Last Updated Oct 28, 2025

Key Takeaways

Generated from the text of customer reviews

CerboEHR is a web-based EHR designed for integrative and functional medicine practices. It supports charting, scheduling, patient messaging, and supplement tracking in a streamlined interface. Users value its patient engagement tools, though some mention occasional navigation challenges during setup. Recent updates include expanding the document upload size from 16MB to 50MB. The Fullscript lab integration has also been made bi-directional for a beta group.

Our Verdict

As a robust EHR solution, CerboEHR suits small to mid-sized practices focused on personalized care and direct patient communication. It particularly suits providers operating on cash-based or membership models who prioritize workflow control and client experience. Its pricing aligns with practices focused on integrative care and direct communication. Recommended for low-overhead environments.

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Overall Rating

Based on 23 users reviews

4.4

Rating Distribution

Positive

87%

Neutral

0%

Negative

13%

Starting Price
$269

/month

What Is Cerbo EHR?

Cerbo is a cloud-based electronic health record (EHR) and practice management software that streamlines patient health data management and improves workflow efficiency for healthcare practices. It provides a secure platform that facilitates communication and information sharing between providers and patients. Cerbo also provides a full range of clinical and administrative tools, such as electronic charting, e-prescribing, scheduling, reporting, and inventory management.

What Is Cerbo EHR Best Known For?

Cerbo EMR is renowned for its excellent customer support services, which provide prompt and reliable assistance to users whenever they encounter issues. The knowledgeable support team addresses all customer inquiries and works to resolve any issues in a timely manner. Moreover, the software is highly customizable, seamlessly adjusting to your requirements.

How Much Does Cerbo EHR Cost?

Cerbo offers transparent, user-based pricing, providing practitioners with the flexibility to choose a full-time plan that best fits their practice needs:

  • Prescribing Provider – $269/month
  • Non-Prescribing Provider – $244/month
  • Supporting/Alternate Provider – $121/month
  • Additional Staff – $60/month
  • Restricted Access User – one-time $15 setup fee
  • One-time set-up fee - $1,195
Reach out for a personalized Cerbo EHR pricing quote tailored to your practice needs.

Disclaimer: The pricing is subject to change. 

Cerbo EHR Integrations

Cerbo EHR integrates with several third-party applications, including:

How Does Cerbo EHR Software Work?

Here's how you can navigate the software’s dashboard and make use of its features:

  • Log in using your credentials and access the centralized dashboard
  • Manage patient records, complete charting, prescriptions, orders, and notes during visits
  • Schedule, confirm, and check in patients for appointments
  • Access a comprehensive library of tools like templates and workflows
  • Import clinical data like lab results directly into the EHR
  • Access the integrated billing system to perform revenue cycle management tasks
  • Communicate securely with patients via portal messaging
You can also schedule a free Cerbo EHR demo to explore its full range of functionalities.

Who Is Cerbo EHR For?

Cerbo EHR is designed for medical practices of all sizes. The software can be used in the following settings:

  • Direct primary care (DPC) practices
  • Concierge medicine facilities
  • Functional medicine clinics
  • Family Medicine
  • Pediatrics
  • Bio-Identical Hormone Replacement

Cerbo EHR Use Cases

Based on our analysis of user reviews and Cerbo EHR’s current capabilities, we have identified key scenarios where this software is a good fit for integrative medicine clinics, direct primary care providers, and small wellness practices:

Membership-Based And Direct Primary Care Clinics

Cerbo supports practices operating outside traditional insurance models by streamlining patient communication, subscription billing, and care coordination. Providers benefit from simplified workflows that align with recurring visit structures and long-term treatment plans.

Integrative And Functional Medicine Practices

Clinics focused on personalized, root-cause care use Cerbo EHR software to manage complex treatment protocols and supplement tracking. The system accommodates detailed charting, practice management, and patient engagement, which are central to functional medicine workflows.

Solo Practitioners Managing High-Touch Client Relationships

Independent providers who prioritize ongoing communication and individualized care find Cerbo effective for maintaining continuity. Its messaging and task management tools help clinicians stay responsive without relying on external systems.

Small Teams Coordinating Across Modalities

Practices with multiple providers offering varied services, such as nutrition, acupuncture, and counseling use Cerbo to maintain shared records while preserving workflow autonomy. This setup supports collaborative care without overcomplicating administration.

Clinics Transitioning from Paper Or Legacy Systems

Cerbo is often adopted by practices seeking a lightweight, web-based solution with minimal IT overhead. It suits teams looking to digitize operations without committing to large-scale enterprise platforms or complex onboarding.

Cerbo EHR User Sentiments

Most Positive Sentiments

Least Positive Sentiments

Ease Of Use & Workflow

Reporting & Analytics Limitations

85% were Positive

5% were Negative

10% were Neutral/Mixed

10% were Positive

50% were Negative

40% were Neutral/Mixed

Users consistently praise Cerbo’s intuitive layout and streamlined workflows. Solo and small practices find it easy to navigate, with minimal training required. A user said, “Cerbo is incredibly easy to use and makes charting and scheduling seamless.”

Users often mention that reporting tools are basic and lack customization. Practices needing advanced financial or clinical analytics may find the system insufficient. A user said, “Reporting is limited—I can’t filter or build the reports I need.”

Patient Communication & Messaging

Learning Curve For Setup & Configuration

70% were Positive

15% were Negative

15% were Neutral/Mixed 

15% were Positive

45% were Negative

40% were Neutral/Mixed

Reviewers highlight the secure messaging and portal features that support ongoing patient engagement. These tools are especially valued in direct care and functional medicine settings. A user said, “The messaging system is fantastic—patients love being able to communicate directly.”

While daily use is smooth, initial setup and customization require time and technical familiarity. