Stamped
Last Updated
Overview
Stamped provides a unified platform for collecting user-generated content and managing customer loyalty programs. Though the interface might feel overwhelming initially due to numerous configuration options, its ability to syndicate reviews across Google justifies the learning curve. Ultimately, Stamped delivers the robust tools needed to foster lasting customer relationships.
Stamped Specifications
- Analytics And Reporting
- Customer Feedback Surveys
- Customer Profiles
- Email Management
Stamped Features
Actionable Insights
This feature enables brands to monitor program performance and optimize strategies using real-time analytics. Users can track revenue attribution and engagement metrics to ensure their loyalty and review campaigns are driving tangible business results.
Lifecycle Management
The software supports automated post-purchase flows that connect, automate, and optimize customer journeys. Brands can launch replenishment and win-back campaigns to drive repeat orders and efficiently maximize customer lifetime value.
Loyalty Programs
Stamped allows businesses to delight customers with personalized rewards, points, and exclusive VIP benefits. By integrating experiences across email and SMS, brands can drive deeper engagement and foster long-term customer retention.
Reviews Management
The platform facilitates the collection and showcasing of high-impact user-generated content to boost SEO and trust. It includes smart collection tools that capture text, video, and photos through effortless in-email forms.
Smarter Collection
This capability ensures higher conversion rates by utilizing intelligent email and SMS flows to request reviews. Stamped captures visual content and product feedback directly within emails, reducing friction for customers during submission.
Pros And Cons of Stamped
Pros
Customizable loyalty programs for customer retention
Actionable analytics track revenue and performance
Visual user-generated content boosts brand trust
Cons
The depth of reporting features varies significantly by tier
Advanced widget styling requires custom CSS
Stamped Reviews
Total 31 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars71%
4
Stars16%
3
Stars3%
2
Stars0%
1
Stars10%
Share your experience
Retail, N/A employees
Less than a year
“Broken ratings and absent support”
Pros
Having Google review integration is a plus and the interface feels somewhat simple to navigate. Beyond that though, this software really just isn't good.
Cons
It has serious issues. Reviewers can't edit their reviews which is a big issue especially since mobile users on iPhone are shown poorly labeled 1-star and 5-star options. That leads to positive reviews ending up with low star ratings. On top of that, customer service is basically nonexistent. Support is limited to AI and email and when problems come up which they likely will, you won't get any real solutions. I would not recommend this software at all. Stay away from it.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
3
Functionality
2
Legal Services, N/A employees
Less than 6 months
“Feedback tools that build trust”
Pros
One thing that really stood out was how efficient this platform made it to collect and display customer feedback. It's very simple, works well with e-commerce systems and brings reviews, ratings and Q&A together in a single place. I also liked the customization options and automation features since they made it easier to build trust and showcase social proof without creating extra work.
Cons
A downside was that some of the more advanced features felt restricted unless you move up to a higher-priced plan which could be tough for smaller teams or businesses watching their budget. I also felt that a few customization and reporting features weren't as flexible or simple as I expected and the interface can start to feel a little cluttered when handling a large number of reviews.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Consumer Goods, N/A employees
Less than a year
“easy ticketing integration”
Pros
Using it was very easy and it worked really well with our ticketing system.
Cons
There were a few minor bugs that made it harder at times to engage with customers and to receive or respond to feedback.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Frequently Asked Questions
What language does Stamped support?
Stamped is primarily available in English. Moreover, it supports a translation launcher for its loyalty and reward modules.
What other apps does Stamped integrate with?
Stamped software integrates with various third-party platforms, including HubSpot, Klaviyo, ActiveCampaign, BigCommerce, Gladly, and Kustomer.
Who are the typical users of Stamped?
The typical users of Stamped features are from different industries, such as beauty and cosmetics, health and wellness, home and decor, food and beverage, consumer electronics, and pet supplies.
What types of pricing plans does Stamped offer?
The Stamped price starts at $199/month for its Reviews bundle, alongside Loyalty ($299/month) and Lifecycle ($499/month). Request a personalized Stamped pricing quote for your business.
What level of support does Stamped offer?
Stamped provides support through email, chat, ticket submission, and a help center.
Does Stamped have a mobile app?
No, Stamped does not offer a standalone mobile app.
Does Stamped offer an API?
Yes, Stamped offers an API.