myBuro

myBuro

3 Review(s)

Overview

myBuro provides specialized service and Annual Maintenance Contract (AMC) management, helping businesses streamline post-sale support operations. While it has limited third-party integrations, its focused feature set for tracking installations, support calls, and renewals offers significant value. Overall, the platform's targeted benefits make it a compelling choice for service-based businesses.

Overall Rating

Based on 3 users reviews

3.7

Rating Distribution

Positive

67%

Neutral

33%

Negative

0%

Starting Price
Custom

myBuro Specifications

Contact Management

Customer Communication Tracking

Customer Service/Support

Mobile CRM

View All Specifications

What Is myBuro?

myBuro is a cloud-based service customer relationship management (CRM) software designed specifically for small to medium-sized businesses that provide post-sale support and maintenance. It helps companies move beyond manual tracking by centralizing key service operations. Its core functionalities like support call management and automated AMC renewals enable businesses to enhance service transparency with their clients and improve team efficiency. These features also help secure recurring revenue streams, ultimately fostering greater customer satisfaction and business growth.

myBuro Pricing

The myBuro pricing is subscription-based, and its details are as follows:

  • Basic License - $139/month for 4 users
Get in touch with us to get a customized myBuro cost quote.

Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

myBuro Integrations

The software supports integration with multiple systems and platforms. However, no public information is available about these applications.

Book a free myBuro demo to learn more about its integration arrangements.

Who Is myBuro For?

myBuro is ideal for a wide range of industries and sectors, including:

  • Security system services
  • Industrial maintenance service
  • Software support
  • Computer and laptop repairing

Is myBuro Right For You?

myBuro is the right fit if your business is centered on post-sale equipment servicing and contract management. Its standout capability is the end-to-end tracking of the service lifecycle, from initial product installation to ongoing support and AMC renewals. For small and medium-sized enterprises (SMEs) looking to digitize their operations away from spreadsheets, it provides a structured, affordable solution. The platform also offers industry-compliant data security measures, ensuring users’ sensitive information remains safe.

Are you still not sure about myBuro and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.

myBuro Features

This module allows businesses to create a comprehensive digital record for every customer installation. It captures crucial details like product serial numbers, warranty information, and physical location. Admins can also create a foundational asset database for all future service interactions and support calls.

See How It Works

Automate the management of ‘Annual Maintenance Contracts’ by tracking renewal due dates directly from the dashboard. The system sends timely notifications to both customers and administrators, helping to secure recurring revenue streams and ensure continuous service for clients.

See How It Works

Gain full visibility into the service parts lifecycle with this feature. It meticulously tracks repairing materials from the moment they are received from a customer, sent to a service center, and returned. This process ensures complete transparency and accountability throughout the entire cycle.

See How It Works

Streamline your customer support with a centralized ticketing system. Clients can raise complaints through a dedicated portal, which are then assigned to field engineers. These engineers can update call status, log solutions, and track materials used via a geo-location-enabled Android app.

See How It Works

Pros And Cons of myBuro

Pros

  • Effective biometric device integration

  • Simplifies compliance report generation

  • Centralizes service lifecycle management

Cons

  • Lacks pre-built third-party integrations

  • No advanced sales and marketing tools

myBuro Reviews

Total 3 reviews

3.7

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

67%

3

Stars

33%

2

Stars

0%

1

Stars

0%

Share your experience

A

Anonymous

Small-Business, 11-50 employees

3.0
March 2024

Smooth Service and AMC Management

Pros

This solution makes service CRM and AMC renewals really simple. I appreciate how they handle installations across different systems right at your location, plus you get warranty details, serial numbers and helpful user manual videos. Creating reports and dashboards for various services and calls is a smooth process and the FLS feature works great for tracking employees.

Cons

Only works for a few services which is limiting for what I need.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

6

A

Anonymous

Small-Business, 11-50 employees

4.0
June 2023

Simple tool that works well

Pros

The interface looks fantastic and really stands out. I can customize fields and workflows without any trouble, everything adapts perfectly to what our business actually needs. Managing and tracking tasks has become so much easier which means I'm getting way more quality work done.

Cons

The mobile app is missing some features compared to the desktop version, so I have to switch to my computer for certain tasks. Customer support response times could be better and they're slow getting back to you when you need help resolving issues.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

9

A

Anonymous

Enterprise, 500+ employees

4.0
June 2023

Really enhanced Customer engagement

Pros

I appreciate how customizable this platform is, you can simply tailor it to fit your specific business needs. The ability to configure workflows and add custom fields makes it easy to adapt the system to match our unique service processes. This flexibility means it actually aligns with how we operate rather than forcing us to change our workflow. It's helped us run more efficiently and improve our customer engagement overall.

Cons

It took our team a while to get comfortable with checking everything and really understanding how to use all the features effectively. The implementation and ongoing costs can be pretty steep too which might be tough for smaller businesses or anyone working with a tight budget.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

Frequently Asked Questions

No, myBuro software does not offer an API.

Businesses across various industries, including software support, industrial maintenance services, computer and laptop repairing, and security system services, benefit from myBuro features.

The software offers a help desk, email, and phone support.

The platform offers a ‘Basic License’ plan which costs $139/month for up to four users. You can also request a personalized myBuro price quote now.

Yes, myBuro has a mobile application.

The platform is primarily available in English.

The software seamlessly integrates with several third-party applications. However, no such information is currently available.