Travter
Last Updated
Overview
Travter helps tour operators manage customer inquiries, leads, and bookings through its travel CRM. Although its focus on travel sales and customer management may not cover every operational need, its lead tracking, customer records, and booking management capabilities make it a practical option for organizing the sales process.
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Starting Price
₹99
per month
Travter Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Customer Communication Tracking
What Is Travter?
Travter is travel CRM software for tour operators and travel agencies, with booking management available through a separate Bookings module. Its CRM keeps customer information connected across the sales process, linking a customer’s leads and bookings through their phone number. When a lead is won, users can convert it into a booking with the customer and trip details already populated, reducing the need to enter the same information again.
What Is Travter Best For?
Travter is best for recovering incomplete inquiry forms. Its Partial Form Recovery feature saves a lead when a visitor enters a phone number or email address, even if they leave without submitting the form. This gives the team access to contact details from abandoned inquiries. The recovered lead can then be viewed in the Travel CRM, where the team can review the available information and follow up with the customer. This is useful for tour operators that receive inquiries through website forms.
How Much Does Travter Cost?
Travter pricing starts at ₹99 for its Basic plan, which offers 10 bookings, 100 leads, and 10 proposals a month. Other paid plans are following:
- Starter: ₹999
- Growth: ₹1,999
- Pro: ₹4,999
- Custom: Custom pricing
Other than base subscriptions, users should expect the following potential factors that can increase the Travter cost.
- Higher Booking Volume: ₹900–₹1,000/month ($10–$11/month) for moving from the limited Basic tier to Starter
- Advanced Booking Operations: ₹1,000/month ($11/month) for upgrading from Basic to Starter
- WhatsApp Messaging And Automation: ₹1,000/month ($11/month) for Growth-level functionality
- Analytics And Margin Reports: ₹1,000/month ($11/month) for upgrading from Starter to Growth
- Custom Domain And Branded Storefront: ₹1,000/month ($11/month) through the Growth tier
- AI Assistant: ₹3,000/month ($33/month) through the Pro tier
- Vendor And Supplier Management: ₹3,000/month ($33/month) through the Pro tier
- Supplier Bills And Payment Tracking: ₹3,000/month ($33/month) through Pro-level functionality
- Traveller Allocation And Trip Leader App: ₹3,000/month ($33/month) through the Pro tier
- Multiple Brands: Custom pricing for businesses requiring more than the standard branded setup
- Custom Requirements: Custom pricing for requirements outside the standard plans
Disclaimer: The pricing is subject to change.
Travter Integrations
The vendor has not specified any third-party integrations for the software.
How Does Travter Work?
Here's how you can get started with Travter after logging into the system:
- Open the Travel CRM and review incoming enquiries
- Add or import leads with customer and trip details
- Assign each lead to the appropriate team member
- Move leads through the relevant sales pipeline stages
- Add notes and track calls, WhatsApp messages, and emails
- Follow up with leads based on their current stage
- Convert qualified leads into bookings or custom trips
- Review lead activity, response times, and conversion progress
Who Is Travter For?
Travter is designed for professionals working in the following travel-related sectors:
- Travel Agencies
- Tour Operators
- Travel Management Companies
- Destination Management Companies
- Travel Consultants
- Corporate Travel Agencies
- Online Travel Agencies
- Tourism Businesses
Travter Use Cases
Based on our analysis of Travter features and capabilities, we have identified a few key scenarios where this platform is a good match for specific operational buyers:
1. Travel Agencies Creating Custom Itineraries For Complex Customer Requests
A customer wants a trip combining several destinations, accommodations, and activities, but their requirements do not fit a standard package. Travter’s Custom Trips module lets the agency build the itinerary around those requirements, add the selected travel services, and prepare the trip details for the customer instead of creating the itinerary manually across separate tools. The itinerary can then be maintained as the request develops.
2. Tour Operators Coordinating Reservations Across Multiple Travel Suppliers
A tour operator has a confirmed departure requiring hotels, transportation, and activities from different suppliers. Travter’s Reservations module lets the team record each reservation, connect the relevant supplier, and keep the reservation details with the associated trip. This gives staff one place to check which travel arrangements have been entered and confirmed. Staff can also review the reservation information when managing the departure.
