Last Updated
Overview
CentraHub CRM is a customer relationship management (CRM) software designed to streamline sales, marketing, and customer support. While it offers extensive features and integrations, some users report limited advanced AI capabilities. Overall, it's a flexible and scalable solution for managing customer interactions and enhancing business efficiency.
Overall Rating
Based on 8 users reviews
4.4
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
CentraHub CRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Customer Communication Tracking
What Is CentraHub CRM?
CentraHub CRM is a comprehensive cloud-based platform that automates and streamlines sales, marketing, and customer service operations. It provides robust tools for managing customer interactions, tracking leads and sales opportunities, and generating insightful reports. The software is designed to help businesses gain a 360-degree view of their customers, enhance engagement, and drive revenue growth through efficient process management.
CentraHub CRM Pricing
CentraHub CRM offers flexible pricing plans that include access to both the sales and marketing module and the service module, combined price include:
Centra Hosted (Cloud) Plans
- Startup – $16/user/month
- Professional – $30/user/month
- Enterprise – $50/user/month
- Ultimate – $83/user/month
Client Hosted (On‑Premises) Plans
- Startup – $18/user/month
- Professional – $35/user/month
- Enterprise – $58/user/month
- Ultimate – $95/user/month
Disclaimer: The pricing is subject to change.
CentraHub CRM Integrations
The software supports integration with multiple systems and platforms, such as:
Who Is CentraHub CRM For?
CentraHub CRM software is ideal for a wide range of sectors, including:
- Real estate
- Education
- Automotive
- Project management
- Asset management
- Delivery and courier management
- Facility management
- Manufacturing
Is CentraHub CRM Right For You?
CentraHub CRM is a robust and highly customizable solution that integrates sales, marketing, and customer service functionalities into a single platform. Its focus on streamlining workflows, providing a 360-degree customer view, and offering industry-specific solutions makes it a strong contender for businesses looking to enhance efficiency and customer engagement. Its scalability and various pricing tiers also allow it to cater to businesses of different sizes, from small enterprises to large corporations, making it a versatile choice for comprehensive CRM needs.
Still doubtful if CentraHub CRM is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
CentraHub CRM Features
Lead Management
CentraHub CRM provides comprehensive tools for managing leads throughout their lifecycle, from initial prospecting to conversion. Users can track lead sources, qualify prospects, and nurture relationships with automated follow-up activities. This feature helps businesses efficiently organize and prioritize their sales efforts.
Sales Automation
The software automates and streamlines various tasks within the sales cycle, including managing accounts, contacts, products, and sales pipelines. It enables users to create estimations, quotes, and orders, reducing manual effort and improving the efficiency of the sales team. This automation helps accelerate deal closures.
Marketing Automation
CentraHub CRM offers powerful marketing automation capabilities to optimize campaign management, lead scoring, and customer segmentation. Users can design and execute targeted campaigns, track performance, and analyze customer behavior to tailor marketing strategies effectively. This ensures a higher return on marketing investments.
Customer Service And Support
This feature provides robust tools for managing customer support tickets, service requests, and maintaining service level agreements (SLAs). It includes omni-channel support, email-to-ticket automation, and a knowledge base to ensure prompt and efficient resolution of customer issues, enhancing overall customer satisfaction.
Advanced Analytics And Reporting
CentraHub CRM delivers insightful analytics and customizable reports and dashboards, offering real-time data on business performance, customer trends, and sales activities. These tools enable data-driven decision-making, allowing businesses to identify opportunities, optimize strategies, and track progress effectively.
Pros And Cons of CentraHub CRM
Pros
Provides robust data management
Offers both cloud-based and on-premises options
Comprehensive sales, marketing, and service modules
Highly customizable and flexible to business needs
Scalable for various business sizes and offers multiple integration options
Cons
Some users report limited advanced AI features
Occasional performance issues with larger datasets
Basic reporting capabilities compared to some competitors
CentraHub CRM Reviews
Total 8 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars38%
4
Stars63%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Mid Market, 51-100 employees
“Ideal CRM Solution for Growing Companies”
Pros
The customization options really fit what we needed perfectly and I was pleasantly surprised by how affordable the pricing is.
Cons
Mobile app feels pretty limited. I had to switch to desktop admin portal whenever I wanted to customize anything. Not sure if they've addressed this issue yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“Streamlined CRM Experience”
Pros
I appreciate how well this scales as our dealership grows. The flexibility lets us customize workflows to match our specific processes. The interface is interactive enough that new staff members pick it up quickly. We're getting solid value for what we pay compared to other solutions we've looked at. Integration with our existing systems went smoother than expected. Managing leads has become much more organized and efficient.
Cons
The setup costs can be pretty steep, and there's definitely a learning curve and took me a while to really get the hang of how everything works.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Mid Market, 51-100 employees
“Excellent Customer Relationship Tool”
Pros
Managing customer relationships has become much simpler since I started using this platform. The sales automation features really streamline my workflow and the data analytics help me understand my customers better. Lead management is easy and having multiple communication channels in one place saves me tons of time. The marketing campaign tools are a nice bonus too. What I appreciate most is that it covers every aspect of the sales process and funnel and it's truly a complete solution for everything I need.
Cons
I've been using this for quite a while and rarely run into problems with how everything works but occasionally the screen goes blank and freezes up. It's not a major issue since one quick refresh usually fixes it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Frequently Asked Questions
What language does CentraHub CRM support?
The software primarily supports English, though multilingual support can be configured for enterprise deployments.
Does CentraHub CRM have a mobile app?
Yes, it offers mobile apps for both iOS and Android devices, enabling CRM access on the go.
What types of pricing plans does CentraHub CRM offer?
CentraHub CRM price includes both the sales and marketing module and the service module. Cloud-based plans range from $16 to $83 per user/month, while on-premises options range from $18 to $95 per user/month. All plans require a minimum of five users. You can also request a customized CentraHub CRM cost plan to get the best value for your business.
Who are the typical users of CentraHub CRM?
CentraHub CRM is designed for a broad range of users across various industries, including small, medium, and large enterprises. It caters to sales teams, marketing departments, customer service representatives, and management, providing tools to streamline their respective workflows and enhance customer interactions.
Does CentraHub CRM offer an API?
Yes, CentraHub CRM provides open API access for custom development and third-party integrations.
What other apps does CentraHub CRM integrate with?
CentraHub CRM integrates with key platforms like Facebook, Telr, Stripe, Zapier, and Twilio to support payments, automation, and communication.
What level of support does CentraHub CRM offer?
Support is provided via email, phone, and live chat. Enterprise users also receive a dedicated account manager.