Overview
UNInet provides a specialized customer relationship management (CRM) for Internet Service Providers (ISPs), streamlining operations with integrated billing and subscriber management. While it offers limited third-party integrations, its all-in-one, web-based design offers a comprehensive solution for managing the entire customer lifecycle from a single, unified platform.
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Starting Price
Custom
UNInet Specifications
Contact Management
Customer Communication Tracking
Email Integration
Customer Service/Support
What Is UNInet?
UNInet is a web-based CRM solution tailored specifically for the operational needs of ISPs. It functions as an integrated business management platform, moving beyond traditional CRM to automate core processes. Key features like automated billing and invoicing, subscriber management, and a customer self-service portal help businesses streamline their financial workflows and enhance customer interactivity. This allows ISPs to consolidate critical operations, reduce administrative overhead, and focus on strategic growth.
UNInet Pricing
The UNInet pricing is subscription-based, and its details are as follows:
- Regular Plan – Starting at $417
Disclaimer: The pricing information has been sourced from third-party websites and is subject to change.
UNInet Integrations
The software supports integration with multiple systems and platforms to facilitate core ISP operations, such as payment gateways, SMS, and IVRS/VOIP.
Who Is UNInet For?
UNInet is ideal for a wide range of organizations within the internet service and telecommunications sector, including distributor networks and ISPs.
Is UNInet Right For You?
UNInet is a strong contender if you are a small-to-medium-sized Internet Service Provider seeking a single, unified platform to manage your entire operation. Its standout characteristic is the integration of core CRM functionalities with ISP-specific operational tools, including billing, collection, complaint management, and even HR and payroll modules. This all-in-one approach eliminates the need to purchase and manage multiple disparate software systems, which can be a significant advantage for growing businesses.
Are you still not sure about UNInet and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.
UNInet Features
The platform’s inventory management module, Univentory, provides a centralized view of stock across fulfillment centers. It facilitates efficient stock rotation, vendor management, and order processing through integrated barcoding and ERP connectivity, ensuring optimal control over inventory flow.
The Uniship system helps manage the daily activities of courier businesses. It includes modules for client management, custom pricing, and accounts receivables. A customer web portal and online tracking provide transparency, while branch management features support distributed operations.
UNInet offers specialized ISP Network Consulting services alongside its software. This includes the design and deployment of ISP networks, configuration of WAN environments, and the planning of distributed Points of Presence (POPs) to help clients build efficient and scalable infrastructure.
The platform provides full-cycle custom software and application development services. This allows businesses to request tailored enhancements or entirely new functionalities to meet specific operational needs, including a dedicated software rescue service to support failing or outdated projects.
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