SYSPRO

SYSPRO

3 Review(s)

Overview

SYSPRO delivers comprehensive customer relationship management (CRM) solutions, empowering manufacturers and distributors to optimize interactions and drive growth. While standard reporting can be limited out-of-the-box, its extensive customizability and deep ERP integration provide unparalleled functionality, making it a compelling choice for complex operational environments.

Overall Rating

Based on 3 users reviews

4.7

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

SYSPRO Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

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What Is SYSPRO?

SYSPRO is a specialized customer relationship management (CRM) solution designed for the unique needs of manufacturing and distribution businesses. It helps organizations capture detailed customer and supplier interaction histories, enabling seamless experiences across all touchpoints. By automating repetitive tasks, ‘SYSPRO CRM’ boosts productivity in areas like quoting and service ticketing, while its ability to combine real-time data from SYSPRO ERP and other sources provides a powerful, single source of truth for strategic decision-making.

SYSPRO Pricing

SYSPRO pricing varies based on your business size, modules, and deployment needs. Get SYSPRO price that suits your requirements and budget.

SYSPRO Integrations

The information regarding the vendor's integrations is not publicly available. Watch the SYSPRO demo to learn more about its integration arrangements.

Who Is SYSPRO For?

SYSPRO is ideal for a wide range of industries and sectors, including:

  • Manufacturing
  • Distribution
  • Construction
  • Food and beverage
  • Automotive
  • Electronics
  • Pharmaceuticals

Is SYSPRO Right For You?

For manufacturing or distribution businesses seeking a robust CRM deeply integrated with ERP functionalities, SYSPRO software offers a compelling solution. SYSPRO features unify customer and operational data for strategic insights, with flexible deployment and extensive customizability, which is ideal for complex environments.

Still doubtful if SYSPRO is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

SYSPRO Features

Capture detailed interaction histories for every customer and supplier. This empowers sales, service, and marketing teams to deliver fast, accurate, and seamless experiences across all touchpoints, fostering stronger, more profitable relationships and enhancing customer satisfaction.

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Visualize trends in order histories, profitability, new product releases, and seasonal fluctuations. This enables businesses to map patterns, build correct product mixes, lower inventory, optimize promotions, and hit revenue targets, improving operational efficiency and reducing waste.

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Automate repetitive daily tasks like emailing, scheduling appointments, and syncing records. This streamlines critical processes such as quoting, invoicing, and service ticketing, significantly enhancing team efficiency and freeing up valuable time for strategic initiatives.

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Combine real-time data from CRM, SYSPRO ERP, and other sources for a complete, unified view of each relationship. Users can build custom dashboards and reports within CRM records, enabling deeper analysis and informed, data-driven strategic decisions.

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It offers flexible deployment, including cloud and on-premise deployment. As a true multi-tenant, multi-database platform, SYSPRO CRM provides global access across multiple devices. On-premise deployment ensures higher security and more secure access for specific business needs.

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Pros And Cons of SYSPRO

Pros

  • Flexible and customizable setup

  • Strong reporting tools

  • Reliable customer support

Cons

  • Outdated and clunky interface

  • Some features feel inconsistent

SYSPRO Reviews

Total 3 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

33%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

DS

Denver S.

IT, 101-500 employees

4.0
October 2024

“Great Manufacturing ERP Tool

Pros

This software serves as the backbone for everything we do in our manufacturing operation. The MRP functionality drives our purchasing decisions and timing perfectly. Job tracking through completion works easily and processing sales payments flows smoothly. It's really well suited for manufacturers like us. What I particularly appreciate is the "Business Objects" feature, this lets us automate processes and create custom applications that handle things like receipts, inventory movements and labor logging automatically. This flexibility has been crucial in helping us scale and manage incredible growth over the last 25 years. We've found it to be a great, continuously evolving platform that we depend on to keep our business running.

Cons

The UI can be pretty frustrating sometimes, though I think switching to the web client might help with some of these issues. We've run into problems with printing and authentication on the web version but it looks like they're working on fixes. Some processes are painfully slow, like when we're dealing with kit issuing jobs that have 800+ materials. Those really need to be optimized. We recently started using multibin inventory tracking and while the basic framework is there, the management side feels incomplete. We've had to do a ton of customization and even bring in third party software just to make this feature work efficiently for us.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

TM

Tim M.

IT, 1-10 employees

5.0
October 2024

“Responsive and Supportive team

Pros

Back when I started using this system in 1999, it was just a basic Windows app. Now it's grown into a solid ERP platform that you can really build your business around. No software is perfect but I'm impressed with how they keep improving it and actually listen to user feedback.

Cons

I don't always get the chance to use all the features this software offers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SK

Sundeep K.

Manufacturing, 101-500 employees

5.0
September 2024

“Good for SMBs, but Missing HR Modules

Pros

The software is really great and works great for small to mid size companies. I love how modular everything is, you can customize order management, planning, manufacturing, service and finance modules to fit exactly what your business needs. The Point of Sale system is super easy and the demand forecasting tools are incredibly user fiendly.

Cons

The lack of HR modules is a major gap for an organization like ours that needs comprehensive functionality. Smaller companies might feel confused by how complex the system can be to navigate and use effectively.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

View All 3 Reviews

Frequently Asked Questions

Details about SYSPRO’s integrations aren’t publicly disclosed.

SYSPRO pricing varies based on your business size, modules, and deployment needs. You can get your custom SYSPRO cost quote that suits your requirements and budget.

SYSPRO software is primarily available in English, but it supports many other languages.

Yes, SYSPRO has a mobile application called SYSPRO Espresso, available for Android and iOS devices.

SYSPRO is well-suited for various industries, particularly manufacturing, distribution, construction, food and beverage, automotive, electronics, and pharmaceuticals.

SYSPRO offers comprehensive support services, including support via phone, email, and online contact form.

Yes, SYSPRO offers an Open Reporting API.