Method CRM
Last Updated
Key Takeaways
Generated from the text of customer reviews
Method CRM is a customer relationship management system used by sales, finance, and operations teams across manufacturing, construction, and professional services industries. Users praise its customization options and synchronization with QuickBooks. A commonly reported issue is a complex initial setup. Recent updates include the addition of a Kanban board to the App Builder for all users.
Our Verdict
Method CRM is a suitable option for growing small and mid-sized businesses that need a customizable CRM, along with tools to capture new leads and manage their sales pipeline. Its pricing is generally viewed as competitive, although advanced customization may incur additional cost. We recommend it for operational businesses that need flexible workflows connecting sales, job management, invoicing, and payments within the same system.
Overall Rating
Based on 16 users reviews
4.8
Rating Distribution
Positive
94%
Neutral
6%
Negative
0%
Starting Price
$35
per user per month
Method CRM Specifications
- Lead Management
- Opportunity Management
- Customer Communication Tracking
- Email Integration
What Is Method CRM?
Method CRM is a cloud-based platform for growing companies that use QuickBooks or Xero and need a customizable CRM to replace rigid workflows and disconnected spreadsheets. The system covers lead management, job management, and customer portals. It can also adapt to business-specific requirements to help organizations capture new leads and manage sales pipelines. Additionally, it connects financial workflows with accounting systems such as QuickBooks, covering quote creation through invoice management and payment collection.
What Is Method CRM Best For?
Method CRM’s standout capability is its two-way real-time synchronization with QuickBooks, which automatically syncs customer data, invoices, and payments to minimize the need for manual data entry. The patented integration allows sales representatives and accounting professionals to operate from a shared data source. Having real-time access to customer purchases, preferences, and interactions, users can provide more informed customer service.
How Much Does Method CRM Cost?
Method CRM price range starts at $35/user/month for the CRM Quick Start plan. It follows a tiered subscription model based on functionality depth and team requirements. Other plans include:
- CRM Pro: $59/user/month
- CRM Enterprise: $97/user/month
- CRM Multi-entity: Custom pricing
The vendor also offers a 10-day free trial. Beyond the base Method CRM pricing, businesses may also incur the following additional costs:
- Pay-Per-Use Enhancements: Starts from $175/hour for quick fixes or smaller customization projects that do not require an ongoing plan
- Dedicated Enhancement Plan: Costs $325/month for ongoing customization and workflow enhancement, including access to a dedicated Method Expert and priority enhancement support
- Multi-Entity Maintenance: Starts from $325/month, plus $40/month for each additional entity, for businesses managing multiple QuickBooks databases
- Payment Processing: Method Pay transaction fees apply when businesses use the payment-processing service, including 2.99% + $0.30 for domestic keyed-in card transactions and 1.0% + $0.30 for ACH payments
Users generally describe Method CRM’s pricing as affordable for small businesses. Some users note that it offers competitive pricing compared to alternatives with similar offerings. However, costs can increase for businesses requiring advanced customization, especially when paid developer assistance is needed.
Disclaimer: The pricing is subject to change.
Method CRM Integrations
Method CRM supports integration with the following tools:
- Gmail
- Outlook
- Mailchimp software
- Google Calendar
- PayPal software
- QuickBooks
How Does Method CRM Work?
Here is how you can get started with the software:
- Sign in to the Method CRM dashboard and configure account settings, from display and user settings to communications
- Connect your QuickBooks account with Method CRM to initiate the real-time data synchronization process
- Customize fields, layouts, and job stages by describing changes to Method AI to align the software with your business needs
- Launch email campaigns through the platform's email marketing tools and use custom templates to engage the target audience
- Capture leads through Web-to-Lead forms, and then Method CRM can organize and track where leads come from
- Allow your customers to view invoices and pay online by integrating one of the integrated payment gateways with Method CRM’s portal
- Build real-time dashboards to track work orders, job performance, and customer activity from one place
- Create custom reports to analyze customer engagement and monitor sales pipeline progress
Who Is Method CRM For?
Method CRM is suitable for numerous industries and sectors, including:
- Manufacturing and wholesale
- Accounting
- Warehousing and distribution
- Field services
- Construction
- IT and consulting services
Method CRM Use Cases
Based on our analysis of user feedback and the Method CRM’s capabilities, we have identified key scenarios where the software is a strong fit:
1. Service Teams Managing Scattered Customer Support Tickets
Service teams often struggle with scattered notes and endless email threads when trying to track customer inquiries across different channels. Method CRM works well here by providing a Cases App that allows staff to create a case and link all relevant details to gain a consolidated view of each issue. Customers can also report issues through integrated customer portals and track their case status, while the support team can get real-time access to relevant case material to support timely resolutions.
2. Small B2B Companies Reducing Double Entry Between CRM And QuickBooks
Independent business owners managing growing customer accounts frequently struggle with duplicate data entry when CRM and accounting systems operate independently. Method CRM provides real-time, two-way synchronization with QuickBooks that links customer interactions with financial data. For sales and finance teams, the automated data sync can reduce administrative work and minimize manual entry errors.
3. Field Service Companies Managing Disjointed Job Scheduling
Construction companies often face missed updates and inefficient job scheduling when they rely on disconnected tools, spreadsheets, and separate dispatch calendars to manage field teams. Method Field Services is suited to organizations that need to keep dispatchers and technicians connected in one place. The platform’s command center helps dispatchers assign jobs and keep track of upcoming appointments, while technicians can view the service details through the mobile app. For field service businesses, this supports coordinated job scheduling.
