Last Updated
Overview
VIA Sales offers a modern CRM solution designed to help senior living operators increase occupancy by enhancing relationships with leads. While some users note that resolving uncommon issues can take time, the platform is praised for its ease of transition and the collaborative support from the VIA team.
Overall Rating
Based on 1 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
VIA Sales Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is VIA Sales?
VIA Sales is a customer relationship management (CRM) system designed specifically for the senior living industry. The platform simplifies the sales workflow, enabling teams to manage the entire lead journey from initial contact to the resident's move-in. It provides tools for better communication with leads, guidance for sales teams to take appropriate action, and insights to manage the entire database effectively. The software is designed to help sales teams save time and foster stronger relationships to achieve their goals.
VIA Sales Pricing
VIA Sales cost is offered as follows:
- Lead Management: $20/bed/month
- Applicant Management: $10/bed/month
Disclaimer: The pricing is subject to change.
VIA Sales Integrations
Who Is VIA Sales For?
VIA Sales is ideal for sales, marketing, and operational teams within the senior living industry, including:
- Senior living operators
- Community sales directors
- Sales teams
- Marketing professionals
- Operations managers
Is VIA Sales Right For You?
For teams in the senior living sector looking to boost occupancy and streamline the sales process, VIA Sales provides a purpose-built solution. The platform is designed to give teams time back in their day to focus on building relationships and meeting sales goals. As a product from Serviam, it is backed by a mission-driven organization focused on making the work of caregiving easier and more enjoyable, making it a trustworthy choice for the industry.
Still doubtful if VIA Sales is the right fit for you? Connect with our customer support team at (661) 384-7070 for further guidance.
VIA Sales Features
Sales Pipeline Accelerator
This centralized tool accelerates the sales pipeline by allowing users to view the big picture, take individual and bulk actions, and strategically advance relationships with leads. It is designed to provide a comprehensive overview and control over the entire sales process.
Occupancy Board
This feature provides real-time tracking of apartment inventory, keeping the entire team synchronized on available units. It also monitors at-risk residents and manages upcoming move-ins and move-outs to ensure maximum occupancy and smooth transitions for residents and staff.
SalesDay
SalesDay generates a clear, prioritized daily action list for individuals and teams, helping them focus their efforts on high-impact activities. This feature enables sales teams to maximize their productivity and effectively manage their time to achieve their goals.
Automatic Activity Logging
This feature offers automatic, bi-directional logging of all electronic and voice communications, eliminating the need for manual data entry. It ensures that every interaction is captured in the CRM, providing a complete and accurate history of engagement with each lead.
Smart Notifications
The intelligent notification system prioritizes alerts to ensure the right message reaches the right person at the right time. This helps teams stay on top of critical tasks and opportunities without being overwhelmed by unnecessary alerts, improving responsiveness and efficiency.
Pros And Cons of VIA Sales
Pros
Effective communication and quick assistance
Collaborative and supportive vendor team
Willingness to resolve issues quickly
Cons
Limited third-party software integrations
Time needed for uncommon issue resolution
VIA Sales Reviews
Total 1 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Hospital & Health Care, 101-500 employees
Less than a year
“Customer support is really good”
Pros
We are bringing together communities from different operators into our organization and the smooth transition, along with the support from VIA has made this process easy. And the best thing is that our team can voice their concerns and get quick responses and assistance.
Cons
Occasionally issues arise that are not typical for others and the team needs some time to resolve them. However these instances don't last long and the team keeps us updated on the progress.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What level of support does VIA Sales offer?
Support for VIA Sales is provided by Serviam Care Network. Users can contact the support team for assistance with the platform.
Who are the typical users of VIA Sales?
The typical users of VIA Sales are senior living operators and their sales teams. The platform is designed to support roles like community sales directors and marketing professionals in driving occupancy.
What language does VIA Sales support?
VIA Sales supports the English language.
Does VIA Sales have a mobile app?
No, VIA Sales does not offer a mobile app.
What types of pricing plans does VIA Sales offer?
VIA Sales price model offers Lead Management plan for $20/bed/month, and the Applicant Management plan for $10/bed/month. Request a personalized VIA Sales pricing quote for your business today!
Does VIA Sales offer an API?
No, VIA Sales does not offer an API.
What other apps does VIA Sales integrate with?
VIA Sales does not mention third-party integrations. Users can schedule a demo to learn more about it.