Score CRM

Score CRM

1 Review(s)

Overview

Score CRM provides a fully hosted customer relationship management platform to support sports and entertainment organizations by aligning sales and ticketing systems. While customer support can use some improvements, its extensive, purpose-built features for managing renewals, fan loyalty, and sponsorships offer significant value.

Overall Rating

Based on 1 users reviews

3

Rating Distribution

Positive

0%

Neutral

100%

Negative

0%

Starting Price
Custom

Score CRM Specifications

Contact Management

Contract Management

Opportunity Management

Sales Forecasting

View All Specifications

What Is Score CRM?

Score CRM is a specialized CRM software which is designed to meet the unique needs of sports and entertainment organizations. The software provides a unified platform that brings together the sales office and the box office by connecting specific ticketing systems. Score CRM features eliminate data silos and help teams be more productive. Key benefits are delivered through purpose-built tools like renewal tracking to secure recurring revenue and Up-Sell Analysis to identify new sales opportunities based on fan behavior.

Score CRM Pricing

Score CRM cost breakdown varies depending on the unique needs of your business.

Request a personalized Score CRM pricing quote for your business today!

Score CRM Integrations

Score CRM integration details are not mentioned on the official website. Watch the Score CRM demo to learn more about its integration arrangements.

Who Is Score CRM For?

Score CRM software is ideal for a wide range of sectors, including:

  • Professional sports teams
  • College athletics departments
  • Arenas and stadiums
  • Concert venues
  • Theaters and performing arts centers

Is Score CRM Right For You?

Score CRM is designed for organizations that struggle with disconnected sales and ticketing data. The standout quality of the software is its deep, intelligent integration with ticketing systems, which creates a single view of the audience that is difficult to achieve with general-purpose CRMs. Score CRM software is an ideal choice for managing complex renewals, track fan loyalty, and maximize revenue.

Still unsure about Score CRM? Connect with our customer support staff at (661) 384-7070 for further guidance.

Score CRM Features

This feature allows management of sponsorship and suite agreements from a single location. It supports tracking multiple contracts, line items, and payment schedules within each account. The inclusion of electronic signature tools helps make the agreement process more efficient.

See How It Works

The system uses fan data to identify new sales opportunities. It evaluates factors such as ticket type, number of games attended, and total spending to assist with focused outreach and campaign planning.

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All available sponsorship assets are maintained in a centralized catalog. Each item includes images and descriptions, which helps the sales team present accurate information when working with potential clients.

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Attendance data for season ticket holders is recorded to provide insight into engagement levels. The system can identify accounts that are not using their tickets regularly, which may help inform retention strategies.

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This feature assists in managing upcoming renewals by providing visibility into important dates, assigning tasks to team members, and recording progress. It is intended to support consistent handling of repeat business.

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Pros And Cons of Score CRM

Pros

  • Specialized for the sports and entertainment industry

  • Deep integration with ticketing systems unifies data

  • Allows auto-generation of contracts with e-signature

  • Provides flexible reporting and call list customization

Cons

  • Communication between support and product teams could be improved

  • Some adjustments may take time to be implemented

  • Initial data imports might include non-essential records

Score CRM Reviews

Total 1 reviews

3

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

0%

3

Stars

100%

2

Stars

0%

1

Stars

0%

Share your experience

MB

Melissa B.

Sports, employees

More than a year

3.0
March 2020

CRM designed for sports teams

Pros

Its really easy to use and the good thing is its designed specifically for sports teams. Its also very affordable. Setting it up and getting everything going was so simple.

Cons

Customer support is a bit of a letdown. Whenever I need them to make changes they take a lot of time and Im constantly chasing them. There also seems to be a gap between the technical support team and the actual product as they dont seem to understand how customers are actually using the platform so they have no idea how to respond to questions and are clueless.

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

6

Functionality

6

Frequently Asked Questions

The vendor documentation does not mention the availability of an API.

The platform currently supports English.

Score CRM pricing plans have not been listed publicly on the website. Users can reach out for a customized quote based on their business needs.

The official website does not provide specific information about integrations for Score CRM.

The typical users of Score CRM include professional sports teams, college athletics departments, arenas and stadiums, concert venues, and theaters or performing arts centers.

The platform provides support through email and phone.