ParishSOFT
Last Updated
Key Takeaways
Generated from the text of customer reviews
ParishSOFT is church management software for Catholic parishes and dioceses. Parish office staff at religious institutions and non-profit organizations use it most. Staff reports that posting contributions takes much less time now. Reviewers are less positive about the standard reports, which are hard to read. ParishSOFT’s latest update includes "Version 5.0.79," which prevents the risk of a conflicting or duplicate invitation.
Our Verdict
ParishSOFT suits Catholic parishes and dioceses that keep member records, donations, and volunteer schedules in one system. Offices with small teams gain the most from it, because they handle registrations and post contributions themselves. Reviewers from these offices also score value for money highly. We recommend ParishSOFT to small parish teams that want registrations, contributions, and schedules in one system.
Overall Rating
Based on 25 users reviews
3.9
Rating Distribution
Positive
72%
Neutral
16%
Negative
12%
Starting Price
$19
per month
ParishSOFT Specifications
- Contact Management
- Customer Communication Tracking
- Customer Segmentation
- Customer Feedback and Surveys
What Is ParishSOFT?
ParishSOFT is a web-based church management platform for Catholic parishes, dioceses, and schools. Parish staff can record every family, individual, and sacramental detail in its family directory. Parishioners can open the ‘my parish’ portal and update their own contact information. Inside the portal, they can also enroll in faith formation classes and check their giving history.
Staff can track the same contributions in the offering module and manage pledge campaigns there. Parishioners who serve as volunteers can enter their availability and ministry preferences in the ministry scheduler. Staff can then build custom reports in Intelligent Query, which has families, offerings, pledges, and ministry records. Diocesan staff can see the same family and sacrament records for every parish in the census as well.
What Is ParishSOFT Best For?
ParishSOFT is best for its "My Parish" portal, which forms part of the family suite and works as a secure parishioner portal. Parishioners use the portal to enroll in faith formation classes, sign up for ministries, and browse the parish directory. Families can track their giving history and open statements in the portal at any time. Staff receive the registrations and updates parishioners submit, then approve each change before it goes live. It results in accurate parish records and less paperwork for the office.
How Much Does ParishSOFT Cost?
The ParishSOFT pricing typically starts at around $19/month. In addition to the base subscription costs, organizations should typically account for the following approximate additional expenses:
- Implementation And Onboarding: Approximately $1,000–$4,000, depending on parish size and modules used
- Data Conversion And Migration: About $800–$2,500, based on data volume and conversion needs
- Training And Consulting: Close to $500–$3,200, depending on training hours and service scope
- Custom Configuration And Services: Around $500–$2,000, based on setup and customization needs
- Data Cleanup And Custom Data Services: Approximately $500–$2,000, depending on the amount of data requiring preparation
Disclaimer: The pricing is subject to change.
ParishSOFT Integrations
ParishSOFT connects with the following third-party applications that support screening and payment tasks:
- Protect My Ministry
- AvidPay
How Does ParishSOFT Work?
Here is how parish staff can access the platform and work through its main functions:
- Log in to the secure online portal, which opens on any internet-connected device
- Create a record for each family and each individual member in the directory
- Record every sacrament in the member profile and print certificates from built-in templates
- Set up religious education classes, then mark and report attendance for students and catechists
- Add ministries, roles, and custom groups, then build volunteer schedules for any date range
- Post contributions against family records and track pledge campaigns for the parish
- Send texts, emails, and surveys to selected parishioners from one communication screen
- Build custom reports with the query tool, then export the results to Word or Excel
Who Is ParishSOFT For?
ParishSOFT serves catholic organizations that keep member records and manage giving, including the following:
- Catholic parishes
- Catholic dioceses
- Catholic schools
- Ministry organizations
ParishSOFT Use Cases
Based on our evaluation of ParishSOFT features and user reviews, we have determined common areas for its uses:
Catholic Parishes Handling Weekly Collections And Member Records
Parish offices enter every weekly collection by hand and match each gift to the right family. ParishSOFT records that income against the family directory, so staff avoid entering the same donor twice. To check one of those entries later, staff use dashboard-level search without leaving the current screen. From the same entries, the offering module produces the statements that parishes send to parishioners at year-end. Reviewers report that posting contributions now takes about an hour instead of a full day.
Catholic Dioceses Overseeing Records Across Many Parishes
Diocesan offices hold data for hundreds of parishes and lose track of families who move between them. ParishSOFT census keeps a record of every family, sacrament, parish, and ministry across the diocese. Alongside those records, census stores staff positions and administrative functions for the same parishes. Diocesan staff uses intelligent queries to build reports on this data, and the tool requires no database training. User feedback notes that a family's records move with them when the family joins another parish in the diocese.
Catholic Schools Collecting Tuition And Running Faith Formation
Catholic schools invoice families for tuition while running religious education programs for the same students. ParishSOFT tuition creates those invoices, tracks payments, and reports on outstanding balances and fund activity. Each school sets its own funds, templates, and invoice items to match the fee structure it already uses. For the religious education side, faith formation holds class schedules, attendance statistics, and catechist lists. Families can view their balances and pay online themselves, so the school office answers fewer follow-up calls.
Parish Volunteer Ministries Filling Roles For Services And Events
Parish ministries recruit volunteers for every mass, festival, and parish event throughout the year. ParishSOFT ministry scheduler holds each volunteer's availability, contact details, and ministry preferences in one place. Volunteers set those preferences themselves, including which role they would rather serve first. Working from that information, staff build schedules for any date range and update several volunteers at once. Users mention that parishioners sign up online, so ministries recruit without extra office work.
