Mekari Qontak provides comprehensive omnichannel CRM solutions, empowering businesses to unify communication and accelerate sales and customer service. While some reports lack depth, its robust features like real-time reporting and seamless WhatsApp Business API integration significantly enhance team efficiency and customer trust.
Mekari Qontak Specifications
AI-Integrated CRM Solution
Contact Management Software
Customer Engagement Platform
Customer Service Software
What Is Mekari Qontak?
Mekari Qontak is a powerful cloud-based omnichannel CRM and customer service software built to increase sales and improve customer engagement. It features flexible sales pipeline management and automated follow-ups, helping businesses of all sizes streamline their sales processes. Mekari Qontak also tackles common issues like scattered communication and slow customer service. By unifying all customer interaction channels in one place, it helps businesses avoid missed opportunities and deliver faster, more consistent support.
Mekari Qontak Pricing
Mekari Qontak offers the following pricing plans:
- Broadcast: Rp 750.000 per month
- Service Suite: Rp 400.000 per User / Month
- Sales Suite: Rp 400.000 per User / Month
- Qontak 360: Custom pricing
Disclaimer: The pricing is subject to change.
Mekari Qontak Integrations
Mekari Qontak integrates seamlessly with platforms like WhatsApp Business API and Instagram Software, enabling unified communication across channels.
Who Is Mekari Qontak For?
Mekari Qontak is ideal for a wide range of industries and sectors, including:
- Finance and Banking
- Marketing Agencies
- Manufacturing
- E-commerce
- Retail
Is Mekari Qontak Right For You?
Mekari Qontak stands out as a comprehensive omnichannel CRM solution, ideal for businesses seeking to centralize customer interactions and significantly enhance sales and service efficiency. Mekari Qontak features, its robust customization and scalability cater to organizations of all sizes, from startups to large enterprises.
Still doubtful if Mekari Qontak is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Mekari Qontak Features
Mekari Qontak's CRM application centralizes customer data and interaction history, providing a comprehensive 360-degree view of every customer touchpoint. This cloud-based solution significantly enhances sales performance and streamlines customer service operations. It offers robust management tools, ensuring all customer details are accessible and organized for improved business growth and efficiency.
See How It WorksThe Omnichannel feature unifies all communication channels, including WhatsApp, Instagram, and email, into a single, intuitive dashboard. This allows agents to access complete customer conversation histories, ensuring consistent context and enabling faster, more efficient response times across all platforms.
See How It WorksThe Sales CRM module streamlines the entire sales cycle with visual pipeline management for easy deal monitoring and automated follow-ups. It centralizes customer data and interaction history, enabling efficient lead management and accelerating deal closures from initial prospecting through to final closing.
See How It WorksThe Call Center Software provides robust call-handling features and comprehensive contact management. It seamlessly integrates voice calls within the unified CRM platform, enabling efficient management of customer interactions. This streamlines communication workflows and significantly enhances agent productivity for improved service delivery.
See How It Worksekari Qontak’s customer service software helps businesses respond faster, manage support across WhatsApp, Instagram, and more, and automate replies 24/7 with chatbots. It boosts team productivity, reduces costs, and improves customer satisfaction by keeping all messages and tickets in one place for better service and stronger relationships.
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