TurboCX

TurboCX

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Overview

TurboCX engages customers through shared team WhatsApp inbox and extensive broadcast capabilities with chatbots. While the platform analytics are limited to usage, its billing dashboard and chat features supports bulk messaging and contact automation for seamless communication, enhancing business growth.

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Starting Price
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TurboCX Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

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What Is TurboCX?

TurboCX software consolidates all customer conversations on one official WhatsApp number into a unified team inbox. It enables scheduled broadcasts to unlimited contacts, automated chatbots for lead qualification, and bulk messaging using WhatsApp templates. The platform conversations are auto-saved, contacts are managed through tags and filters, and performance is tracked via a billing dashboard. It also incorporates SLA enforcement and auto-chat assignments.

TurboCX Pricing

The vendor offers a pay-per-use only pricing model starting free of cost. Get a TurboCX price customized to your business requirements and budget.

Disclaimer: The pricing is subject to change.

TurboCX Integrations

TurboCX integrates with WhatsApp for seamless communication. Users can watch a free TurboCX demo to learn more about its integration functionality.

Who Is TurboCX For?

TurboCX is suitable for the following sectors:

  • Sales
  • Marketing
  • Community engagement
  • Customer service
  • HR

Is TurboCX Right For You?

TurboCX software is suitable for businesses aiming to centralize WhatsApp communication across teams for sales, marketing, and support. It allows message automation via broadcast templates and chatbots to drive engagement and lead handling with minimal setup. The platform also saves staff time through auto assignment, SLA enforcement, and auto-saving enquiries into contact records.

Still in doubt if TurboCX is right for you? Contact our customer helpline at (661) 384-7070 for further guidance.

TurboCX Features

TurboCX consolidates all customer conversations into one official WhatsApp number for the business. It enables tracking and monitoring of all chats handled by the team and allows assignment of business contacts to agents and performance visibility across operations.

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The software supports tags, welcome messages, and quick replies to streamline communication workflows. It enables assigning agents to chats and mapping contacts to preferred agents by simply managing settings.

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The platform provides private internal notes and editable customer profiles within chat threads. It allows multiple agents to access and manage shared chats simultaneously and supports efficient team collaboration across ongoing customer conversations.

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The system implements WhatsApp-approved templates for consistent broadcasting and messaging. It enables message creation, submission for approval, and sending directly from the dashboard. TurboCX also supports reaching unlimited contacts without saving the number.

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Pros And Cons of TurboCX

Pros

  • Its shared team inbox unifies WhatsApp conversations

  • Free tier supports 1,000 inbound messages monthly

  • Supports chatbot automation for lead qualification

  • Facilitates broadcast messaging via templates to unlimited contacts

Cons

  • Its analytics are limited to usage and billing dashboard

  • Bulk messaging requires template approval from WhatsApp

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Frequently Asked Questions

No, TurboCX does not offer a mobile app.

Yes, TurboCX does offer an API.

The vendor offers customized pricing plans according to different business needs. It offers a Free Plan at $0/month. Get a customized TurboCX cost breakdown for your business today.

TurboCX supports English language only.

The typical users of TurboCX include sectors like sales, marketing, customer service, community engagement, and HR.

TurboCX integrates with WhatsApp.

TurboCX offers support through blogs and WhatsApp chatbot.