Overview
Stames is a business communication and sales tracking platform that unifies all customer messages into one powerful inbox. While it lacks advanced automation and reporting depth compared to some competitors, its robust tools help businesses track every customer interaction from start to finish, ensuring no sales opportunities are missed.
Overall Rating
Based on 2 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Stames Specifications
Customer Communication Tracking
Customer Service/Support
Social Media Integration
Analytics and Reporting
What Is Stames?
Stames is a unified inbox software that helps businesses manage customer communication and sales data across multiple channels. It captures every message from platforms like WhatsApp, Email, Instagram, and Facebook, turning each into a trackable sales opportunity. With a centralized dashboard and real-time message capture, it allows teams to efficiently monitor, assign, and resolve customer inquiries. Stames is well-suited for businesses handling multichannel communication and aiming to streamline their sales process.
Stames Pricing
Stames offers three pricing plans based on user count and required features:
- Entry Plan: $49/block of 5 users/month
- Combo Plan: $69/block of 5 users/month
- Enterprise Plan: $99/block of 5 users/month
Disclaimer: The pricing is subject to change.
Stames Integrations
The software supports integration with multiple systems and platforms, such as:
- Facebook messenger
- Instagram messages
- Paystack
- Twilio SMS
Who Is Stames For?
Stames software is ideal for professionals across a wide range of industries, including:
- Banking and financial services
- Education and e‑learning
- Healthcare
- Hospitality and travel
- Insurance
- Logistics and transport
- Food and beverage
- Government and public services
- Technology and software
- E‑commerce and retail
Is Stames Right For You?
Stames is the right fit if you are struggling with a fragmented communication system and losing sales due to missed messages. Its standout feature is the unified inbox, which consolidates interactions from all channels into a single dashboard. This allows for better team collaboration, enhanced tracking customer interactions, and real-time sales data.
Still doubtful if Stames software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Stames Features
This feature helps businesses log and monitor every customer interaction in real time, allowing managers to assess how quickly and effectively their teams respond. It promotes service accountability, reduces delays, and ensures timely customer follow-ups across all communication channels.
This feature empowers team leads to assign incoming tickets or messages to the most suitable team member. It streamlines internal workflows, prevents duplicated efforts, and ensures every inquiry is resolved by the right person at the right time.
This feature enables organizations to gather structured feedback from customers after support interactions. It helps evaluate satisfaction levels, measure agent performance, and uncover trends for improving service quality and customer experience.
This feature consolidates customer communications from platforms like WhatsApp, Email, Instagram, Facebook, and web forms into one shared inbox. Teams can view, manage, and respond to all messages in one place, eliminating fragmented communication and lost inquiries.
This feature automatically turns each incoming message into a trackable support ticket. It supports ticket status updates, agent assignments, and activity logs, ensuring clear visibility into each customer's case from creation to resolution.
This feature allows businesses to manage multiple independent workspaces, such as branches, departments, or clients, under a single Stames account. Built-in analytics dashboards provide real-time insights into team activity, ticket volumes, and resolution performance to improve decision-making and service delivery.
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