Last Updated
Overview
Behave Health is a comprehensive, HIPAA-compliant platform combining EHR, CRM, RCM, and ERP functionalities for behavioral health and addiction treatment providers. While some users mention some mobile app instability during check-in, its unified design effectively streamlines operations, enhances clinical coordination, and optimizes revenue management.
Overall Rating
Based on 13 users reviews
4.9
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Behave Health Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Patient Portal
- Mobile App
What Is Behave Health?
Behave Health is a cloud-based, all-in-one software platform that serves as a single system for managing clinical, administrative, and financial operations in behavioral health and addiction treatment facilities. Unlike generic medical EHRs, Behave Health EHR offers specialized functionality for patient admissions, group therapy sessions, medication management, and comprehensive revenue cycle automation, supporting the entire continuum of care.
Behave Health Pricing
Behave Health pricing consists of the following plans:
- Healthcare Provider Plans
- Support Provider Plans
- Provider Partner Plans
Disclaimer: The pricing is subject to change.
Behave Health Integrations
Behave Health is designed to integrate with external financial platforms to ensure accurate, real-time synchronization of financial data.
Who Is Behave Health For?
Behave Health integrates with many software including:
- Treatment centers
- Recovery residences
- Recovery community organizations
- Peer support programs
- Government agencies
Is Behave Health Right For You?
Behave Health is ideal for behavioral health organizations seeking a comprehensive, unified platform to handle both clinical and financial complexities under one roof. The platform is HIPAA-compliant and provides robust security measures to protect sensitive patient data. It is a modern, digital-first system that prioritizes revenue cycle performance and operational streamlining, enabling staff to focus more on patient care.
Still not sure about Behave Health? Contact our support team at (661) 384-7070 for further guidance.
Behave Health Features
Real-Time Documentation
This feature captures patient data instantly through real-time tools to maintain accuracy and compliance. This functionality enables clinicians to record session progress notes and utilize automated workflows, ensuring up-to-date patient records are available for clinical decision-making and enhancing overall patient care quality.
Comprehensive Treatment Planning
It facilitates the development of personalized treatment plans aligned with the patient’s recovery process. The system includes measurable goal tracking and multidisciplinary team collaboration features. This capability supports optimizing care delivery and ensures adherence to government and insurance documentation standards.
Medication Management
Behave Health features integrated tools for electronic prescribing (e-prescriptions) to streamline medication monitoring and ordering. Features include medication reconciliation to mitigate adverse interactions, alongside automated reminders for renewals and dosage modifications. This ensures coordinated and safe medication practices across all clinical departments.
Regulatory Compliance
This includes integrated features designed to support industry standards, specifically HIPAA-compliant data storage and sharing. The system generates accurate reports for audits and accreditation, and provides real-time alerts for regulatory updates, supporting facilities in maintaining data integrity, and meeting legal requirements effortlessly.
Secure Patient Data Management
The tool protects sensitive patient information through advanced security protocols and encrypted data storage solutions. The platform implements role-based access controls to restrict unauthorized access and defend against cyber threats. Routine system updates are deployed to ensure robust security and guarantee patient privacy across the entire platform.
Pros And Cons of Behave Health
Pros
It is an all-in-one EHR, CRM, RCM, and ERP solution
Robust features automate the complex revenue cycle process
It supports the entire continuum of care with one platform
Cons
Occasional glitches appeared during software updates
Some dashboard info became hard to locate after updates
Behave Health Reviews
Total 13 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars92%
4
Stars8%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Mental Health Care, 1-10 employees
More than a year
“powering statewide recovery standards”
Pros
Running Montana's NARR affiliate across a large rural state means we need one dependable place to manage the full recovery home certification process and this platform has become that system for us. Applications, data collection, reporting and network visibility are all avalaible in one clean well organized platform which makes daily work much more manageable. Their customer support has been exceptional and quick to respond whenever needed. Over our first three years the networks and structure we built throughout Montanas recovery ecosystem would not have happened without this software. It has significantly expanded RAMs statewide impact by helping us move faster in adopting national recovery housing standards while staying fully aligned with Montana legislation.
Cons
Because it is such a comprehensive platform there is an adjustment period during onboarding while users get familiar with the full workflow. The new features and updates have brought a lot of value but some teams still need time to fully absorb those changes and work them into their everyday processes.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Wholesale, 500+ employees
Less than a year
“Helpful Support”
Pros
Getting started with the software was very easy and it's simple to wokr with once you're in it. Whenever I had a question the help link answered it and customer support was also very helpful when I needed assistance.
Cons
One thing that's frustrating is that when you adjust or rename certain items and then bill or claim them again they aren't fully removed and still continue to appear.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 1-10 employees
Less than a year
“Good setup and billing”
Pros
Setting up a client in the system is really simple and billing is easy too. It's also a really solid software for clients to use on their end.
Cons
During the transition to the new version there were a few glitches but the team responded quickly and fixed the issues fast :)
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Frequently Asked Questions
Who are the typical users of Behave Health?
Behave Health software is designed for treatment centers, recovery residences, recovery community organizations, peer support programs, and government agencies, helping streamline operations and improve care coordination.
What level of support does Behave Health offer?
Behave Health offers multiple support channels, including phone support, email/help desk, a knowledge base, and live chat, to ensure immediate assistance for users.
What language does Behave Health support?
Behave Health supports English.
Does Behave Health have a mobile app?
Yes Behave Health offers a mobile app.
What other apps does Behave Health integrate with?
Behave Health integrates with external financial platforms to enable real-time synchronization of financial data, including QuickBooks Online, Xero, Sage, Oracle NetSuite, and DrFirst.
What types of pricing plans does Behave Health offer?
Behave Health offers three pricing options — Healthcare Provider Plans, Support Provider Plans, and Provider Partner Plans — all available through customized pricing based on organizational needs. Contact us to get a Behave Health cost quote.
Does Behave Health offer an API?
Yes, Behave Health offers an API.