Last Updated
Overview
RSoft CRM captures leads automatically with AI-powered WhatsApp, IVR, and chatbot integration for rapid follow-up and multi-channel communication. While the software’s Initial workflows setup is complex, it offers real-time analytics with customizable reports, enhancing business growth.
Overall Rating
Based on 1 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
RSoft CRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is RSoft CRM?
RSoft CRM software automates presales, sales, and after-sales workflows with lead capture, task assignment, and follow-up automation using AI. It captures leads across platforms including WhatsApp, IVR, chatbot, email, and portal integrations. The platform manages quotes, invoices, ticketing, projects, and attendance via mobile and web. It also provides real-time performance dashboards, geolocation logging, and customizable workflows, allowing businesses to achieve long-term growth.
RSoft CRM Pricing
RSoft CRM pricing varies according to the following plans:
- Basic Plan: $18/user/month
- Enterprise Plan: $15/user/month
- Customized Plan: $30/user/month
Disclaimer: The pricing is subject to change.
RSoft CRM Integrations
RSoft CRM integrates with the following:
- Google Ads
- IndiaMart
- Just Dial
- Sulekha
- 99Acres
Who Is RSoft CRM For?
RSoft CRM is suitable for the following sectors:
- Real estate
- Education
- Healthcare
- Automobile
- Banking and finance
- Logistics
- Manufacturing
Is RSoft CRM Right For You?
RSoft CRM software is suitable for businesses aiming to streamline lead capture through web portals, WhatsApp, and IVR with AI-led automation. It offers unified management of sales, tickets, quotes, projects, and support within real-time dashboards. The platform also enables mobile field teams with attendance, GPS, and task tracking across iOS and Android.
Still not sure if RSoft CRM is right for you? Contact our customer helpline at (661) 384-7070 for further guidance.
RSoft CRM Features
Lead Management
RSoft CRM captures leads from websites, WhatsApp, IVR, chatbot, and portals in real time. It automatically assigns leads via round-robin and triggers welcome messages within minutes. The platform also rates and prioritizes leads using intelligent scoring to streamline follow-up workflows.
Sales Management
The software tracks deals through the pipeline with visual sales dashboards and forecasting tools. It automates task creation, reminders, and alerts based on lead and deal behaviours. It also generates customizable analytics and reports for performance insights and pipeline health.
Tickets Management
The platform consolidates customer queries from email, phone, WhatsApp, chat, and social media into one ticketing system. It automates ticket assignment, escalations, and SLA tracking to improve resolution times.
Marketing Automation
The system schedules personalized campaigns via email, SMS, WhatsApp, and social media with drag-and-drop workflows. It segments audiences, scores leads, and nurtures them across multichannel touchpoints with behavioural triggers.
Pros And Cons of RSoft CRM
Pros
Unified telephony with call logging and analytics
Offers native mobile apps with GPS and attendance
Provides web portal integrations
Customizable reports, campaigns, and workflows
Cons
Initial workflows setup is complex
One-time setup fee adds upfront cost
Advanced features are slightly complex
RSoft CRM Reviews
Total 1 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Social Media, Advertising, Marketing, 1-10 employees
“Effective CRM”
Pros
I find this CRM solution incredibly valuable for managing client relationships and driving sales growth. It comes loaded with beneficial features like lead tracking, automated follow-ups and efficient inventory management that really make a difference. The interface is simple and easy to navigate, plus the excellent customer support team helps resolve any issues quickly when they come up.
Cons
I honestly can't think of any real downsides, everything works smoothly for me and I haven't run into any issues worth mentioning.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does RSoft CRM offers an API?
Yes, RSoft CRM does not offer an API.
What level of support does RSoft CRM offer?
RSoft CRM offers support through blogs, videos, testimonials, FAQs, and contact.
Who are the typical users of RSoft CRM?
The typical users of RSoft CRM include sectors like real estate, education, healthcare, automobile, banking and finance, logistics, and manufacturing.
What types of pricing plans does RSoft CRM offer?
The vendor offers different pricing plans. It offers a Basic Plan at $18/user/month, an Enterprise Plan at $15/user/month, and a Customized Plan at $30/user/month. Get a customized RSoft CRM cost breakdown for your business today.
What other apps does RSoft CRM integrates with?
RSoft CRM integrates with Facebook, LinkedIn, Google Ads, IndiaMart, Just Dial, Sulekha, and 99Acres.
Does RSoft CRM has a mobile app?
Yes, RSoft CRM does offer a mobile app on Android, iOS, and Weblite.
What language does RSoft CRM support?
RSoft CRM supports English language only.