Blackbaud CRM optimizes constituent management with analytics and intelligent fundraising moves. While the platform may require significant time and expertise for implementation, it provides extensive stewardship tools and multichannel campaign support, allowing businesses to achieve long-term growth.
Blackbaud CRM Specifications
Contact Management
Customer Communication Tracking
Email Integration
Opportunity Management
What Is Blackbaud CRM?
Blackbaud CRM software centralizes individual, household, corporate, volunteer, membership, and sponsorship data, while delivering segmentation, event, and donation management for non-profit organizations and educational institutions. Its embedded analytics and integration with Microsoft Power Platform enable data-driven insights. The platform also facilitates REST and SOAP APIs, alongside a developer SDK, allowing for extensibility and integration with existing systems which leads to sustained business growth.
Blackbaud CRM Pricing
Blackbaud CRM Integrations
Blackbaud CRM integrates with:
- Microsoft Power Platform
- Salesforce
- Microsoft Dynamics
Who Is Blackbaud CRM For?
Blackbaud CRM is suitable for the following industries:
- Nonprofit organizations
- K-12 schools
- Higher education institutions
- Healthcare organizations
- Arts and cultural organizations
- Foundations
- Companies
Is Blackbaud CRM Right For You?
Blackbaud CRM software is suitable for organizations conducting large-scale, complex fundraising campaigns such as major gifts, bequests, and volunteer programs. It delivers advanced constituent profiling, moves management, and data hygiene tools that support enterprise workflows. The platform’s extensive analytics, segmentation, and AI-powered intelligence facilitate targeted engagement.
Still not sure if Blackbaud CRM is right for you? Contact our customer helpline on (661) 384-7070 for further guidance.
Blackbaud CRM Features
Blackbaud CRM utilizes embedded analytics and reporting tools powered by Blackbaud’s Intelligence for certified connectors to Microsoft Power Platform, enabling data-driven insights across fundraising programs.
The software includes extensive fund accounting, automated receipting, end-to-end credit card processing, and comprehensive budget tracking capabilities. It integrates financial data directly into donation and fundraising workflows, optimizing fiscal operations.
The platform provides extensive moves management, stewardship tools, and constituent profiling to cultivate and sustain major donor relationships. It offers segmentation, engagement tracking, and optimized online giving forms.
The system’s “Grantmaking” manages the full grant lifecycle including application intake, review processes, budgeting, reimbursements, and impact reporting. It provides dashboards to monitor open applications, deadlines, and financial compliance for multiple grants.