Neoserra CRM

Neoserra CRM

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Overview

Neoserra helps economic development teams manage client services, training, and funding impact in one platform. It's not designed for typical sales pipelines; however, it fulfils the requirements of public programs and nonprofit missions. If you're focused on outcomes over revenue, Neoserra could be exactly what you need.

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Starting Price
Custom

Neoserra CRM Specifications

Contact Management

Customer Communication Tracking

Email Integration

Customer Segmentation

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What Is Neoserra CRM? 

Neoserra is a specialized customer relationship management (CRM) developed by OutreachSystems for economic development and government-funded business support programs. It serves organizations that need to measure impact, streamline program management, and deliver targeted support to small businesses, entrepreneurs, and underserved communities.

Unlike traditional sales-focused CRMs, it is designed to track counseling, training, funding, and outcome metrics essential for public reporting. The platform includes compliance-ready tools, integration with a public-facing portal, and advanced filtering features.

Neoserra CRM Pricing 

Neoserra charges annually based on the number of users logged in at the same time. Contact us to get a personalized Neoserra CRM pricing quote for your business today!

Neoserra CRM Integrations 

The vendor has not provided any information about third-party integrations. Book a Neoserra CRM demo to learn more about its integration arrangements.

Who Is Neoserra CRM For? 

Neoserra CRM is suitable for businesses in the following industries and sectors:

  • Economic development
  • Public sector
  • Nonprofit

Is Neoserra CRM Right For You? 

If you’re looking for a full-fledged CRM to manage training programs or track economic impact, Neoserra CRM is the right choice. It’s ideal for teams working in public sector initiatives or nonprofit environments where compliance, performance metrics, and targeted outreach matter.

Still doubtful if Neoserra CRM is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Neoserra CRM Features

Program managers can use this tool to visually track organizational performance against strategic goals. It displays progress through intuitive, percentage-based bar charts, enabling quick assessments of service impact and operational alignment.

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This feature allows businesses to stay connected with clients by gathering valuable feedback directly through integrated survey tools. With this capability, organizations can easily create and distribute surveys, track responses, and gain insights into client needs and satisfaction.

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This tool helps business advisors deliver relevant government contracting opportunities to clients. It also enables businesses to receive automated bid alerts filtered by industry, region, or agency—enhancing their chances of securing public sector contracts.

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The automation feature streamlines reporting by generating scheduled reports, ensuring teams always have up-to-date insights without manual effort. By automating data collection and delivery, businesses can make informed decisions faster, reduce errors, and stay focused on strategic priorities while maintaining consistent visibility into performance metrics.

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Pros And Cons of Neoserra CRM

Pros

  • Tracks detailed economic impact metrics like capital, jobs, etc.

  • Integrates with client self-service portal

  • Supports advanced client and activity filtering

Cons

  • Not designed for traditional sales or lead tracking workflows

  • Limited to public and nonprofit economic development use cases

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Frequently Asked Questions

The Neoserra price follows an annual, concurrent user model. Contact us to get a tailored Neoserra CRM cost estimate.

No, it does not have a mobile app.

Yes, it offers an API.

Integration details are not provided by the vendor

Neoserra CRM software supports the English language.

It offers support through email, phone, and a ticketing system.

Typical users who benefit from Neoserra CRM features include businesses in non-profit, economic development, and public sector industries.