Last Updated
Overview
Stames is a business communication and sales tracking platform that unifies all customer messages into one powerful inbox. While it lacks advanced automation and reporting depth compared to some competitors, its robust tools help businesses track every customer interaction from start to finish, ensuring no sales opportunities are missed.
Overall Rating
Based on 2 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Stames Specifications
- Customer Communication Tracking
- Customer Service/Support
- Social Media Integration
- Analytics and Reporting
What Is Stames?
Stames is a unified inbox software that helps businesses manage customer communication and sales data across multiple channels. It captures every message from platforms like WhatsApp, Email, Instagram, and Facebook, turning each into a trackable sales opportunity. With a centralized dashboard and real-time message capture, it allows teams to efficiently monitor, assign, and resolve customer inquiries. Stames is well-suited for businesses handling multichannel communication and aiming to streamline their sales process.
Stames Pricing
Stames offers three pricing plans based on user count and required features:
- Entry Plan: $49/block of 5 users/month
- Combo Plan: $69/block of 5 users/month
- Enterprise Plan: $99/block of 5 users/month
Disclaimer: The pricing is subject to change.
Stames Integrations
The software supports integration with multiple systems and platforms, such as:
- Facebook messenger
- Instagram messages
- Paystack
- Twilio SMS
Who Is Stames For?
Stames software is ideal for professionals across a wide range of industries, including:
- Banking and financial services
- Education and e‑learning
- Healthcare
- Hospitality and travel
- Insurance
- Logistics and transport
- Food and beverage
- Government and public services
- Technology and software
- E‑commerce and retail
Is Stames Right For You?
Stames is the right fit if you are struggling with a fragmented communication system and losing sales due to missed messages. Its standout feature is the unified inbox, which consolidates interactions from all channels into a single dashboard. This allows for better team collaboration, enhanced tracking customer interactions, and real-time sales data.
Still doubtful if Stames software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Stames Features
Tracking Response Time
This feature helps businesses log and monitor every customer interaction in real time, allowing managers to assess how quickly and effectively their teams respond. It promotes service accountability, reduces delays, and ensures timely customer follow-ups across all communication channels.
Team Delegation
This feature empowers team leads to assign incoming tickets or messages to the most suitable team member. It streamlines internal workflows, prevents duplicated efforts, and ensures every inquiry is resolved by the right person at the right time.
Customer Feedback Collection
This feature enables organizations to gather structured feedback from customers after support interactions. It helps evaluate satisfaction levels, measure agent performance, and uncover trends for improving service quality and customer experience.
Unified Inbox
This feature consolidates customer communications from platforms like WhatsApp, Email, Instagram, Facebook, and web forms into one shared inbox. Teams can view, manage, and respond to all messages in one place, eliminating fragmented communication and lost inquiries.
Ticketing System
This feature automatically turns each incoming message into a trackable support ticket. It supports ticket status updates, agent assignments, and activity logs, ensuring clear visibility into each customer's case from creation to resolution.
Multi‑Workspace And Analytics
This feature allows businesses to manage multiple independent workspaces, such as branches, departments, or clients, under a single Stames account. Built-in analytics dashboards provide real-time insights into team activity, ticket volumes, and resolution performance to improve decision-making and service delivery.
Pros And Cons of Stames
Pros
Unifies all communication channels into a single inbox
Helps prevent missed sales opportunities by tracking every interaction
Provides robust analytics and performance dashboards
Cons
Some functionality still needs further refinement and growth
Onboarding lacks visual tutorials, causing usability learning curve
Stames Reviews
Total 2 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Oil & Energy, N/A employees
Less than a year
“Brilliant task management software”
Pros
When COVID-19 hit, we were on the hunt for software to handle task assignments and internal management. We needed something that could help us stay on top of customer requests and keep the team organized. Our web developer recommended Stames and we have been hooked ever since. Its an awesome piece of software packed with useful tools at a price thats easy to afford. I would definitely recommend it.
Cons
At first I had a bit of trouble figuring out all the features. I think having an onboarding guide for new users would be super helpful especially for those of us new to this kind of software. The documentation is decent but some visual guides would make it a lot easier to get the hang of.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Real Estate, N/A employees
Less than a year
“Perfect for sales engagement”
Pros
Working for a big real estate company we use Stames to manage leads and connect with customers. Its a solid platform with powerful tools that have really boosted our growth and made the team more effective. I really enjoy using it.
Cons
I Haven't run into any problems so far. The platform works really well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Stames have a mobile app?
No, Stames currently does not offer a dedicated mobile application.
Who are the typical users of Stames software?
Stames is built for professionals and teams across diverse industries, such as banking, education, healthcare, hospitality, insurance, logistics, food services, public services, technology, and e‑commerce. Its flexibility makes it ideal for businesses handling customer inquiries across multiple platforms.
What types of pricing plans does Stames offer?
Stames offers three straightforward pricing plans based on blocks of five users. The Entry Plan costs $49 per month, the Combo Plan is $69, and the Enterprise Plan is $99 per month. Request a customized Stames price plan tailored to your specific business requirements.
Does Stames software offer an API?
Yes, Stames provides an API for developers to build custom integrations and connect with other software tools.
What language does Stames support?
Stames supports English as its default interface language.
What level of support does Stames software offer?
Support includes online help, email assistance, live chat, and phone support.
What other apps does Stames integrate with?
Stames integrates with platforms like Facebook Messenger, Instagram Messages, PAYSTACK, and Twilio SMS.