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Overview
ShareCRM helps professional services and logistics firms achieve operational transparency by connecting siloed data across sales and partner management modules. Even though complex logic requires deeper technical knowledge, the platform excels at reducing quote turnaround times and increasing win rates. Large-scale organizations benefit most from its mobile-first connectivity.
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Starting Price
$40
per user per month
ShareCRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is ShareCRM?
ShareCRM is an AI-powered platform that unifies the customer lifecycle through a mobile-first connected CRM approach. It offers high-growth and enterprise-level businesses a centralized hub for managing sales, marketing, and service operations. By utilizing its advanced AI agents, organizations can automate routine data entry and lead scoring to improve team productivity. Additionally, its low-code architecture enables rapid workflow customization, allowing businesses to scale efficiently while maintaining complete visibility across all departments.
What Is ShareCRM Best Known For?
ShareCRM is best known for its high-productivity PaaS architecture, allowing enterprise administrators to build custom business logic and UI layouts without coding. It is suitable for organizations with unique, non-standard workflows, enabling teams to digitize niche operational processes while achieving significant reductions in total cost of ownership.
How Much Does ShareCRM Cost?
ShareCRM pricing starts at $40/user/month for its Professional plan. It also offers two additional plans as well, including:
- Enterprise - $80/user/month
- Build Your Own – Custom pricing
This price range is intended for general budgeting purposes, as actual costs may vary based on the number of users, selected modules, and overall implementation scope. In addition to the subscription fee, businesses adopting ShareCRM may incur extra costs for customization and setup. Custom PaaS development typically ranges from $5 to $30/month, advanced marketing and sales modules from $15 to $60/month, and professional implementation and training from $500 to $2,000 as a one-time cost.
Disclaimer: The pricing is subject to change.
ShareCRM Integrations
The software supports integration with multiple systems and platforms, such as:
- SAP
- Kingdee
- Yonyou HCM
- WeCom
- DingTalk
How Does ShareCRM Work?
Here is how users can typically get started with ShareCRM:
- Log in to the platform and configure basic settings such as user roles and access permissions
- Add or import customer data, including leads, contacts, and account details into the system
- Manage sales processes by organizing leads and tracking opportunities through the pipeline
- Set up automated workflows to handle routine tasks, alerts, and internal processes
- Collaborate with team members by assigning tasks and sharing updates within the platform
- Monitor performance using dashboards and reports to gain insights into business activities
Who Is ShareCRM For?
ShareCRM software serves a wide range of industries and sectors, including:
- Healthcare
- Manufacturing
- New energy
- Fast moving consumer goods
- Logistics
- Education
ShareCRM Use Cases
Based on our analysis of user feedback and ShareCRM's capabilities, we have identified key scenarios where this software is a good fit for organizations seeking digital transformation:
Manufacturing Enterprises Managing Unified Customer And Sales Operations
Manufacturing organizations that operate across direct and distributor sales channels often look for a more connected way to manage customer and sales data. ShareCRM is a strong fit in this scenario, as it supports better coordination across sales outlets and helps teams maintain consistency in how customer interactions and operations are handled.
Consumer Goods Companies Managing Multi Outlet Customer Engagement
Consumer goods companies with distributed sales outlets often require a structured approach to managing promotions and customer engagement. ShareCRM fits well for these organizations by supporting coordinated field activities and helping teams maintain consistency across regions, thereby improving the overall execution of sales initiatives.
Banking Institutions Prioritizing Stability And High Performance CRM Systems
Banks and financial institutions typically require systems that can support large volumes of customer interactions with consistent performance. ShareCRM is well-suited to such environments, as it aligns with the need for stable operations and helps teams manage customer relationships in a structured and reliable manner.
IT Services Firms Streamlining Sales And Promotion Activities
IT services firms managing sales and promotional efforts across teams often benefit from having a more structured approach to customer engagement. ShareCRM is a good fit here, as it helps teams stay aligned, improves visibility into activities, and supports more consistent execution of sales and promotional workflows.
Enterprises Enhancing AI-Driven Sales Visibility And Operational Efficiency
Organizations aiming to improve visibility into sales performance and customer behavior often seek systems that support more informed decision-making. ShareCRM fits this use case by enabling better operational insight and helping teams work more efficiently across sales and service processes.
Is ShareCRM Right For You?
If you are looking for a robust CRM that connects sales and after-sales service, ShareCRM can be a strong fit. It helps eliminate data silos by synchronizing the entire customer journey, improving visibility and operational efficiency across teams while supporting scalable business growth and secure workflows.
Trusted by numerous enterprises, including Juding Medical, Dymind, and LargeV, ShareCRM is recognized as a leading Salesforce alternative in the APAC region. It follows strong compliance standards including ISO 27001 and SOC 2 to ensure data protection and regulatory alignment. With enterprise-grade security and proven scalability, it is well suited for organizations managing complex, high-volume customer operations.
Still not sure if ShareCRM is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision regarding ShareCRM features and more.
ShareCRM Features
Multiple-Channel Service Ticketing
This feature enables ShareCRM to collect customer inquiries and service requests from multiple sources, such as websites, call centers, social apps, and mobile scanning. It centralizes all service tickets into one system, helping organizations streamline support operations and ensure consistent response handling across all customer communication channels.
AI Lead Scoring
ShareCRM evaluates and prioritizes leads using AI-based on BANT criteria, including Budget, Authority, Need, and Timing. This feature helps sales teams identify high-potential prospects more efficiently, reduce manual qualification effort, and focus on opportunities with stronger conversion likelihood for improved sales productivity.
Service Order Assignment
The software allows organizations to assign and schedule service orders using centralized tools such as Gantt charts and map views. It supports both manual and automated assignments of field workers, helping businesses optimize resource allocation, improve response coordination, and manage service operations more efficiently.
Marketing Qualified Leads
ShareCRM automatically identifies and manages marketing-qualified leads by assigning them to appropriate teams based on predefined rules and business requirements. This feature helps ensure better lead distribution, reduces missed opportunities, and improves the efficiency of converting early-stage prospects into active sales engagements.
AI Risk Analysis
This feature analyzes customer and opportunity-related data to assess potential risks using judicial and investment activity insights. It helps sales teams identify warning signals early, improve decision-making accuracy, and reduce exposure to high-risk deals by providing data-driven risk evaluation during the sales process.
Pros And Cons of ShareCRM
Pros
Unified data across the customer journey
Automates processes for better operational efficiency
Significant annual performance growth through customization
Cons
AI scenarios require continuous business optimization
Base-layer issues sometimes delay product iteration
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Frequently Asked Questions
Does ShareCRM offer an API?
Yes, ShareCRM offers an API.
What other apps does ShareCRM integrate with?
The software integrates with systems like SAP, Kingdee, Yonyou, WeCom, and DingTalk.
Does ShareCRM have a mobile app?
Yes, ShareCRM offers a mobile app for Android and iOS devices.
What language does ShareCRM support?
ShareCRM is available in English and Chinese.
Who are the typical users of ShareCRM?
Typical users include organizations in healthcare, manufacturing, new energy, fast moving consumer goods, logistics, and education looking to leverage ShareCRM features.
What types of pricing plans does ShareCRM offer?
ShareCRM offers Professional ($40/user/month), Enterprise ($80/user/month), and custom Build Your Own plans. Request a custom ShareCRM price quotation.
What level of support does ShareCRM offer?
ShareCRM provides support via a help center, blog, and contact form.