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Struggling with providing remote healthcare consultations? Doxy.me is your ultimate solution. The innovative, HIPAA-compliant telemedicine platform simplifies virtual care, ensuring security and ease. It enables secure and efficient audio-visual consultations customized to your business requirements. Explore Doxy me today!

Doxy.me Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integration

Patient Portal

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What Is Doxy.me?

Overview

Doxy.me is a telemedicine platform that enables healthcare providers to conduct remote consultations with their patients. It is a reliable and secure platform with HIPAA-compliant features. With Doxy Telehealth, providers can send a personalized room URL to patients via email or text message. The platform supports real-time audio-visual consultations and text-based conversations, enabling healthcare providers to connect with patients from anywhere, at any time.

What Is Doxy.me Best Known For?

Physicians can create a custom waiting room with personalized branding and logo, providing patients with a familiar and welcoming virtual care experience. They can add images, text, and video content to this waiting room to help patients pass the time and learn more about the practice. By customizing the waiting room, healthcare professionals can enhance the patient's experience during telehealth visits.

Doxy.me Pricing

Doxy.me offers flexible pricing options that depend on the needs of a practice. The vendor offers four subscription options:

  • Free – $0/month
  • Pro – $35 per month
  • Clinic – $50 per month
  • Enterprise – Custom Pricing
If you want a custom quote, feel free to contact us at Software Finder.

Disclaimer: The pricing is subject to change.

Doxy.me Integrations

Doxy.me integrates with several third-party health care IT solutions to expand its functionality. Some of the integrations include:

How Does Doxy.me Software Work?

Here's how you can make use of the software’s features after its successful installation:

  • Log in to the software using your credentials
  • Set up your virtual waiting room and customize it as needed
  • Schedule appointments and share secure access links with patients
  • Invite patients to join the virtual waiting room at their appointment time
  • Start real-time audio-visual consultations with patients
  • Use secure chat for text-based communication during the session
  • Share screens and documents for collaborative discussions
  • Access and manage patient records and notes within the platform
You can also schedule a Doxy.me demo to get a visual walkthrough of the software’s features.

Who Is Doxy.me For?

Doxy.me is suitable for clinics, hospitals, and organizations of all sizes that provide telemedicine services. It is typically used by a range of healthcare professionals, including:

  • Physicians
  • Therapists
  • Mental health providers
  • Counselors
  • Social workers

Is Doxy.me Right For You?

If you are looking for a powerful, secure, and easily accessible platform to provide telehealth services, Doxy.me might be the ideal choice for you. Its customizable features allow you to create a seamless experience tailored to your needs.

Additionally, Doxy me takes privacy and security seriously by ensuring compliance with regulations such as HIPAA, PHIPA/PIPEDA, GDPR, and HITECH. Prominent healthcare organizations like LMU Medical Clinic, Medical University of South Carolina, and SUNY Downstate Medical Center also trust Doxy.me to power their virtual services.

Still unsure if Doxy.me telehealth software is the right choice for you? Read Doxy me reviews or contact us at (661) 384 7070, and we will be happy to address your concerns.

Doxy.me Features

Doxy.me features a patient queue, which enables medical professionals to efficiently manage and oversee their virtual waiting rooms. When patients check in for their scheduled appointments using the personalized link, they are promptly placed in a virtual waiting room. Healthcare providers can then access a list of patients in the waiting room and can admit them into private telehealth sessions.

how it worksSee How It Works

This feature is designed to streamline the management of virtual patient consultations for healthcare providers. It offers a real-time overview of all appointments, allowing users to monitor the status of each appointment, including patients in the waiting room or currently in session. Clinicians can also access patient details, such as their name, reason for the visit, and location.

how it worksSee How It Works

Doxy.me empowers medical practices with insights into their telehealth services. These insights provide valuable information, including patient visit volumes, wait times, and provider availability, helping providers make informed decisions. Additionally, clinical analytics enable providers to track appointment history and cancellations.

