Last Updated
Overview
InfoServ CRM empowers businesses to centralize customer data and streamline sales, marketing, and service operations. Despite the mobile app's lack of a reporting feature, InfoServ CRM delivers instant access to client history and offers robust customization options. Overall, the platform is well-suited for organizations focused on enhancing customer relationships.
Overall Rating
Based on 6 users reviews
4.8
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
InfoServ Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is InfoServ?
InfoServ CRM is a customer relationship management solution that centralizes customer data and streamlines processes across sales, marketing, and customer service. It provides a 360-degree view of client profiles, enabling personalized interactions and efficient lead management. The software helps businesses enhance productivity and foster stronger customer relationships by automating key activities.
InfoServ Pricing
The vendor offers the following four InfoServ pricing plans billed semi-annually:
- Basic – €14/user/month
- Standard – €35/user/month
- Professional – €45/user/month
- Enterprise – €55/user/month
Disclaimer: The pricing is subject to change.
InfoServ Integrations
Who Is InfoServ For?
InfoServ is ideal for a wide range of industries and sectors, including:
- Tourism
- Hospitality
- E-commerce
- Finance
Is InfoServ Right For You?
If you are looking for a software that prioritizes integrated customer communication and optimizes sales and marketing workflows, then InfoServ might be the right choice. Its extensive features, including 360-degree customer view and customizable processes, ensure a tailored experience, centralizing all interactions. InfoServ CRM offers a secure and scalable cloud-based platform for enhanced productivity and stronger client relationships.
Still have doubts about whether InfoServ is the ideal solution for your business? Connect with our customer support team at (661) 384-7070 for further guidance.
InfoServ Features
Campaign Management
InfoServ software empowers businesses to plan, monitor, and track marketing and sales initiatives. It enables users to define key performance indicators (KPIs) and targets, making it easy to identify customer progress. This module helps measure campaign effectiveness by comparing results against goals.
Agentless Dialing
InfoServ features the ability to automate outbound campaigns, simultaneously dialing numbers and playing pre-recorded messages. Ideal for informational broadcasts that do not require interaction, it offers robust settings for call states and actions. The platform efficiently utilizes imported or CRM lists, providing reporting without requiring agents.
Sales Management
This functionality guides teams through the entire sales process, from lead generation to closing deals. It provides essential tools for effective pipeline management and boosting productivity. The platform offers several capabilities, including lead import and qualification, competitor analysis, quote management, and sales reporting.
Telemarketing
The system efficiently organizes, manages, and executes campaigns. Users work with imported or precisely targeted lists using this feature. Additionally, Infoserv offers adjustable settings, including dialing modes (Passive, Preview, Progressive), multiple campaign lists, and call rescheduling, ensuring campaigns meet specific requirements. All of these features are supported by detailed reporting.
Pros And Cons of InfoServ
Pros
Open, effective communication
Plenty of customization options
Instant access to client history
Cons
Mobile app lacks reporting tools
Advanced functionalities may overwhelm some users
InfoServ Reviews
Total 6 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars83%
4
Stars17%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Hospitality, 11-50 employees
More than a year
“Happy user”
Pros
InfoServ software is pretty easy to use and I find it very helpful.
Cons
We have not had any complaints since we started using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Human Resources, 1-10 employees
More than a year
“Proven pretty beneficial for us”
Pros
I like the reports and the telephone system especially how all the emails are centralized in one place.
Cons
There is nothing I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Sports, 11-50 employees
More than a year
“This CRM is for all”
Pros
Using this software could not be easier. I learned how to navigate all its features quickly which has made my work much more efficient.
Cons
One downside is that we cannot fully customize the experience to your liking. For example you cannot rearrange filters to your preference unless you close and reopen them.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
8
Frequently Asked Questions
What other apps does InfoServ integrate with?
The software integrates with Clock PMS+.
Does InfoServ offer an API?
Yes, the software offers an API to its users.
What level of support does InfoServ offer?
It offers support via email, phone, online chat, and a dedicated resource center.
What language does InfoServ support?
The plaftorm supports the English language.
What types of pricing plans does InfoServ offer?
The software offers four pricing plans: Basic (€14/user/month), Standard (€35/user/month), Professional (€45/user/month), and Enterprise (€55/user/month). Obtain a customized InfoServ price quotation tailored to your organization’s specific needs.
Does InfoServ have a mobile app?
Yes, it offers a mobile app available on Android and iOS operating systems.
Who are the typical users of InfoServ?
It is used by professionals working in various industries, including hospitality, marketing, telecommunications, accounting, sales, construction, and information technology.