Hotel CRM, by Metasphere, optimizes the entire guest journey, from initial contact to loyalty. Although it offers limited integration capabilities, its powerful automation and strong Hotel CRM features ensure seamless operations. This comprehensive solution drives personalized experiences and improves lead conversion for hotels.
Hotel CRM Specifications
Contact Management
Lead Management
Opportunity Management
Customer Communication Tracking
What Is Hotel CRM?
Hotel CRM software, by Metasphere, provides an all-in-one platform to manage guest relationships throughout their journey, from initial contact to post-stay engagement. It centralizes guest data, automates marketing, and enhances the overall guest experience. The system helps businesses overcome challenges by offering advanced email automation and comprehensive guest profiling.
Hotel CRM Pricing
The vendor offers the following three Hotel CRM pricing plans with custom pricing options for each:
- Standard
- Pro
- Advanced
Disclaimer: The pricing is subject to change.
Hotel CRM Integrations
The software supports integration with multiple systems and platforms, such as:
- Oracle
- Cloudbeds
- Mews
Who Is Hotel CRM For?
Hotel CRM is ideal for the following industries and sectors:
- Hospitality
- Marketing
- Sales
Is Hotel CRM Right For You?
Hotel CRM platform is an ideal choice for growth-oriented hotels seeking to elevate guest engagement and operational efficiency. Its robust features, including advanced email automation and multi-tiered loyalty programs, significantly improve lead conversion and foster lasting guest relationships. This scalable CRM solution is a strategic investment for businesses ready to transform their guest experience.
Still have doubts about Hotel CRM? Connect with our customer support staff at (661) 384-7070, who will cater to all your queries and help you make an informed decision.
Hotel CRM Features
This feature automates email campaigns, sending personalized communications based on guest actions and predefined triggers. It ensures timely and relevant content delivery, eliminating manual effort and enhancing engagement. Hotels can efficiently nurture guests, improving communication flow and maximizing marketing impact.
See How It WorksThe platform offers a 360-degree view of hotel guests, capturing real-time information such as expenditure and accommodation history across all properties. It empowers hoteliers to get personalized experiences, ensuring every interaction is informed and tailored to individual guest preferences.
See How It WorksHotel CRM software enables businesses to create customized and tailored experiences for their guests, using this functionality. By leveraging data from past interactions, purchase history, and preferences, the CRM system delivers personalized content, recommendations, and offers, enhancing overall satisfaction and loyalty.
See How It WorksThe system empowers organizations to build extensive guest profiles, enabling tailored interactions and offerings. By understanding an individual's unique requirements, hoteliers can deliver a more successful and customer-centric approach. This deep insight ensures personalized service, fostering stronger relationships and enhancing guest satisfaction.
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