how it worksSee How It Works

Live chat offers a convenient and straightforward means of engaging with patients through text, allowing for seamless communication even when you're already on a call with another patient. It serves as a valuable complement to audio and video communication methods, enhancing the overall patient experience.

how it worksSee How It Works

Pros and Cons of Doxy.me

Pros

  • User-friendly software interface
  • Integrates key clinical workflows seamlessly into virtual care
  • Offers text and email notifications
  • Branded enterprise solutions available for healthcare organizations
  • Supports video, audio, and text-based virtual care sessions

Cons

  • Steep learning curve, according to some Doxy reviews
  • Limited features in free version

Doxy.me Pricing

Free

Free features

eyeeye

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What's Included

  • Unlimited call minutes

  • Meets HIPAA requirements

  • Free BAA agreement

  • Virtual waiting room

Professional

All Free features, plus:

eyeeye

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What's Included

  • HD video

  • Invite patients via text

  • Customizable waiting room

  • Check-in notifications

  • Screen sharing

  • Group calls

  • Teleconsent

Clinic

All Pro features, plus:

eyeeye

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What's Included

  • Customizable branding

  • Personalized subdomain

  • Patient transfer

  • Shared waiting room(s)

  • Administrative controls

  • Usage analytics

Enterprise

All Clinic features, plus:

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What's Included

  • Unlimited users

  • Dedicated Telemedicine Success Manager

  • Quarterly business review

  • Group training sessions

  • Enterprise security reviews

Doxy.me Reviews

Overall Rating

4.7

287 Review(s)

Rating Distribution

5

star

(219)

4

star

(60)

3

star

(7)

2

star

(1)

1

star

April 2024

Doxy is the easiest way to telehealth!

Debbie

Mental Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

One click gets you into the waiting room. They also track session timing to help me start and end on time for the next client.

Cons

Nothing; if there is ever an issue, its usually the client's audio device (like headphones).

April 2024

Doxy.me is a professional Godsend

Suzanne

Mental Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

It is an essential and free HIPAA compliant video conferencing tool for telehealth therapy sessions!

Cons

It gets glitchy every once in a while, but theres not much to dislike.

April 2024

Quick access!

Mariel

Health, Wellness and Fitness

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Quick access and HIPAA compliance are essential for me as a mental health provider and my clients.

Cons

Its a great app for beginners. Thank you.

April 2024

I love this Product

Laura

Hospital & Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Easy to use and has all the features I need.

Cons

I have no complaints about the product.

April 2024

A wonderful resource

Ann

Mental Health Care

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Pros

The ease of scheduling appointments and meeting with clients.

Cons

Sometimes the connection on the clients end has been poor.

April 2024

Reliable

Jessica

Health, Wellness and Fitness

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I love that Doxy is always dependable. When other platforms fail, Doxy is reliable and cost-effective. I use the free version, which is perfect for my needs as a solo practitioner.

Cons

While I love that Doxy is always reliable and cost-effective, I sometimes experience occasional connectivity issues, which can disrupt my sessions with patients.

April 2024

Works but not great

Morgan

Mental Health Care

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

Pros

I have been using Doxy for therapy since the pandemic began. While it mostly works, I often face issues with lagging or glitching screens and voices. Additionally, I have been booted from video calls multiple times.

Cons

There are technical issues, like being booted out, lagging, and glitching.

April 2024

Helpful & HIPAA Compliant

Karen

Mental Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Pros

I like that it's free and usually works well.

Cons

Occasionally, I have faced technical challenges with audio and/or video dropping.

April 2024

Appreciative of service

Tricia

Mental Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Enables me to provide quality care to an underserved population.

Cons

I wish I could use more than two devices at a time.

April 2024

Works well for our patients

John

Medical Practice

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Pros

Easy to use, and our patients usually managed to use it unless they had a poor internet connection.

Cons

Some patients could not figure out how to get on the internet.

View All 287 Reviews

Frequently Asked Questions

Doxy.me software offers four standard subscription plans: Free, Pro, Clinic, and Enterprise. Contact us if you would like to receive a personalized Doxy me cost.