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Overview
Keops by Capasoft offers a specialized ERP platform to manage asset-centric services, unifying CRM, billing, and inventory. While the customization option can use improvements, its key features provide a powerful, single platform for automating complex contractual invoicing and service management, which makes it a dependable option.
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Starting Price
Custom
Keops Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is Keops?
Keops software is designed for small to medium-sized businesses in service-based industries. The software provides a unified platform to manage the entire operational lifecycle, from sales to service. Keops features like integrated CRM with machine park management and automated contractual invoicing help businesses eliminate data silos and simplify complex billing processes.
This asset-centric approach provides real-time visibility and control over service contracts, improving efficiency and ensuring accurate revenue collection to reduce manual tasks.
Keops Pricing
Keops Integrations
The platform integration details are not mentioned on its official website.
Who Is Keops For?
Keops software is ideal for a wide range of industries and sectors, including:
- Office automation
- Electronic security
- IT services
- Asset-based services
Is Keops Right For You?
Keops is the right fit for small to medium-sized businesses whose revenue depends on managing and servicing a fleet of customer assets. Its standout feature is its ‘machine park’ centric design, which connects all operations around contracted equipment. This unified approach to CRM, service, and billing makes Keops software an ideal choice for gaining financial control.
Still doubtful if Keops software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Keops Features
Automated Subscription Invoicing
This module simplifies billing for complex maintenance contracts by automating the invoicing process. It retrieves meter readings from data collectors and applies custom contract rules, ensuring accurate, timely, and consistent revenue collection while minimizing manual errors and customer disputes.
Machine Park Management
Keops centralizes the management of all client assets, from office equipment to IT hardware. This feature provides a complete and intuitive view of each machine's history, contract details, and service records, forming the core of the asset-centric workflow.
CRM
The CRM module manages the entire customer relationship, from initial lead to long-term service. It tracks opportunities, appointments, and all communications, with every interaction linked directly to the specific assets in the client's machine park for a complete contextual history.
Customer Service (SAV) Management
This dedicated module streamlines all post-sale support activities, from ticket creation to technician dispatch. It includes tools for planning service calls and provides mobile app synchronization, empowering field technicians with real-time access to client and asset information.
Stock Management
Keops provides a comprehensive view of inventory levels across all locations, including service vehicles. This feature links directly with the service and purchasing modules, ensuring technicians have the right parts and automating procurement to minimize equipment downtime for clients.
Pros And Cons of Keops
Pros
Built-in document management and OCR functionality
Workflow automation and BPM for administrative tasks
Real-time dashboards and multi-site reporting
Cons
Interface has room for improvement
Updates and customizations may require vendor assistance
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Frequently Asked Questions
What language does Keops support?
The platform currently supports French.
What level of support does Keops offer?
Keops offers support through phone and email.
Does Keops have a mobile app?
Yes, Keops offers a mobile app.
Does Keops offer an API?
The vendor information regarding an API is not publicly available.
What other apps does Keops integrate with?
The official website does not provide specific information about integrations for Keops.
Who are the typical users of Keops?
The typical users of the platform are professionals working in Office Automation, Electronic Security, IT Services, and Asset-based Services.
What types of pricing plans does Keops offer?
Keops pricing is quote-based and varies depending on company’s requirement and size. Users can reach out for a customized Keops price quote based on their business needs.
