Last Updated
Overview
WhatzCRM is a customer management platform that integrates WhatsApp into core business workflows. Its mobile-first focus requires teams to align their messaging strategy, but it delivers seamless CRM synchronization that centralizes conversations, automates outreach, and ensures transparent customer interactions across the organization.
Be the first one to leave a review!
No review found
Starting Price
Custom
WhatZCRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is WhatZCRM?
WhatzCRM is a communication-focused sales platform that turns WhatsApp into a professional business channel fully integrated with a company’s CRM. It allows teams to manage messages, voice notes, and media directly from their sales dashboard. By centralizing WhatsApp communication, it gives leaders full visibility into conversations. Automation tools like quick replies, chatbots, and compliant bulk messaging streamline outreach, while real-time sync logs every interaction to the CRM as a single source of truth.
WhatZCRM Pricing
WhatZCRM pricing has different ranges. It consists of the following three plans:
- Starter: $49/month
- Growth: $99/month
- Pro: $199/month
- Enterprise: Custom pricing
It offers a 7-day free trial.
Disclaimer: The pricing is subject to change.
WhatZCRM Integrations
WhatZCRM integrates with the following software:
Who Is WhatZCRM For?
WhatzCRM is built for communication-heavy departments in modern enterprises, including:
- Ecommerce online retail
- Real estate
- Travel hospitality
- Healthcare wellness
- Education training
Is WhatZCRM Right For You?
WhatzCRM is a robust choice for businesses operating in markets where WhatsApp is the primary communication channel for commerce. Its greatest strength is its ability to turn a traditionally ‘lack box’ communication channel into a transparent, measurable sales asset that lives inside your CRM. The platform is particularly valuable for teams that struggle with data silos and want to ensure all customer history is preserved in a corporate environment.
Still not sure about WhatZCRM? Contact our support team at (661) 384-7070 for further guidance.
WhatZCRM Features
AI-Powered Sales Discovery Chatbot
The software features an intelligent AI sales agent that automates the early stages of the sales funnel by qualifying leads and answering complex product questions 24/7. It uses natural language processing to understand prospect intent and can book meetings directly into a representative's calendar. This analytical intelligence ensures that sales teams only spend their time on high-intent prospects who have already been vetted by the AI.
Automated AI Customer Support Agent
WhatzCRM features an AI support bot capable of resolving routine inquiries and troubleshooting technical issues instantly within the WhatsApp interface. The system analyzes historical interaction data to provide human-like responses, significantly reducing ticket volume for support teams. If a query becomes too complex, the software orchestrates a seamless handoff to a live agent with the full conversation transcript preserved.
Interactive WhatsApp Call-to-Action Buttons
The platform enables the use of interactive ‘Quick Reply’ and ‘Call-to-Action' (CTA) buttons within automated messages to drive higher engagement. These buttons allow prospects to visit a website, call a sales line, or choose a specific service path with a single tap. This streamlined interface removes the friction of manual typing, leading to significantly higher conversion rates compared to standard text-based messaging.
Advanced CRM Tagging And Dynamic Segmentation
The software includes a robust tagging engine that allows sales teams to categorize WhatsApp contacts based on their stage in the buying journey or specific interests. These tags synchronize bi-directionally with the CRM, enabling dynamic segmentation for highly targeted follow-up campaigns. This level of organization ensures that messaging remains relevant and that sales reps can filter their most important conversations instantly.
Behavioral Data And Lead Scoring Synchronization
By tracking how leads interact with AI chatbots and CTA buttons, the platform feeds behavioral intelligence directly into the connected CRM for lead scoring. Sales managers can set triggers based on specific tagging criteria to identify "hot" leads that require immediate attention. This centralized data visualization ensures that every WhatsApp interaction contributes to the overall strategic understanding of the customer relationship.
Pros And Cons of WhatZCRM
Pros
It eliminates manual data entry by automatically logging every message sent
Multiple agents can manage a single WhatsApp number from a shared team inbox
The platform features an intuitive interface that requires minimal training
Automated chatbots handle lead qualification and routine support
Cons
Initial setup and CRM field mapping may take time for complex organizations
Some users feel the reporting module could offer more customized data views
WhatZCRM Reviews
No reviews yet!
Be the first to review this product
Frequently Asked Questions
Does WhatZCRM have a mobile app?
Yes, WhatZCRM software offers a mobile app.
What types of pricing plans does WhatZCRM offer?
WhatZCRM offers multiple pricing plans, including Starter at $49/month, Growth at $99/month, Pro at $199/month, and an Enterprise plan with custom pricing. You can request a personalized WhatZCRM cost quote for your business today.
What level of support does WhatZCRM offer?
WhatzCRM provides support via email, live chat, and dedicated account management for higher-tier enterprise clients.
Who are the typical users of WhatZCRM?
WhatZCRM is designed for communication-heavy departments in modern enterprises, including those in ecommerce and online retail, real estate, travel and hospitality, healthcare and wellness, and education and training.
What other apps does WhatZCRM integrate with?
WhatZCRM integrates with WhatsApp, allowing businesses to manage customer communication efficiently.
Does WhatZCRM offer an API?
Yes, WhatZCRM offers an API.
What language does WhatZCRM support?
The platform primarily supports English.