Last Updated
Overview
GlassHive offers customer relationship management (CRM) and marketing automation for managed service providers (MSPs), combining lead tracking with prebuilt campaign content. While it lacks native calling features, its integration-ready workflows, branded assets, and intuitive tools make it a strong choice for IT providers streamlining sales and marketing processes.
Overall Rating
Based on 2 users reviews
3.5
Rating Distribution
Positive
50%
Neutral
50%
Negative
0%
Starting Price
Custom
GlassHive Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Customer Communication Tracking
What Is GlassHive?
GlassHive is a comprehensive sales and marketing application designed to address the core operational challenges faced by IT service providers. It tackles key bottlenecks such as poor team visibility and lack of accountability. By bringing sales and marketing together in one intuitive platform, GlassHive helps businesses improve collaboration, streamline processes, and operate more efficiently. Features like intelligent workflow automation and automatic activity tracking save time, allowing teams to focus on converting leads and building stronger client relationships.
GlassHive Pricing
Disclaimer: The pricing is subject to change.
GlassHive Integrations
The software supports integration with multiple systems and platforms, such as:
- Microsoft 365 Software
- Google Analytics
- ConnectWise
- Salesforce
- AutoTask
- HubSpot CRM Software
Who Is GlassHive For?
GlassHive is designed to support a variety of roles and sectors within the IT services and marketing landscape, including:
- MSPs
- IT sales teams
- Marketing agencies
- Channel partners
- Value-added resellers (VARs)
Is GlassHive Right For You?
If you’re an IT service provider or MSP looking to streamline sales and marketing, GlassHive could be a strong fit. It combines an easy-to-use platform with a library of ready-made marketing materials, removing technical and creative barriers. Backed by a leadership team recognized on the 2024 CRN Channel Chiefs list, it’s a trusted choice for businesses serious about succeeding in the IT channel.
Still unsure about GlassHive? Connect with our customer support staff at (661) 384-7070 for further guidance.
GlassHive Features
Marketing Library
GlassHive gives users access to a growing library of MSP-focused content, including whitepapers, infographics, and eBooks. Each asset is tested for effectiveness and can be quickly inserted into emails, helping teams accelerate outreach and attract more qualified IT leads.
Lead Tracking
The platform helps you categorize leads by engagement level and recent interactions. This structure lets users prioritize daily tasks with greater efficiency, ensuring that sales and marketing teams focus on the most active and promising prospects in their pipeline.
Marketing Automation
GlassHive enables users to schedule marketing emails far in advance using a built-in planning tool. Every campaign links to collateral from the content library, making it easier to drive conversions without needing to create new assets from scratch.
Email Builder
The software includes a drag-and-drop email builder that supports full customization and branding. Whether you start from a template or build from scratch, all emails sent through GlassHive are optimized for mobile devices and deliver a consistent user experience.
Comprehensive Dashboard
GlassHive features a central dashboard that presents high-level analytics from your campaigns. Designed to enhance visibility, the dashboard provides actionable insights to help MSPs continuously improve their marketing performance and make informed decisions based on real-time data.
Pros And Cons of GlassHive
Pros
Prebuilt, MSP-focused content speeds up campaign launch
Responsive and helpful customer support
Combines CRM, sales, and marketing functions seamlessly
Cons
Lead data may occasionally require manual verification
Minor formatting inconsistencies can appear in sent emails
GlassHive Reviews
Total 2 reviews
3.5
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars50%
3
Stars50%
2
Stars0%
1
Stars0%
Share your experience
Small Business, 11-50 employees
“Best platform so far”
Pros
It's really convenient having everything bundled into one application and it helps streamline our workflow and definitely boosts sales numbers.
Cons
Sometimes it feels almost too comprehensive for smaller operations and might be overkill if you're just a single person or very small team.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
8
Small Business, 11-50 employees
“Consistently delivers excellent results”
Pros
This platform gives us solid sales and marketing automation that really streamlines our workflow. The content library is a huge help when reaching out to prospects and keeping current clients engaged. I love how simple it makes tracking lead sources and monitoring where everyone sits in our pipeline and you can see the whole customer journey at a glance. The team behind it constantly rolls out improvements which shows they're really committed to making the product better.
Cons
The documentation for new features is pretty lacking whenever something gets released, I struggle to find any guides or materials that explain how to actually use it. I've also been asking forever for automated list dialing functionality. Right now we're stuck using our phone system's click-to-dial but manually going through 50+ numbers gets really tedious. It would be amazing to have a way to work through lists quickly without all the time wasted between calls.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Frequently Asked Questions
What language does GlassHive support?
GlassHive software is primarily available in English.
What level of support does GlassHive offer?
GlassHive offers live chat, email, and phone support, along with a comprehensive help center for self-service resources.
Does GlassHive offer an API?
Yes, GlassHive offers an API.
Who are the typical users of GlassHive?
GlassHive features are used by a variety of professionals and businesses, including Managed Service Providers, IT service providers, IT solutions providers, technology vendors, digital marketing agencies, IT channel partners, and IT consultants.
What types of pricing plans does GlassHive offer?
GlassHive price starts at $299/month for 3 users, with an additional charge of $49/month per extra user. Request a detailed GlassHive cost breakdown tailored to your requirements.
Does GlassHive have a mobile app?
No, GlassHive does not have a dedicated mobile app.
What other apps does GlassHive integrate with?
GlassHive supports integration with a range of platforms and systems, including Salesforce, Microsoft 365, HubSpot CRM software, Google Analytics, AutoTask, and ConnectWise.