Last Updated
Overview
webCRM provides cloud-based CRM, with features to improve customer engagement and sales. Even though some users find the user interface outdated, its all-in-one solutions, like automation and a tailored dashboard, are highly effective for sales teams, making it a compelling choice for managing customer data.
Overall Rating
Based on 1 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
webCRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is webCRM?
webCRM is a modern, cloud-based customer relationship management (CRM) solution designed for small to mid-sized businesses aiming to streamline sales and customer management. It brings together multi-channel lead management, email marketing, automation, and pipeline management, all in one place. With features like task tracking and reporting, it helps teams stay organized and focused. All in all, the software optimizes workflow and derives growth with its scalability and flexibility.
webCRM Pricing
The software provides tiered pricing, along with a free trial. The plans are as follows:
- Starter: €29/user/month (minimum two users)
- SMB: €55/user/month (minimum two users)
- Enterprise: €69/user/month (minimum five users)
Disclaimer: The pricing is subject to change.
webCRM Integrations
The platform integrates with several third-party applications for an optimized tech stack, such as:
- Zapier software
- Microsoft Word
- Leadfeeder
- Microsoft Teams
- Google Meet
- Xero Accounting Solution
Who Is webCRM For?
webCRM software is suitable for diverse industries and sectors, including:
- ICT and software
- Consulting and accounting
- Healthcare
- Communications and media
- Manufacturing
Is webCRM Right For You?
webCRM is right for businesses that need a straightforward, effective CRM without unnecessary complexity. It solves the problem of disorganized information by centralizing all customer data and interactions into a single database. Its core features, like analytics and task management, are designed to streamline the sales process, freeing up teams to focus on building relationships instead of on administrative tasks.
The platform is built to scale; with plans catering to different business sizes, it can support a company as it grows. Furthermore, it is fully GDPR compliant, ensuring all data is handled securely.
Still doubtful if webCRM software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
webCRM Features
Pipeline Management
This feature allows sales teams to visualize and structure their entire sales process. Users can customize pipelines to match their specific sales cycle, track each opportunity through its various stages, and attach budgets to forecast revenue with greater accuracy.
Customer Database And Activity Log
One of the notable webCRM features, this module provides a centralized customer database, ensuring data is updated in one place for the entire team. The activity log tracks every interaction, from calls to meetings, preventing duplicate efforts and equipping sales reps with full context for every customer conversation.
Automation Module
The platform's automation tool eliminates manual, repetitive tasks and streamlines internal processes. By automating daily workflows, it boosts efficiency and frees up valuable time for teams to focus on nurturing leads and engaging with customers directly.
Dashboards And Reporting
Users transform operational data into actionable insights by creating custom, drag-and-drop dashboards and generating quick reports. This provides a clear, visual representation of key performance metrics, enabling teams to analyze sales data, track progress against goals, and make more informed strategic decisions.
Integrated Support Module
This capability streamlines customer service by centralizing all inquiries within a unified system. It offers a complete overview of customer interactions, enabling faster response times and consistent support. Tickets can be assigned to relevant teams or employees, improving accountability and resolution efficiency while enhancing overall customer satisfaction.
Pros And Cons of webCRM
Pros
Centralizes workflows and data
Enables easy-to-employ email marketing
Offers a clear sales pipeline overview
Cons
Reporting features may feel complex for some users
Initial setup and usage may feel tricky
webCRM Reviews
Total 1 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Mid Market, 101-500 employees
“Effective Task Management with Live Forums”
Pros
This communication tool handles everything from email customization to private messaging really well. I find it excellent for managing project details right from the development launch phase. It brings together social approaches and tasks from various websites which helps streamline my workflow. The comparison features for tracking growth and task management ratios are particularly useful. Everything runs smoothly and feels lightweight making it a complete solution for presenting business ventures effectively.
Cons
The app handles group discussions well but you can't break things into segments which makes it tough to send individual files or folders. Also downloads take forever. Youll need fast internet or this thing will let you down.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Frequently Asked Questions
Who are the typical users of webCRM?
webCRM is suitable for a wide range of industries and sectors, including ICT and software, consulting and accounting, healthcare, communications and media, and manufacturing.
What other apps does webCRM integrate with?
The platform integrates with several third-party applications, including Zapier, Microsoft Word, Leadfeeder, Microsoft Teams, Google Meet, and Xero Accounting.
Does webCRM offer an API?
Yes, webCRM offers an API.
What language does webCRM support?
The software supports English, Danish, Swedish, Finnish, and Norwegian.
What types of webCRM price plans are available?
webCRM offers tiered pricing plans to suit different business needs, starting from Starter (€29/user/month for a minimum of 2 users), SMB (€55/user/month for a minimum of 2 users), and Enterprise (€69/user/month for a minimum of 5 users), all with access to a free trial. Contact us to request a personalized webCRM cost quote based on your institution's requirements.
What level of support does webCRM offer?
The platform provides support via email, phone, and guides.
Does webCRM have a mobile app?
No, webCRM does not offer a mobile app.