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Overview
crm-now offers a cloud-based customer relationship management solution that streamlines contact management, sales tracking, and internal communication. While it lacks advanced AI capabilities, its customizable features, open-source flexibility, and local hosting make it a strong choice for teams seeking data control and reliability.
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Starting Price
Custom
crm-now Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Customer Communication Tracking
What Is crm-now?
crm-now is a customer relationship management (CRM) platform built for small to mid-sized B2B companies and niche businesses. It provides a flexible, open-source system that helps manage sales processes, customer support, and marketing efforts. With features like customizable input screens and a dedicated customer portal, businesses can adapt the platform to fit their specific needs. This creates a centralized view of customer interactions, improving overall efficiency and enabling better data-informed decisions, especially for companies with complex sales cycles.
crm-now Pricing
Disclaimer: The pricing is subject to change.
crm-now Integrations
Who Is crm-now For?
crm-now is designed to support a variety of roles and sectors within the B2B and specialized enterprise landscape, including:
- Sales teams
- Support staff
- Marketing departments
- Telecom providers
- Fiber network operators
- Small to mid-sized businesses
- Open-source software users
Is crm-now Right For You?
If your business values data privacy and flexibility, crm-now could be a great fit. Its open-source foundation and German-based data hosting offer strong security and compliance with local regulations. This makes it ideal for European small and mid-sized businesses seeking a reliable, customizable CRM solution with robust features and a strong focus on data governance.
Still doubtful if crm-now is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further assistance.
crm-now Features
Sales Process Management
The software manages every stage of the B2B sales journey, from lead generation to order fulfillment. It helps teams structure pipelines, monitor activities, and create offers and contracts, ensuring smooth progression and visibility across complex sales workflows without relying on external tools.
Support Ticket Management
The platform offers a structured ticketing system to log, assign, and resolve customer issues efficiently. A self-service portal and configurable FAQ options reduce support load while helping businesses maintain high response quality and track resolution timelines for better service performance.
Marketing Campaign Management
crm-now enables targeted campaigns through mass emails, direct mail merges, and organized calling lists. Automated triggers handle follow-up alerts and data processing, ensuring that outreach is timely, consistent, and optimized for engagement across both digital and offline marketing channels.
Document Management
The software provides secure, centralized storage for all files related to customers and internal operations. It simplifies document handling by allowing users to upload, categorize, and retrieve content within the CRM, supporting audit readiness and improving collaboration across departments.
Reporting And Analytics
crm-now includes customizable dashboards and reports to monitor KPIs across sales, marketing, and service teams. Advanced filtering and visualization tools help users analyze trends, measure team performance, and make timely, data-driven decisions based on real-time operational insights.
Pros And Cons of crm-now
Pros
Easy to customize without requiring programming skills
Includes all essential modules in a single full-featured version
Web-based system allows convenient access from any location
Cons
User interface is less modern compared to leading global CRM platforms
Support response times may vary depending on the issue and workload
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Frequently Asked Questions
What level of support does crm-now offer?
crm-now provides support via online forms and email, with automated ticket tracking.
Does crm-now offer an API?
Yes, crm-now offers an API.
What language does crm-now support?
crm-now software is primarily available in German.
What other apps does crm-now integrate with?
The vendor hasn't provided any details regarding integrations.
Does crm-now have a mobile app?
Yes, crm-now offers a dedicated mobile app for both iOS and Android.
Who are the typical users of crm-now?
crm-now features are used by sales, marketing, and customer support teams in small to medium-sized businesses, as well as in specialized industries such as telecommunications.
What types of pricing plans does crm-now offer?
crm-now price starts at €35.00/user/month. Request a detailed crm-now cost breakdown tailored to your specific requirements.