Infoserv

InfoServ

6 Review(s)

Overview

InfoServ CRM empowers businesses to centralize customer data and streamline sales, marketing, and service operations. Despite the mobile app's lack of a reporting feature, InfoServ CRM delivers instant access to client history and offers robust customization options. Overall, the platform is well-suited for organizations focused on enhancing customer relationships.

Overall Rating

Based on 6 users reviews

4.8

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

InfoServ Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

View All Specifications

What Is InfoServ?

InfoServ CRM is a customer relationship management solution that centralizes customer data and streamlines processes across sales, marketing, and customer service. It provides a 360-degree view of client profiles, enabling personalized interactions and efficient lead management. The software helps businesses enhance productivity and foster stronger customer relationships by automating key activities.

InfoServ Pricing

The vendor offers the following four InfoServ pricing plans billed semi-annually:

  • Basic – €14/user/month
  • Standard – €35/user/month
  • Professional – €45/user/month
  • Enterprise – €55/user/month
Additionally, the platform offers a 14-day free trial. Get a custom InfoServ cost today.

Disclaimer: The pricing is subject to change.

InfoServ Integrations

The software integrates with Clock PMS+. Schedule an InfoServ demo to explore its integration capabilities in detail.

Who Is InfoServ For?

InfoServ is ideal for a wide range of industries and sectors, including: 

  • Tourism
  • Hospitality
  • E-commerce
  • Finance

Is InfoServ Right For You?

If you are looking for a software that prioritizes integrated customer communication and optimizes sales and marketing workflows, then InfoServ might be the right choice. Its extensive features, including 360-degree customer view and customizable processes, ensure a tailored experience, centralizing all interactions. InfoServ CRM offers a secure and scalable cloud-based platform for enhanced productivity and stronger client relationships.

Still have doubts about whether InfoServ is the ideal solution for your business? Connect with our customer support team at (661) 384-7070 for further guidance.

InfoServ Features

InfoServ software empowers businesses to plan, monitor, and track marketing and sales initiatives. It enables users to define key performance indicators (KPIs) and targets, making it easy to identify customer progress. This module helps measure campaign effectiveness by comparing results against goals.

See How It Works

InfoServ features the ability to automate outbound campaigns, simultaneously dialing numbers and playing pre-recorded messages. Ideal for informational broadcasts that do not require interaction, it offers robust settings for call states and actions. The platform efficiently utilizes imported or CRM lists, providing reporting without requiring agents.

See How It Works

This functionality guides teams through the entire sales process, from lead generation to closing deals. It provides essential tools for effective pipeline management and boosting productivity. The platform offers several capabilities, including lead import and qualification, competitor analysis, quote management, and sales reporting.

See How It Works

The system efficiently organizes, manages, and executes campaigns. Users work with imported or precisely targeted lists using this feature. Additionally, Infoserv offers adjustable settings, including dialing modes (Passive, Preview, Progressive), multiple campaign lists, and call rescheduling, ensuring campaigns meet specific requirements. All of these features are supported by detailed reporting.

See How It Works

Pros And Cons of InfoServ

Pros

  • Open, effective communication

  • Plenty of customization options

  • Instant access to client history

Cons

  • Mobile app lacks reporting tools

  • Advanced functionalities may overwhelm some users

InfoServ Reviews

Total 6 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

17%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

KT

kalina T.

Hospitality, 11-50 employees

More than a year

5.0
July 2019

Happy user

Pros

InfoServ software is pretty easy to use and I find it very helpful.

Cons

We have not had any complaints since we started using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JK

Jenia K.

Human Resources, 1-10 employees

More than a year

5.0
May 2019

Proven pretty beneficial for us

Pros

I like the reports and the telephone system especially how all the emails are centralized in one place.

Cons

There is nothing I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

OV

Oksana V.

Sports, 11-50 employees

More than a year

4.0
May 2019

This CRM is for all

Pros

Using this software could not be easier. I learned how to navigate all its features quickly which has made my work much more efficient.

Cons

One downside is that we cannot fully customize the experience to your liking. For example you cannot rearrange filters to your preference unless you close and reopen them.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

8

Frequently Asked Questions

The software integrates with Clock PMS+.

Yes, the software offers an API to its users.

It offers support via email, phone, online chat, and a dedicated resource center.

The plaftorm supports the English language.

The software offers four pricing plans: Basic (€14/user/month), Standard (€35/user/month), Professional (€45/user/month), and Enterprise (€55/user/month). Obtain a customized InfoServ price quotation tailored to your organization’s specific needs.

Yes, it offers a mobile app available on Android and iOS operating systems.

It is used by professionals working in various industries, including hospitality, marketing, telecommunications, accounting, sales, construction, and information technology.