DOC

What Is DOC?

DOC is a cloud-based clinic management platform built for healthcare professionals and medical clinics. It unifies online appointment scheduling, automated SMS and email reminders, patient records, and billing into a single system. By replacing arduous manual processes and fragmented tools, DOC helps clinics reduce missed appointments and administrative overhead. Hence, it serves individual practitioners and multi-location clinics across specialties including psychology, physiotherapy, dentistry, nutrition, and pediatrics.

What Is DOC Best For?

DOC is best known for its online appointment scheduling and automated reminder system. It allows clinics to accept bookings 24/7 through a customizable booking page while automatically sending unlimited SMS and email reminders before each appointment. This combination directly reduces no-shows and any need for manual follow-up calls, freeing the time of relevant staff to focus on patient care.

How Much Does DOC Cost?

The pricing of DOC starts at €19.9/month while other plans include:

• Grow: €39.9/month
• Pro: €59.9/month
• Enterprise: custom pricing

In addition to the base subscription costs, organizations should account for the following potential expenses:

• Implementation: around €500–€3,000 for small clinics; €5,000–€20,000+ for multi-location or customized deployments (approximately $580–$3,500 and $5,800–$23,300+)
• Data Migration: around €300–€5,000 depending on patient records, historical appointments, and conversion complexity (approximately $350–$5,800)
• Admin And Staff Training: €200–€2,000 depending on onboarding sessions and team size (approximately $230–$2,330)
• Custom Integrations & API Development: €1,000–€10,000+ depending on billing systems, accounting tools, CRM, or EMR integrations (approximately $1,160–$11,600+)
• Website & Booking Setup: Starting around €25/month on all plans (approximately $29/month USD)

Disclaimer: Pricing is subject to change.

DOC Integrations

Information about third-party integrations has not been specified by the vendor.

How Does DOC Work?

Here is how you can get started with DOC:

• Access the dashboard by logging in
• Set up your clinic profile with services, team members, and available hours
• Configure your online booking page with flexible scheduling rules
• Enable automated SMS and email reminders for upcoming appointments
• Manage your daily and weekly calendar with the intelligent calendar view
• Access patient records including notes, documents, and clinical history
• Assign different access levels to team members and administrative staff
• Create and send invoices directly from appointments within the platform
• Monitor clinic performance with built-in statistics and reporting tools

Who Is DOC For?

DOC software is ideal for a wide range of healthcare professionals and clinic types, including:

• Psychology and mental health clinics
• Physiotherapy and rehabilitation centers
• Dental clinics
• Nutrition and dietetics practices
• Pediatric clinics
• Veterinary clinics
• Multi-location healthcare groups
• Independent healthcare practitioners

DOC Use Cases

Based on our analysis of DOC's features and capabilities, here are key scenarios where the platform is commonly used across healthcare and clinic management:

1. Clinics Reducing No-Shows With Automated Reminders

Missed appointments are a significant source of revenue loss for healthcare clinics. DOC sends unlimited automated SMS and email reminders before each appointment, reducing no-shows without requiring manual follow-up calls. Clinics with limited administrative staff benefit most, as the system handles patient communication automatically.

2. Independent Practitioners Replacing Manual Scheduling

Solo practitioners managing their own appointments often rely on phone calls, paper diaries, or basic calendar tools. DOC provides a 24/7 online booking page where patients can self-schedule according to the practitioner's availability rules. This eliminates scheduling conflicts and reduces the time spent on administrative tasks.

3. Multi-Location Clinics Standardizing Operations

Healthcare groups operating across multiple locations need consistent scheduling, patient record management, and team coordination across all sites. DOC supports multi-location setups with centralized visibility, allowing managers to oversee schedules, rooms, and staff across all clinics from one platform.

4. Clinics Tracking Marketing Performance From Paid Ads

Healthcare clinics running Meta or Google advertising campaigns need to connect bookings back to the ads that generated them. DOC includes native Meta and Google Ads conversion tracking. Hence, it allows clinics to measure which campaigns are driving actual appointments and optimize their marketing spend accordingly.

Is DOC Right For You?

DOC works well for healthcare professionals and clinics that want to move away from manual scheduling and paper-based processes. Its 24/7 online booking, automated reminders, and centralized patient records bring everything into one place. The platform scales with any clinic size, whether a solo practitioner or a group managing multiple locations and teams. Patient data is securely stored with full clinical history accessible only to authorized staff members. For clinics prioritizing fewer no-shows, better team coordination, and organized patient records, DOC is a solid option worth considering.

Still doubtful if DOC software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.