Heffl CRM empowers UAE SMEs to streamline leads, deals, quotes, field service, and invoicing in one AI-enhanced platform. While it currently lacks industry-specific modules, its built-in WhatsApp inbox, voice‑to‑text logging, and visual pipelines make it an efficient tool for small to mid-sized businesses.

Heffl Specifications

Contact Management

Lead Management

Opportunity Management

Customer Communication Tracking

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What Is Heffl?

Heffl is a cloud-based customer relationship management (CRM), and field service software designed to support small to mid-sized businesses in managing sales, operations, and client communication from one centralized platform. It combines lead capture from WhatsApp, email, and website forms with deal tracking, automated workflows, quoting, invoicing, and project management.

The system includes built-in voice logging, payment collection, and AI-driven insights. With mobile apps and native WhatsApp integration, Heffl software streamlines field coordination, accelerates service delivery, and improves cross-team visibility.

Heffl Pricing

Heffl pricing is transparent and flexible for teams ready to grow. Plans available are:

  • Starter: AED 60/user/month
  • Growth: AED 80/user/month

Additionally, it comes with an add-on WhatsApp Inbox: AED 100/inbox/month.

Disclaimer: The pricing is subject to change.

Heffl Integrations

The platform integrates with:

Watch a free Heffl demo to explore its integration arrangements.

Who Is Heffl For?

This software is ideal for a wide range of service-driven sectors, including:

  • Cleaning and facility management
  • Maintenance and technical services
  • Landscaping services
  • Pest control
  • HVAC services
  • Security and manpower
  • Handyman and repair services

Is Heffl Right For You?

Looking for a single platform to manage lead generation, job dispatching, and billing? Heffl offers AI-powered sales pipelines, mobile field access, and WhatsApp-integrated communication to eliminate information silos and manual quoting errors. The software helps reduce miscommunication, scattered data, and delays in job assignments.

Built for growing service teams, it includes enterprise-grade encryption, role-based access, and responsive support, making it ideal for businesses that value speed, clarity, and centralized operations across departments.

Still unsure if Heffl is right for you? Call our support team at (661) 384‑7070 for personalized guidance.

Heffl Features

Heffl software captures leads automatically from WhatsApp, email, and web forms, then prioritizes them using AI-driven scoring and custom lead stages. This ensures the sales team follows up on the highest value leads first, boosting efficiency and reducing missed opportunities.

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This feature enables users to generate professional quotes templates, convert them instantly to invoices, and collect payments via Stripe or Telr. This integrated workflow removes manual handoffs between sales and finance, accelerating cash flow and minimizing errors in billing.

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This feature allows the software to centralize all customer WhatsApp conversations, enabling multiple agents to manage chats and use prebuilt message templates. This integration streamlines communication, ensures timely follow-up, and aligns messaging with the overall sales workflow.

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Heffl features field service that automates job dispatching, real time tracking, and route optimization. Field teams can use a dedicated mobile app with offline support to manage appointments, update job statuses, capture photos, and collect digital signatures directly from the worksite.

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Frequently Asked Questions

Heffl provides support via phone, email, and chat. Additionally, training resources, webinars, and documentation are offered to help users get the most out of Heffl CRM software.