Is ParishSOFT Right For You?
ParishSOFT is a practical choice for organizations that want to manage family records, sacraments, giving, volunteers, and parishioner communication from one system. Its modules share the same records, so contributions post against the family directory, and custom reports pull from families, members, sacraments, offerings, pledges, and ministries without a second data entry. The Diocese of Winona-Rochester, the Cathedral of St. Peter, and Sacred Heart of Jesus Parish all run this combined setup.
Organizations coming from another program reach that setup through its consulting, data, and implementation services, which is backed afterward by a live support center and an online resource library. Once the records are in place, families submit their own registrations and detail changes electronically, and staff approves each one before it goes live, which keeps the directory accurate without office re-typing. Those same records stay inside a diocesan-compliant system with permission controls and automated backups, which is relevant for offices where volunteers enter contributions and edit records.
Still unsure whether ParishSOFT software is the right fit? Call us at (661) 384-7070 for further guidance regarding its functionality.
ParishSOFT Features
Family Directory
Parish staff record every family, individual, and sacramental detail in the family directory. The directory keeps each parishioner's sacramental record for life, and built-in templates let staff create certificates and notification letters from it. Staff also have tools to search, filter, and export the same records, or generate reports from them. Parishes in the same diocese share those records when a family moves to another parish.
ParishCast
Parish staff can text, email, and schedule messages in one ParishCast interface. Within that interface, they have the option to send a short update to a small group or an announcement to every parishioner. For parishioners who miss those messages, ParishCast includes voice messaging and social media integration. Longer communications follow the same route, so staff schedule a weekly newsletter, email volunteer reminders, and run surveys there.
Offering
The offering module gives staff a way to track contributions and manage pledge campaigns. It records income against the family directory, so staff avoid entering the same donor twice. To reach one of those donor records, funds, or contributions, staff use dashboard-level search without leaving the current screen. From the contributions they find, the module produces quick reports, thank-you letters, and statements, which parishioners can open themselves in electronic form.
Ministry Scheduler
Ministry scheduler allows parishes to organize volunteers for liturgical services, ministries, and events. Volunteers enter their own availability, contact details, and ministry preferences, and staff record which role a parishioner prefers first. Working from those preferences, staff set up custom groups, ministries, roles, and events, then filter the volunteer lists by individual or group. From these lists, they build schedules for any date range and update several volunteers at once.
Intelligent Query
Intelligent query lets parish and diocesan staff build custom reports without database training. Staff combine and compare data across multiple fields, then save a query and share it with other teams. Each saved query opens existing records of families, members, sacraments, offerings, pledges, and ministries. Once the results appear, staff export them to Word and Excel, or view them as graphical trends.
Pros And Cons of ParishSOFT
Pros
Helps users post contributions compared with their old method
Generates year-end giving statements to send to parishioners
Provides a family management suite for handling daily parish work
Enables diocesan staff to check if a family is registered with another parish
Makes it easier to manage and update older family details through MyChurch
Cons
Reviewers find the standard reports complete but hard to read
Some users dislike losing their session after a short pause in work
Administrators may struggle to correct a contribution entry after they post it
ParishSOFT Reviews
Total 25 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars44%
4
Stars28%
3
Stars12%
2
Stars4%
1
Stars12%
Share your experience
Religious Institutions, 11-50 employees
More than a year
“poor support and broken tax statements”
Pros
At its best the software does a good job but recently it hasn't been functioning properly.
Cons
Support has basically been absent. I've had tickets sitting for weeks without any reply. I'm trying to prepare tax statements but the software isn't bringing over all donation records which means I have to enter them by hand.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
1
Functionality
3
Religious Institutions, 1-10 employees
Less than 6 months
“Delayed rollout and ignored requests”
Pros
The demo left a good impression. Being cloud based and having strong search capabilities were definite positives.
Cons
We signed a contract at the beginning of June 2024 for data conversion and access to the software and now it's October 2024 and I'm still waiting for the data conversion to be completed. The project manager assigned to us goes weeks without returning calls or emails and I keep having to follow up again and again just to find out whether we can move to the next step. After waiting for weeks my most recent message was answered with "I'm going on vacation but you'll get my full attention once I get back." On top of that my requests to cancel the contract and receive a refund have also been ignored.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Non-Profit Organization Management, 1-10 employees
More than a year
“missing features”
Pros
During the first three years I used this software it worked quite well. It includes most of the tools and functions a parish would need.
Cons
Customer support has been disappointing. It usually takes at least 15 minutes on the phone to reach someone and when you do they often do not know the program well. It is also missing important features that were available six years ago. Also the assistant chat just directs you to articles to read instead of providing real help.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
5
Frequently Asked Questions
Which languages does ParishSOFT support?
The platform currently supports the English language.
Does ParishSOFT have a mobile app?
Yes, ParishSOFT offers a mobile app.
What types of pricing plans does ParishSOFT offer?
ParishSOFT pricing typically starts at $19/month. Request a custom ParishSOFT cost estimate based on parish size and module list.
Does ParishSOFT offer an API?
Yes, ParishSOFT offers an API.
What apps does ParishSOFT integrate with?
The platform integrates with third-party applications, including Protect My Ministry for background screening and AvidPay for accounts payable payments.
Who are the typical users of ParishSOFT?
ParishSOFT is used by organizations such as Catholic parishes, Catholic dioceses, Catholic schools, and ministry organizations.
What level of support does ParishSOFT offer?
The vendor offers support through phone, email, support tickets, a knowledge base, and webinars.


