CASA CRM enables retailers to manage communication, delivery, and sales in one place. While enterprise-level customization may be limited, its clean interface and comprehensive suite of features make it a reliable choice for driving personalized customer engagement and improving in-store and digital conversions.
CASA CRM Specifications
Contact Management
Customer Communication Tracking
Email Integration
Customer Segmentation
What Is CASA CRM?
CASA CRM is a cloud-based customer relationship management platform built specifically for retail businesses looking to streamline sales, service, and customer engagement. It offers real-time dashboards, order tracking, and customer profiling tools to improve operational visibility. By automating routine retail tasks, CASA CRM helps reduce manual errors and enhance service delivery. Its centralized data management enables teams to respond more quickly and accurately to customer needs.
CASA CRM Pricing
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
CASA CRM Integrations
The software supports integration with multiple systems and platforms, such as:
- Blue Dart
- Karix
- Ameyo
- PayU
- BillDesk
- VouchaGram
- Razorpay
Who Is CASA CRM For?
The software caters to businesses operating in the retail industry.
Is CASA CRM Right For You?
Struggling to unify customer data from your online and physical stores to deliver truly personal experiences? CASA CRM is the AI-powered platform designed specifically for omnichannel retailers to solve these challenges.
This secure and scalable solution ensures your data handling is GDPR compliant. Trusted by top Indian brands like Bose, Toni&Guy, and Croma, CASA CRM helps retailers streamline operations, boost loyalty, and drive repeat sales.
Still unsure if CASA CRM software is right for your needs? Call us at (661) 384 7070 for expert guidance.
CASA CRM Features
Journify simplifies campaign management through AI-driven targeting and real-time predictive insights. It helps brands automate personalization, select optimal channels, and orchestrate relevant customer journeys. By reducing complexity and cost, Journify enables sales teams to launch focused, high-converting campaigns that connect meaningfully with the right audience.
See How It WorksThis feature streamlines product listing by centralizing data and automating distribution across eCommerce sites, marketplaces, and social channels. It ensures content consistency, supports channel-specific formatting, and includes maker-checker workflows for quality control. Seamless ERP integration helps brands manage product lifecycles efficiently while maintaining a consistent digital footprint.
See How It WorksCASA CRM enables businesses to engage customers via SMS, WhatsApp, email, and voice calls all from one platform. By consolidating interactions across channels, it ensures consistent messaging, strengthens brand experience, and enhances customer retention through timely, coordinated communication.
See How It WorksThis feature helps convert walk-in shoppers into loyal customers through AI-powered lead scoring and automated engagement. The system identifies high-potential leads, delivers timely nudges, and provides actionable insights for sales teams. With personalized, non-intrusive interactions, businesses can boost conversion rates, optimize pipeline management, and improve overall in-store efficiency.
See How It WorksThe software groups customers into cohorts based on shared behaviors or timelines, enabling deeper analysis of patterns and trends. This helps marketing and sales teams tailor strategies for different customer segments, improve targeting, and increase retention through data-backed decisions.
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