Score CRM provides a fully hosted customer relationship management platform to support sports and entertainment organizations by aligning sales and ticketing systems. While customer support can use some improvements, its extensive, purpose-built features for managing renewals, fan loyalty, and sponsorships offer significant value.
Score CRM Specifications
Contact Management
Contract Management
Opportunity Management
Sales Forecasting
What Is Score CRM?
Score CRM is a specialized CRM software which is designed to meet the unique needs of sports and entertainment organizations. The software provides a unified platform that brings together the sales office and the box office by connecting specific ticketing systems. Score CRM features eliminate data silos and help teams be more productive. Key benefits are delivered through purpose-built tools like renewal tracking to secure recurring revenue and Up-Sell Analysis to identify new sales opportunities based on fan behavior.
Score CRM Pricing
Score CRM cost breakdown varies depending on the unique needs of your business.
Score CRM Integrations
Who Is Score CRM For?
Score CRM software is ideal for a wide range of sectors, including:
- Professional sports teams
- College athletics departments
- Arenas and stadiums
- Concert venues
- Theaters and performing arts centers
Is Score CRM Right For You?
Score CRM is designed for organizations that struggle with disconnected sales and ticketing data. The standout quality of the software is its deep, intelligent integration with ticketing systems, which creates a single view of the audience that is difficult to achieve with general-purpose CRMs. Score CRM software is an ideal choice for managing complex renewals, track fan loyalty, and maximize revenue.
Still unsure about Score CRM? Connect with our customer support staff at (661) 384-7070 for further guidance.
Score CRM Features
This feature allows management of sponsorship and suite agreements from a single location. It supports tracking multiple contracts, line items, and payment schedules within each account. The inclusion of electronic signature tools helps make the agreement process more efficient.
The system uses fan data to identify new sales opportunities. It evaluates factors such as ticket type, number of games attended, and total spending to assist with focused outreach and campaign planning.
All available sponsorship assets are maintained in a centralized catalog. Each item includes images and descriptions, which helps the sales team present accurate information when working with potential clients.
Attendance data for season ticket holders is recorded to provide insight into engagement levels. The system can identify accounts that are not using their tickets regularly, which may help inform retention strategies.
This feature assists in managing upcoming renewals by providing visibility into important dates, assigning tasks to team members, and recording progress. It is intended to support consistent handling of repeat business.