Selcomm

Selcomm

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Overview

Selcomm equips telecom and utility providers with powerful billing and customer management tools. Though some users report limited account management, it effectively automates routine tasks. Its flexible platform handles high-volume operations, streamlines complex workflows, improves efficiency, and ensures seamless user experiences, making it a reliable solution for growing service-based businesses.

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Starting Price
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Selcomm Specifications

Contact Management

Sales Forecasting

Customer Service/Support

Mobile CRM

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What Is Selcomm?

It is a powerful telecom and utility billing solution designed to handle large-scale service operations. Selcomm features include automated service provisioning and a centralized customer management hub, helping businesses streamline operations and reduce manual work. Selcomm software suits growing enterprises that need precise billing and dynamic workflow automation, solving key challenges related to service activation delays and fragmented data. Whether scaling operations or improving revenue tracking, Selcomm software keeps businesses agile, compliant, and in control.

Selcomm Pricing

Selcomm pricing information is not available on its official website, and it offers a flexible, customized pricing model tailored to each business’s needs.

Explore the Selcomm cost estimate in detail and get a personalized quote according to your requirements.

Selcomm Integrations

The software’s integration information is not available on its official website. Take a look at the Selcomm demo to get details on its integrations.

Who Is Selcomm For?

Selcomm is designed for businesses in the Telecommunications industry seeking a reliable CRM, BSS, and billing solution. It suits organizations of various sizes, offering flexibility through modular licensing, full cloud outsourcing, or hybrid deployment models.

Is Selcomm Right For You?

If you are in the telecommunications industry and need a robust, scalable billing and BSS solution, Selcomm could be the perfect fit. With flexible deployment options, industry-specific CRM and provisioning features, and support for all service types, it’s built to grow with your business. Selcomm software stands out as a cost-effective, enterprise-grade platform tailored for telecom providers ready to scale.

Need help deciding if Selcomm is the best option? Contact our friendly support staff at (661) 384-7070 for guidance.

Selcomm Features

Designed specifically for service providers, Selcomm helps resolve customer requests efficiently. It improves loyalty and satisfaction by offering timely support that is tailored to industry needs, far beyond what generic CRM platforms typically provide.

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With a centralized view of customer accounts, Selcomm allows agents to respond swiftly. Access to real-time financials, service history, and communications equips teams to deliver accurate, helpful service while improving response times.

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By covering every stage of the service lifecycle, Selcomm simplifies operations for providers. Its guided processes minimize errors and offer reliable tools for contract updates, disconnections, plan changes, and more across multiple service types.

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Built around a dynamic event engine, Selcomm defines workflows as structured lifecycles. Each business process is streamlined from account setup to carrier activation, ensuring accuracy, traceability, and alignment with operational rules.

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Through user-friendly portals, Selcomm enables customers to handle tasks independently. From viewing bills to updating service plans, users can access and manage accounts anytime, improving satisfaction while easing the burden on support teams.

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Pros And Cons of Selcomm

Pros

  • Offers comprehensive features across CRM functions

  • Tailored reports and dashboards

  • Efficient automation of routine tasks

Cons

  • Customization options are somewhat limited

  • Minimal user-permission controls

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Frequently Asked Questions

Yes, Selcomm offers an API.

Selcomm supports only the English language.

Selcomm price is customizable according to the business needs. Contact us for pricing details.

Selcomm integration details are not available on its official website.

No, Selcomm does not have a mobile app.

Typical users of Selcomm are telecommunications providers of all sizes, ranging from startups to established operators.

Selcomm offers phone, email, online form, and FAQ support.