reducing average customer handling time.
The platform utilizes a visual, low-code framework with over 180 pre-built telecom processes. This allows business users to modify workflows, change business rules, and launch new processes with minimal coding, drastically accelerating the time-to-market for new services.
Artificial intelligence is employed to analyze and route customer service tickets to the best-equipped agents. The system integrates with knowledge bases to suggest relevant solutions, aiming to increase first-call resolution rates and improve overall service quality and efficiency.
This tool enables the creation of proactive, ‘always-on’ marketing campaigns that deliver relevant offers to customers based on their specific interaction history and usage patterns. This functionality is designed to increase customer engagement, build loyalty, and actively reduce churn.
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