Last Updated

Overview

Intaker simplifies client intake for legal professionals with tools like automated follow-ups, real-time lead alerts, and a shared texting hub that centralizes communication. Although it lacks template presets for custom fields, the system remains effective for capturing, organizing, and accessing detailed client data across the entire intake process.

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Overall Rating

Based on 3 users reviews

4.7

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

Intaker Specifications

Contact Management

Lead Management

Customer Communication Tracking

Deal Pipeline Management

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What Is Intaker?

Intaker is a cloud-based customer relationship management (CRM) software purpose-built for legal professionals, combining client intake automation, lead management, and business communication. Designed for law firms of all sizes, it helps streamline how firms engage and qualify for leads. The software offers features such as interactive website chat, automated follow-up sequences, two-way business texting, and virtual inbox workflows. It enables legal teams to capture more leads, centralize communication, and create a more responsive client experience.

Intaker Pricing

Intaker pricing starts at $80.00/month. Request a custom Intaker cost quote for your business.

Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

Intaker Integrations

Intaker integrates with the following third-party software, such as:

To see these integrations in action, watch a free Intaker demo.

Who Is Intaker For?

Intaker software serves a wide range of industries and sectors, including:

  • Legal
  • Home services
  • Powersports

Is Intaker Right For You?

Are you looking for a legal-specific CRM that streamlines your client intake process and secures your communications?

Intaker tackles the pain of delayed responses and disjointed intake by notifying your team instantly and unifying web chat, text, and reminders all under one roof. It is compliant with GDPR-style data security and privacy standards, ensuring sensitive client information is protected. The platform encrypts all communications and is fully cloud-based, offering scalable performance that grows with your firm.

Still not sure if Intaker is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.

Intaker Features

Monitor each lead’s progress with customizable status labels. This visual pipeline view keeps your team aligned on conversion stages, ensuring no prospect is left behind during intake.

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Track every call, email, text, and note tied to a contact in one location. Having a complete communication history prevents duplicate outreach and improves firm-wide collaboration on active cases.

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Intaker’s desk serves as a centralized inbox that instantly alerts legal teams to incoming chat leads, text messages, and updates. By reducing response time, firms can engage new prospects before competitors do.

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Capture unique client details using structured fields like date, text, address, or practice-specific formats. This flexibility supports better data management and faster access to relevant case info.

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Intaker features a shared texting hub that lets legal teams collaborate on client conversations using a single business number. Centralized messaging reduces confusion, enhances professionalism, and keeps all texts organized within the Intaker dashboard.

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Pros And Cons of Intaker

Pros

  • Fast response with real-time lead alerts

  • Centralized communication for legal teams

  • Organized intake with visual pipeline tracking

Cons

  • No predefined templates for common field types

  • User portal is basic and limits multitasking ability

Intaker Reviews

Total 3 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

33%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

A

Andrea

Law Practice, 11-50 employees

Less than a year

5.0
December 2023

Never realized how much we needed it

Pros

Intaker customizes and automates the client experience, simplifying the process of communicating and getting information to our law firm.

Cons

It is an excellent product. I mean it has proven really helpful for us. And I cannot think of any downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Clifford

Information Technology and Services, 11-50 employees

Less than 6 months

4.0
October 2023

Gets the job done

Pros

I really like how messaging simplifies interaction and with it managing content is also not a problem anymore.

Cons

The price is a bit higher than I anticipated.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

L

Lovin

Dairy, 11-50 employees

Free Trial

5.0
September 2023

A must-have tool!

Pros

It made everything so simple to use and I highly recommend it.

Cons

Honestly I do not have any complaints because I am really happy with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Yes, Intaker provides an API access.

Intaker pricing starts at $80.00/month. Request a custom Intaker price quotation.

Intaker provides support via phone.

No, Intaker does not have a mobile app.

Intaker integrates with Zapier, Google Analytics, Google My Business, Clio, Salesforce, Filevine, and Calendly.

Intaker supports the English language.

Intaker primarily serves legal professionals but is also used in home services, powersports, and related client-facing industries.