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Overview

CentraHub CRM is a customer relationship management (CRM) software designed to streamline sales, marketing, and customer support. While it offers extensive features and integrations, some users report limited advanced AI capabilities. Overall, it's a flexible and scalable solution for managing customer interactions and enhancing business efficiency.

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Overall Rating

Based on 8 users reviews

4.4

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

CentraHub CRM Specifications

Contact Management

Lead Management

Opportunity Management

Customer Communication Tracking

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What Is CentraHub CRM?

CentraHub CRM is a comprehensive cloud-based platform that automates and streamlines sales, marketing, and customer service operations. It provides robust tools for managing customer interactions, tracking leads and sales opportunities, and generating insightful reports. The software is designed to help businesses gain a 360-degree view of their customers, enhance engagement, and drive revenue growth through efficient process management.

CentraHub CRM Pricing

CentraHub CRM offers flexible pricing plans that include access to both the sales and marketing module and the service module, combined price include:

Centra Hosted (Cloud) Plans

  • Startup – $16/user/month
  • Professional – $30/user/month
  • Enterprise – $50/user/month
  • Ultimate – $83/user/month

Client Hosted (On‑Premises) Plans

  • Startup – $18/user/month
  • Professional – $35/user/month
  • Enterprise – $58/user/month
  • Ultimate – $95/user/month
Request a customized CentraHub CRM pricing plan to get the best value for your business needs.

Disclaimer: The pricing is subject to change.

CentraHub CRM Integrations

The software supports integration with multiple systems and platforms, such as:

Watch the CentraHub CRM demo to learn more about its integration arrangements.

Who Is CentraHub CRM For?

CentraHub CRM software is ideal for a wide range of sectors, including:

  • Real estate
  • Education
  • Automotive
  • Project management
  • Asset management
  • Delivery and courier management
  • Facility management
  • Manufacturing

Is CentraHub CRM Right For You?

CentraHub CRM is a robust and highly customizable solution that integrates sales, marketing, and customer service functionalities into a single platform. Its focus on streamlining workflows, providing a 360-degree customer view, and offering industry-specific solutions makes it a strong contender for businesses looking to enhance efficiency and customer engagement. Its scalability and various pricing tiers also allow it to cater to businesses of different sizes, from small enterprises to large corporations, making it a versatile choice for comprehensive CRM needs.

Still doubtful if CentraHub CRM is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

CentraHub CRM Features

CentraHub CRM provides comprehensive tools for managing leads throughout their lifecycle, from initial prospecting to conversion. Users can track lead sources, qualify prospects, and nurture relationships with automated follow-up activities. This feature helps businesses efficiently organize and prioritize their sales efforts.

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The software automates and streamlines various tasks within the sales cycle, including managing accounts, contacts, products, and sales pipelines. It enables users to create estimations, quotes, and orders, reducing manual effort and improving the efficiency of the sales team. This automation helps accelerate deal closures.

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CentraHub CRM offers powerful marketing automation capabilities to optimize campaign management, lead scoring, and customer segmentation. Users can design and execute targeted campaigns, track performance, and analyze customer behavior to tailor marketing strategies effectively. This ensures a higher return on marketing investments.

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This feature provides robust tools for managing customer support tickets, service requests, and maintaining service level agreements (SLAs). It includes omni-channel support, email-to-ticket automation, and a knowledge base to ensure prompt and efficient resolution of customer issues, enhancing overall customer satisfaction.

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CentraHub CRM delivers insightful analytics and customizable reports and dashboards, offering real-time data on business performance, customer trends, and sales activities. These tools enable data-driven decision-making, allowing businesses to identify opportunities, optimize strategies, and track progress effectively.

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Pros And Cons of CentraHub CRM

Pros

  • Provides robust data management

  • Offers both cloud-based and on-premises options

  • Comprehensive sales, marketing, and service modules

  • Highly customizable and flexible to business needs

  • Scalable for various business sizes and offers multiple integration options

Cons

  • Some users report limited advanced AI features

  • Occasional performance issues with larger datasets

  • Basic reporting capabilities compared to some competitors

CentraHub CRM Reviews

Total 8 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

38%

4

Stars

63%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

VG

Virat G.

Mid Market, 51-100 employees

5.0
September 2024

Ideal CRM Solution for Growing Companies

Pros

The customization options really fit what we needed perfectly and I was pleasantly surprised by how affordable the pricing is.

Cons

Mobile app feels pretty limited. I had to switch to desktop admin portal whenever I wanted to customize anything. Not sure if they've addressed this issue yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SH

Sarfaraz h.

Mid Market, 51-100 employees

4.0
October 2023

Streamlined CRM Experience

Pros

I appreciate how well this scales as our dealership grows. The flexibility lets us customize workflows to match our specific processes. The interface is interactive enough that new staff members pick it up quickly. We're getting solid value for what we pay compared to other solutions we've looked at. Integration with our existing systems went smoother than expected. Managing leads has become much more organized and efficient.

Cons

The setup costs can be pretty steep, and there's definitely a learning curve and took me a while to really get the hang of how everything works.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

DP

Dipesh P.

Mid Market, 51-100 employees

4.0
September 2023

Excellent Customer Relationship Tool

Pros

Managing customer relationships has become much simpler since I started using this platform. The sales automation features really streamline my workflow and the data analytics help me understand my customers better. Lead management is easy and having multiple communication channels in one place saves me tons of time. The marketing campaign tools are a nice bonus too. What I appreciate most is that it covers every aspect of the sales process and funnel and it's truly a complete solution for everything I need.

Cons

I've been using this for quite a while and rarely run into problems with how everything works but occasionally the screen goes blank and freezes up. It's not a major issue since one quick refresh usually fixes it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

Frequently Asked Questions

The software primarily supports English, though multilingual support can be configured for enterprise deployments.

Yes, it offers mobile apps for both iOS and Android devices, enabling CRM access on the go.

CentraHub CRM price includes both the sales and marketing module and the service module. Cloud-based plans range from $16 to $83 per user/month, while on-premises options range from $18 to $95 per user/month. All plans require a minimum of five users. You can also request a customized CentraHub CRM cost plan to get the best value for your business.

CentraHub CRM is designed for a broad range of users across various industries, including small, medium, and large enterprises. It caters to sales teams, marketing departments, customer service representatives, and management, providing tools to streamline their respective workflows and enhance customer interactions.

Yes, CentraHub CRM provides open API access for custom development and third-party integrations.

CentraHub CRM integrates with key platforms like Facebook, Telr, Stripe, Zapier, and Twilio to support payments, automation, and communication.

Support is provided via email, phone, and live chat. Enterprise users also receive a dedicated account manager.