Last Updated
Overview
hafooz CRM is a customer relationship management (CRM) platform that helps businesses organize and track client interactions. While some advanced integrations are limited, it offers robust automation, customizable workflows, and reporting tools suitable for small and medium-sized businesses.
Overall Rating
Based on 3 users reviews
4.7
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Hafooz CRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Pipeline Tracking
What Is hafooz CRM?
hafooz CRM is a unified, AI-enabled Customer Relationship Management (CRM) platform that leverages customer data to automate sales and service processes. It centralizes all customer interactions, streamlines workflows, and efficiently manages sales pipelines. From lead generation to customer support, hafooz CRM helps teams track activities, boost performance, and make informed decisions. Its AI-driven features empower businesses to enhance productivity, deliver personalized experiences, and optimize overall customer relationship management.
hafooz CRM Pricing
hafooz CRM offers plans designed for small and medium enterprises, which include:
- Free – Always free
- Startup – ₹800/user/month
- Professional – ₹1,250/user/month
- Advanced – ₹1,500/user/month
Disclaimer: The pricing is subject to change.
hafooz CRM Integrations
The software supports integration with multiple systems and platforms, such as:
- Zoom Meetings
- Google Meetings
- Teams Meetings
Who Is hafooz CRM For?
hafooz CRM is ideal for a wide range of industries, including:
- Manufacturing
- Real Estate
- Retail
- Solar CRM
Is hafooz CRM Right For You?
hafooz CRM is best suited for businesses seeking a cloud-based CRM with customizable workflows and automation tools. Its standout feature is its ability to streamline customer management while offering actionable insights through reporting tools.
Still doubtful if hafooz CRM software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Hafooz CRM Features
Contact Management
hafooz CRM provides tools to build and maintain strong customer relationships. It centralizes all interactions to ensure consistent engagement and communication across all touchpoints.
Activity Tracking
This feature allows teams to monitor customer interactions across all channels. It ensures meaningful engagement and helps build long-term relationships through coordinated follow-ups and activities.
Order Management
This feature enables efficient management of sales orders, ensuring timely processing and tracking of all customer orders from initiation to fulfillment.
Visit Management
This feature helps sales teams track customer visits and interactions in real-time using mobile capabilities. It ensures accurate documentation, optimizes on-site productivity, and streamlines follow-ups for better customer relationship management.
Issue Management
hafooz CRM streamlines issue resolution and enhances customer satisfaction. Teams can track, manage, and resolve customer problems efficiently within the platform.
Pros And Cons of Hafooz CRM
Pros
Standardized quotations streamline sales process efficiently
Flexible and easy product addition on the go
Effective lead management and sales tracking
Automates entire business sales process
Easy to understand and deploy
Cons
More third-party integrations needed to enhance functionality
Mobile application not fully functional
Hafooz CRM Reviews
Total 3 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars33%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Small Business, 11-50 employees
Less than a year
“packed with the best features”
Pros
Okay, I've been using the app for a bit now and I'm honestly loving it. First off, major props on the design since it's so user-friendly and not cluttered at all which is a breath of fresh air. I also can't get over the geo-tracking feature, it's like having a little genius in my pocket telling me exactly what I need. And as someone who's always on their phone, the fact that the mobile app is this convenient and smooth just makes my life so much easier. Seriously, great stuff!
Cons
Well I would really like to see WhatsApp automation added but the support team mentioned it's coming in future updates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 11-50 employees
Less than 6 months
“simple and easy to use”
Pros
The user interface is simple and pretty easy to use. I mean just glancing at the dashboard makes everything clear. In short there is no complexity at all.
Cons
I feel like the support system and pricing could be a bit more flexible.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Small Business, 11-50 employees
Less than a year
“Helps standardize and manage leads”
Pros
It helps standardize quotations, manage leads smoothly and makes it easy to add new products anytime. The platform is simple to understand and set up and the customer support is always quick to respond.
Cons
We have not had the chance to use the mobile app yet so I cannot really comment on that.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What language does hafooz CRM support?
The platform primarily supports English.
What level of support does hafooz CRM offer?
hafooz CRM provides customer support via email, phone, and a virtual assistant.
Who are the typical users of hafooz CRM?
hafooz CRM is suitable for a wide range of industries, including manufacturing, real estate, retail, and solar CRM, helping businesses streamline sales, automate workflows, and improve customer relationship management.
Does hafooz CRM have a mobile app?
Yes, hafooz CRM offers a mobile app for both Android and iOS platforms.
Does hafooz CRM offer an API?
Yes, hafooz CRM offers an API. The API is available starting with the Professional plan.
What types of pricing plans does hafooz CRM offer?
hafooz CRM offers plans designed for small and medium enterprises, including Free (always free), Startup at ₹800/user/month, Professional at ₹1,250/user/month, and Advanced at ₹1,500/user/month. Businesses can request a personalized hafooz CRM price quote to select the plan that best fits their needs.
What other apps does hafooz CRM integrate with?
The software supports integration with multiple systems and platforms, such as Zoom Meetings, Google Meetings, Teams Meetings, and WhatsApp.