Last Updated Oct 15, 2024
Overview
Overall Rating
Based on 1 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Top Recommended Software
Pros And Cons of NICE CXone
Pros
Great call-routing features
Quality call recording options
Cost-effective
Easy to use
Cons
Slow customer service
Difficult reporting
Frequently Asked Questions
NICE CXone is used to effortlessly engage with customers through diverse communication channels, effectively managing their interactions across multiple platforms.
Yes, NICE CXone software provides an API.
NICE CXone is utilized by contact centers in organizations of various sizes, including small, medium, enterprise, and government entities.
No, NICE CXone software does not support mobile devices.
Based on its user reviews, NICE CXone software is easy to use.