VIA Sales

VIA Sales

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Overview

VIA Sales offers a modern CRM solution designed to help senior living operators increase occupancy by enhancing relationships with leads. While some users note that resolving uncommon issues can take time, the platform is praised for its ease of transition and the collaborative support from the VIA team.

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Starting Price
Custom

VIA Sales Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

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What Is VIA Sales?

VIA Sales is a customer relationship management (CRM) system designed specifically for the senior living industry. The platform simplifies the sales workflow, enabling teams to manage the entire lead journey from initial contact to the resident's move-in. It provides tools for better communication with leads, guidance for sales teams to take appropriate action, and insights to manage the entire database effectively. The software is designed to help sales teams save time and foster stronger relationships to achieve their goals.

VIA Sales Pricing

VIA Sales cost is offered as follows:

  • Lead Management: $20/bed/month
  • Applicant Management: $10/bed/month
Request a personalized VIA Sales pricing quote for your business today!

Disclaimer: The pricing is subject to change.

VIA Sales Integrations

The official VIA Sales software website does not specify third-party integrations. Watch the VIA Sales demo to learn more about its integration arrangements.

Who Is VIA Sales For?

VIA Sales is ideal for sales, marketing, and operational teams within the senior living industry, including:

  • Senior living operators
  • Community sales directors
  • Sales teams
  • Marketing professionals
  • Operations managers

Is VIA Sales Right For You?

For teams in the senior living sector looking to boost occupancy and streamline the sales process, VIA Sales provides a purpose-built solution. The platform is designed to give teams time back in their day to focus on building relationships and meeting sales goals. As a product from Serviam, it is backed by a mission-driven organization focused on making the work of caregiving easier and more enjoyable, making it a trustworthy choice for the industry.

Still doubtful if VIA Sales is the right fit for you? Connect with our customer support team at (661) 384-7070 for further guidance.

VIA Sales Features

This centralized tool accelerates the sales pipeline by allowing users to view the big picture, take individual and bulk actions, and strategically advance relationships with leads. It is designed to provide a comprehensive overview and control over the entire sales process.

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This feature provides real-time tracking of apartment inventory, keeping the entire team synchronized on available units. It also monitors at-risk residents and manages upcoming move-ins and move-outs to ensure maximum occupancy and smooth transitions for residents and staff.

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SalesDay generates a clear, prioritized daily action list for individuals and teams, helping them focus their efforts on high-impact activities. This feature enables sales teams to maximize their productivity and effectively manage their time to achieve their goals.

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This feature offers automatic, bi-directional logging of all electronic and voice communications, eliminating the need for manual data entry. It ensures that every interaction is captured in the CRM, providing a complete and accurate history of engagement with each lead.

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The intelligent notification system prioritizes alerts to ensure the right message reaches the right person at the right time. This helps teams stay on top of critical tasks and opportunities without being overwhelmed by unnecessary alerts, improving responsiveness and efficiency.

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Pros And Cons of VIA Sales

Pros

  • Effective communication and quick assistance

  • Collaborative and supportive vendor team

  • Willingness to resolve issues quickly

Cons

  • Limited third-party software integrations

  • Time needed for uncommon issue resolution

VIA Sales Reviews

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T

Terry

Hospital & Health Care, 101-500 employees

Less than a year

5.0
June 2023

Customer support is really good

Pros

We are bringing together communities from different operators into our organization and the smooth transition, along with the support from VIA has made this process easy. And the best thing is that our team can voice their concerns and get quick responses and assistance.

Cons

Occasionally issues arise that are not typical for others and the team needs some time to resolve them. However these instances don't last long and the team keeps us updated on the progress.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Support for VIA Sales is provided by Serviam Care Network. Users can contact the support team for assistance with the platform.

The typical users of VIA Sales are senior living operators and their sales teams. The platform is designed to support roles like community sales directors and marketing professionals in driving occupancy.

VIA Sales supports the English language.

No, VIA Sales does not offer a mobile app.

VIA Sales price model offers Lead Management plan for $20/bed/month, and the Applicant Management plan for $10/bed/month. Request a personalized VIA Sales pricing quote for your business today!

No, VIA Sales does not offer an API.

VIA Sales does not mention third-party integrations. Users can schedule a demo to learn more about it.