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Blackbaud CRM

Blackbaud CRM

Last Updated Oct 7, 2025

Overview

Blackbaud CRM optimizes constituent management with analytics and intelligent fundraising moves. While the platform may require significant time and expertise for implementation, it provides extensive stewardship tools and multichannel campaign support, allowing businesses to achieve long-term growth.

Overall Rating

Based on 14 users reviews

3.1

Rating Distribution

Positive

57%

Neutral

14%

Negative

29%

Starting Price
Custom

What Is Blackbaud CRM?

Blackbaud CRM software centralizes individual, household, corporate, volunteer, membership, and sponsorship data, while delivering segmentation, event, and donation management for non-profit organizations and educational institutions. Its embedded analytics and integration with Microsoft Power Platform enable data-driven insights. The platform also facilitates REST and SOAP APIs, alongside a developer SDK, allowing for extensibility and integration with existing systems which leads to sustained business growth.

Blackbaud CRM Pricing

Blackbaud CRM pricing varies depending on the unique needs of your business. Get a Blackbaud CRM price quotation tailored to your business requirements and budget.

Blackbaud CRM Integrations

Blackbaud CRM integrates with:

  • Microsoft Power Platform
  • Salesforce
  • Microsoft Dynamics
Users can watch a free Blackbaud CRM demo to learn more about its integration functionality.

Who Is Blackbaud CRM For?

Blackbaud CRM is suitable for the following industries:

  • Nonprofit organizations
  • K-12 schools
  • Higher education institutions
  • Healthcare organizations
  • Arts and cultural organizations
  • Foundations
  • Companies

Is Blackbaud CRM Right For You?

Blackbaud CRM software is suitable for organizations conducting large-scale, complex fundraising campaigns such as major gifts, bequests, and volunteer programs. It delivers advanced constituent profiling, moves management, and data hygiene tools that support enterprise workflows. The platform’s extensive analytics, segmentation, and AI-powered intelligence facilitate targeted engagement.

Still not sure if Blackbaud CRM is right for you? Contact our customer helpline on (661) 384-7070 for further guidance.

Pros And Cons of Blackbaud CRM

Pros

  • It offers a comprehensive platform with unified data across constituents and channels

  • The software provides deep moves management and stewardship support for major giving

  • The platform delivers embedded analytics via BI integration to optimize fundraising

  • The system’s Developer-friendly APIs and SDK make it suitable for diverse industries

Cons

  • It may require significant implementation time and expertise

  • The platform is slightly complex to use

Frequently Asked Questions

Blackbaud CRM integrates with Microsoft Power Platform, Salesforce, and Microsoft Dynamics.

Yes, Blackbaud does offer an API.

The typical users of Blackbaud CRM include Nonprofit Organizations, K-12 Schools, Higher Education Institutions, Healthcare Organizations, Arts and Cultural Organizations, Foundations, and Companies.

Yes, Blackbaud CRM does offer a mobile app.

Blackbaud CRM supports English language only.

Blackbaud CRM cost is not available on its official website. Potential clients can examine Blackbaud CRM pricing to obtain the perfect edition.

Blackbaud CRM offers support through Blogs, Events & Webinars, Resource Center, Trainings, and Contact.