3. Travel Companies Managing Leads From WhatsApp Conversations
A prospective traveler contacts the agency through WhatsApp to ask about an upcoming trip. Instead of leaving the conversation outside the CRM, the team can use Travter’s WhatsApp Inbox to handle the conversation within the Travel CRM and keep the inquiry connected to the customer record and related sales activity. Staff can continue following the inquiry without moving the conversation between separate systems.
4. Travel Groups Running Separate Brands Under One Operation
A travel company operates several brands that target different markets and use separate customer-facing websites. Travter’s multi-brand Operations feature allows the company to configure individual brands while managing their operations within the same platform. The setup can be used when different brands need separate storefronts but share the same underlying travel business operation. Each brand can maintain its own customer-facing presence within the platform.
Is Travter Right For You?
If disconnected booking, customer, and trip records are making your tour operation harder to manage, Travter is designed around travel-specific workflows rather than general CRM use. It brings CRM, reservations, custom trips, accounting, partner management, and analytics into the same platform. Its security controls also include role-based access for managing what team members can access.
Not sure if Travter software is for you? Contact our expert staff at (661) 384-7070for detailed guidance.
Travter Features
Sales Pipeline
The Sales Pipeline organizes leads according to their current stage. Travter includes stages such as New, Contacted, Qualified, Planning, and Quoted. Proposal, Checkout, and Won stages are updated through the quotation and booking workflow, while Lost, Nurture, and Spam can be used to close or park leads.
Customer Records
Travter features Customer Records that creates a customer profile from the first booking and connects later inquiries using the customer’s phone number. The record shows the customer’s leads and bookings in one history, allowing staff to view previous and current travel requests from the same customer record.
WhatsApp Inbox
The WhatsApp Inbox connects a WhatsApp Business number to a shared team inbox. Staff can read and answer messages, filter conversations by status or assignment, and save a chat as a lead. Existing chats can also be linked to a lead and assigned to a specific team member.
Website Form Leads
Website Form Leads turn submissions from Travter storefront forms into leads. These can include trip inquiries, callback requests, custom-trip requests, and itinerary downloads. Each lead records the form and page where the inquiry originated, while partial form recovery can save a lead after a customer enters a phone number or email.
Facebook And Instagram Lead Forms
Facebook and Instagram Lead Forms bring lead ad submissions into Travter as leads. The system records the form used as the lead source, allowing the submission to enter the Travel CRM alongside inquiries from other supported channels.
Pros And Cons of Travter
Pros
Gives teams a clearer view of customer relationships and sales opportunities
Helps teams respond to customers without losing track of their conversations
Makes it easier to create suitable trips for customers with specific requirements
Helps businesses manage multiple travel brands without maintaining separate systems
Reduces the effort needed to keep sales, reservations, accounting, and trip activities aligned
Cons
May not suit businesses looking for a general-purpose CRM
Businesses using several modules may need more initial configuration
Some external services depend on supported connections rather than native CRM functionality
Travter Pricing
Travter Basic | Travter Starter | Travter Growth | Travter Pro |
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₹99 per month | ₹999 per month | ₹1,999 per month | ₹4,999 per month |
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Disclaimer: The pricing details were last updated on Sep 25, 2026 from the vendor's website. Please contact us for a tailored pricing list.
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Frequently Asked Questions
Can businesses control user access in Travter?
Yes. Tenant administrators can manage user invitations and roles and control the information users can access. Travter also recommends giving each team member only the access needed for their role.
What information is required for Travter Meta integration support?
For Facebook Lead Ads, Facebook Pages, Instagram, or WhatsApp Business issues, you will have to provide the tenant brand, Meta asset type, visible asset name, failed action, and failure time.
Can businesses migrate existing data to Travter?
Travter allows importing business data, and its implementation guidance recommends starting with a small sample before moving larger datasets. Teams can check customer details, open leads, future trips, booking balances, and ownership before completing the migration.
How can you request deletion of Meta data from Travter?
A request can be submitted for Meta data deletion through Travter’s designated deletion process. The request should include your name, travel business or brand, relevant Facebook Page or WhatsApp Business name, and details needed to identify the data. Travter verifies the request before processing eligible data for deletion.
Does Travter require businesses to use all modules at once?
No. Businesses can start with the workflows they need and add more as they grow. Travter recommends launching one complete workflow first, then adding other workflows after the initial setup is working reliably.
What should businesses check before launching a Travter storefront?
Before launch, businesses should test their inquiry forms, callback requests, custom-trip requests, itinerary downloads, and at least one booking. They should also check the storefront on phones and computers before connecting their own domain.