Zoho Assist

Zoho Assist

Last Updated Oct 14, 2025

Overview

Zoho Assist provides secure remote support and unattended access, enabling IT teams and support agents to resolve issues efficiently. It enables quick setup and smooth client management. Although some users mention occasional connection issues, its robust feature set and user-friendly design make it a reliable tool for remote assistance.

Overall Rating

Based on 1 users reviews

5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

What Is Zoho Assist?

Zoho Assist is a cloud-based tool for remote support and unattended access. It helps technicians troubleshoot computers and mobile devices with features like instant chat and multi-monitor control. Zoho Assist addresses issues like delayed support and the need for physical presence, providing quick, secure, cross-platform help without installing software on clients. As a result, teams respond faster and handle service issues more efficiently.

Zoho Assist Pricing

Zoho Assist has flexible pricing for remote access, including plans for on-demand support, unattended device management, and a free 15-day trial. Plans include Remote Support and Unattended Access.

Remote Support Plans

  • Standard: $12/technician/month
  • Professional: $18/technician/month
  • Enterprise: $28/technician/month

Unattended Access Plans

  • Standard: $12/month
  • Professional: $18/month
Request a personalized Zoho Assist pricing quote for your business today!

Disclaimer: The pricing is subject to change.

Zoho Assist Integrations

The software supports integration with multiple systems and platforms, such as:

Watch the Zoho Assist demo to learn more about its integration arrangements.

Who Is Zoho Assist For?

Zoho Assist is ideal for a wide range of industries and sectors, including:

  • IT support teams
  • Customer service departments
  • Managed service providers
  • Healthcare
  • Education industry

Is Zoho Assist Right For You?

Zoho Assist offers a strong solution for businesses needing efficient and secure remote support and access. Its user-friendly interface and smooth remote support features make it easy for technicians to connect with clients and solve issues quickly. The software stands out for its affordability, providing powerful features at a price often lower than competitors. Zoho Assist has also received notable recognition, including being named the ‘Customer's Choice’ in Gartner Peer Insights' Remote Desktop Software category for 2023 and 2024. It demonstrates reliability, ease of use, and a comprehensive feature set, making it a top option for organizations that rely on dependable remote assistance.

Still doubtful if Zoho Assist is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Pros And Cons of Zoho Assist

Pros

  • Easy deployment options

  • Seamless client management

  • Access unattended devices anytime

Cons

  • Occasional connection problems

  • Inconsistent session recording quality

Frequently Asked Questions

Yes. Zoho Assist provides a REST-based API.

Zoho Assist supports multiple languages including English, German, French, and many more.

Zoho Assist integrates natively with major tools, including Zendesk, Jira, Spiceworks, and Slack.

Zoho Asist has a mobile app for both iOS and Android.

Zoho Assist offers multiple plans for both remote and unattended access. Remote Support Plans include, Standard ($12/technician/month), Professional ($18/technician/month), and Enterprise ($28/technician/month). While Unattended Access Plans include, Standard ($12/month) and Professional ($18/month). Request a custom Zoho Assist cost quote for your business today!

Zoho Assist offers support through chat and email.

Zoho Assist is typically used by customer support teams, system administrators, IT teams, and support agents.