Last Updated
Overview
Chat Outsource delivers certified, 24/7 live chat agents fluent in industry-specific support and multilingual communication. While the platform chat software is limited to widgets only, it guarantees secure, high-load performance with customizable widgets and zero downtime, increasing lead conversion and customer engagement.
Overall Rating
Based on 1 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Chat Outsource Specifications
- Contact Management
- Lead Management
- Customer Communication Tracking
- Email Integration
What Is Chat Outsource?
Chat Outsource software handles real-time customer engagement through a customizable live chat widget, complete with multilingual support and secure encryption. It provides trained, certified agents available all the time with industry-specific expertise and sub-minute resolution. The platform captures leads, escalates tickets, and builds lasting customer relationships. It also offers free live chat software usage alongside agent services and own monitoring reports.
Chat Outsource Pricing
Chat Outsource pricing varies according to the following plans:
- Agent Pro Plan: starting at $99/month
- Agent 24/7 Plan: starting at $99/month
- Chat Pro Plan: starting at $99/month
Disclaimer: The pricing is subject to change.
Chat Outsource Integrations
Who Is Chat Outsource For?
Chat Outsource is suitable for the following sectors:
- Ecommerce
- Food and restaurant
- Business service providers
- Education
- Legal
- Health care
- Information technology
Is Chat Outsource Right For You?
Chat Outsource software is suitable for businesses aiming to offer uninterrupted real-time customer engagement around the clock. It ensures consistent sales growth and lead capture through rapid response by certified agents. The platform also provides secure, encrypted communication with customizable widgets to match brand identity.
Still not sure if Chat Outsource is right for you? Contact our customer helpline at (661) 384-7070 for further guidance.
Chat Outsource Features
Certified Chat Agents
Chat Outsource provides extensive coverage with certified, industry-specific chat agents who resolve customer queries in under one minute. These agents engage via action-based triggers to ensure prompt, contextual support.
Free Live Chat Software
The software delivers a fully customizable chat widget suitable for high-traffic websites with secure encryption. It supports multilingual conversations and embeds smoothly across any website, enhancing operational efficiency.
Multilingual And Secure Widget
The platform enables multilingual chat capabilities to interact with diverse customer bases, supported by real trained agents. It offers enterprise-level encryption and handles high loads without downtime.
Sales Enhancement
The system converts website traffic into leads and sales, increasing conversions. Its chat agents escalate tickets and conversations into actionable relationships, pushing prospects toward purchase. The platform’s also offers continuous reporting that tracks growth in lead capture.
Pros And Cons of Chat Outsource
Pros
Provides certified, industry-trained agents
Free customizable chat widget
Multilingual support with encryption
Guaranteed zero downtime
Cons
Chat software is limited to widget only
Does not offer an API
Chat Outsource Reviews
Total 1 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Small Business, 11-50 employees
More than a year
“Worth every penny”
Pros
Chat Outsource software has driven many visitors to my website and their team really knows how to attract customers.
Cons
I had an issue where my customers could not reach us and it took a while to resolve. Although they eventually fixed it I wish it had not taken so long to get sorted.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
10
Frequently Asked Questions
What types of pricing plans does Chat Outsource offer?
The vendor offers different pricing plans. It offers an Agent Pro Plan starting at $99/month, an Agent 24/7 Plan starting at $99/month, and a Chat Pro Plan starting at $99/month. Get a customized Chat Outsource cost breakdown for your business today.
What language does Chat Outsource support?
Chat Outsource supports 27 languages including English and more.
What other apps does Chat Outsource integrates with?
Chat Outsource integrations are not available on its official website.
Does Chat Outsource has a mobile app?
No, Chat Outsource does not offer a mobile app.
What level of support does Chat Outsource offer?
Chat Outsource offers support through testimonials, FAQs, brochures, contact, and live chat.
Who are the typical users of Chat Outsource?
The typical users of Chat Outsource include sectors like ecommerce, food and restaurant, business service providers, education, legal, health care, information technology, and more.
Does Chat Outsource offers an API?
No, Chat Outsource does not offer an API.