Overview
BIGContacts is a straightforward customer relationship management (CRM) built for small businesses to manage contacts, track tasks, and automate follow-ups. Its interface can feel outdated compared to modern tools. Still, the platform delivers solid value with customizable features, email integration, and detailed reporting that supports relationship-driven sales teams effectively.
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Starting Price
Custom
BIGContacts Specifications
Contact Management
Lead Management
Opportunity Management
Customer Communication Tracking
What Is BIGContacts?
BIGContacts is a cloud-based CRM designed specifically for small businesses and startups looking to simplify customer relationship management. It serves industries where managing contacts, staying on top of follow-ups, and organizing sales pipelines are essential to daily operations. The software platform aims to reduce the chaos of scattered communications and manual task tracking by offering unified solutions that improve productivity and accountability. Its flexible approach helps businesses stay organized, build stronger relationships, and close deals more consistently.
BIGContacts Pricing
The software platform offers two plans:
- Free: Available for no charge for a single account, all premium features included
- Business: $39.99/month
Disclaimer: The pricing is subject to change.
BIGContacts Integrations
BIGContacts software seamlessly integrates with various applications, including:
- Mailchimp Software
- 123 Form Builder
- Salesforce Pardot
- HubSpot CRM Software
- Quickbooks
- Zendesk Suite
Who Is BIGContacts For?
The software is designed to support small businesses across various industries, such as:
- Real estate
- Insurance
- Financial services
- Consulting
- Nonprofits
- Education
- Marketing and advertising
Is BIGContacts Right For You?
BIGContacts helps businesses stay organized, improve follow-up consistency, and build stronger customer relationships. It reduces missed opportunities, supports team collaboration, and saves time by streamlining communication. Its affordability and ease of use make it especially suitable for small teams that need a practical, no-frills solution to manage growth.
Still not sure if BIGContacts is right for you? You can reach our customer support team at (661) 384-7070—they’re ready to assist you in finding the option that best suits your needs.
BIGContacts Features
Users can organize detailed profiles including notes, emails, tasks, files, photos, calls, and meetings—all in one centralized place. Custom fields, tags, dynamic lists, and webform capture ensure you maintain a clean, segmented, and searchable contact database.
The software platform helps to create a clear pipeline view of deals and stage-based tasks. Users can automate follow-up reminders and email triggers based on pipeline progression, reducing missed opportunities and ensuring timely outreach.
The platform enables users to launch drip campaigns with customizable templates. Emails can be automated based on contact actions like clicks or replies. Performance can also be tracked through built-in reporting to continually improve engagement.
The platform offers built-in dashboards that let you analyse sales activity, team performance, and campaign effectiveness. It has deep reporting features that aid strategic decisions by highlighting trends, bottlenecks, and growth opportunities.
This feature gives access to contacts, calendars, tasks, and the sales pipeline via mobile or desktop. The mobile-responsive interface ensures you stay productive and informed no matter where you are.
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