4. Consulting Firms Tracking Lead Generation Sources
Consulting practices often manage prospective leads originating from referrals, website forms, outbound emails, or past client relationships. Method CRM helps capture those incoming inquiries and organize them in one place while providing visibility into where each lead sits in the sales funnel. Consulting firms can then track the performance of their sources and compare lead generation results between web forms, email, and referrals so that they can optimize spending.
Is Method CRM Right For You?
If your business is outgrowing standard CRM workflows and needs more flexibility to reflect its operational processes, Method CRM may be suitable. The GDPR-compliant platform uses 256-bit SSL encryption for data transferred between its hosted server and QuickBooks. The CRM’s Method Pay module uses PCI Level 1 certified payment infrastructure to collect, transmit, tokenize, and store sensitive payment information. In 2025, the company welcomed 64 new implementation partners, including developers and solution experts supporting custom workflow implementation and scaling.
Still not sure about Method CRM? Reach out to us at (661) 384-7070 to assess if it is worth investing.
Method CRM Features
Lead Management
Method CRM enables businesses to collect new leads, send them emails and estimates, and convert them into customers. Sales teams can capture leads from website forms, assign them to reps, and track follow-ups through activity reminders and email templates. Leads remain in Method until converted, while estimates sync with the accounting system. This feature supports lead generation workflows by organizing lead capture and sales activities and keeping conversion activities tied to the right lead.
Invoicing
The system can generate invoices from sales orders, work orders, and estimated using customizable invoice layouts, with invoice data syncing automatically with QuickBooks. Accounting teams can add billable hours and set a recurring billing service, while clients can self-serve by viewing invoices through the portal to make online payments. The feature also allows teams to receive instant notifications, send automated follow-ups, and view real-payment insights.
Work Order Management
This module lets field service management teams manage jobs from request to completion. Managers can create work orders, schedule them, and then dispatch them while giving technicians real-time visibility into job details and customer history. Recurring service visits can also be scheduled by service businesses, while workflows can be customized based on service type.
Customer Management
Method CRM provides customer management tools that give teams a 360-degree view of customer details. Providing access to past interactions, upcoming meetings, purchase history, and other information in one location, the system gives teams a way to manage customer follow-ups. Sales teams can also build email campaigns and create reports to evaluate top customers.
Pros And Cons of Method CRM
Pros
Tech support is responsive and provides immediate assistance
QuickBooks synchronization reduces the need for duplicate customer data entry
Easy navigation can simplify everyday CRM management for sales teams
Cons
Search may be sensitive to misspellings and punctuation errors
Interface customization may require consultant assistance
Method CRM Pricing
CRM Quick Start | CRM Pro | CRM Enterprise |
|---|---|---|
$35 per user per month | $59 per user per month | $97 per user per month |
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|
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Disclaimer: The pricing details were last updated on Sep 25, 2026 from the vendor's website. Please contact us for a tailored pricing list.
Method CRM Reviews
Total 16 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars88%
4
Stars6%
3
Stars6%
2
Stars0%
1
Stars0%
Share your experience
Medical Devices, 1-10 employees
Less than 6 months
“This is a game changer for our team”
Pros
It pulls all the necessary info from QuickBooks and gives our customers an easy way to submit, approve and pay for repairs, its really helpful in so many ways.
Cons
Most of the issues were on our end, our system had a few problems syncing with Method. However Method was quick to help troubleshoot and resolve the issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer & Network Security, 51-100 employees
Less than a year
“How Method works for Account Managers”
Pros
My overall experience is positive. I use it as one of the primary tools in my workday and have not encountered any major issues that I'd consider flaws in the software. The overall speed of daily tasks and account management tools are great.
Cons
UI feels a bit outdated. While this might be for speed and ease of use, some graphic updates would definitely be nice.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Textiles, 11-50 employees
Less than 6 months
“We love Method! Wish we found it sooner”
Pros
We absolutely love it! It works exactly as advertised and even more. We use it for production task scheduling and tracking, customer communications and information, which allows our employees to access order history, time tracking and more. Its customizable features let it function and look the way that suits our needs best.
Cons
If you are using QuickBooks Desktop payments, Method's payment gateway doesn't support it on their platform. We are currently sending invoices from QuickBooks Desktop to allow customers to pay via the link if they choose. After the invoice is paid, we send the Paid Invoice via Method so the customer can access their portal. We could use one of their accepted payment methods like Stripe but these don't sync with QuickBooks Desktop for merchant fees and to avoid extra data entry, we have been hesitant to make the switch.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Frequently Asked Questions
Can you use Method CRM without QuickBooks?
Method CRM is designed to integrate with accounting systems. When using Method with QuickBooks, a QuickBooks Online account or supported QuickBooks Desktop file is required for setup. Method also supports Xero.
Does Method CRM have an app?
Yes, Method CRM has a mobile app available for iOS (iPhone and iPad), and Android devices.
How can I add summaries to Method CRM reports?
Method CRM’s Web Report Designer lets users add summaries to reports. To do so, you can insert a PageHeader1 band and drag a label control into it. Then, open the Properties panel and select Data Binding from the drop-down menu. Below Data Binding, expand the Summary section and set Running to Report and Function to Count or Sum.
What version of QuickBooks do I need to use Method CRM?
Method CRM supports QuickBooks Online and compatible versions of QuickBooks Desktop, although availability varies by region and edition. It does not support QuickBooks Online Self-Employed, QuickBooks Point of Sale, QuickBooks Commerce, or QuickBooks for Mac.
Where is Method CRM located?
Method CRM is a Canadian company headquartered in Toronto, Ontario, in the King West neighborhood.
How is Method CRM funded?
Founded by Paul Jackson, the tech company has received funding from the Government of Ontario through the FedDev Canada. The company has also raised $3 million in Series A funding from Klass Capital back in 2013.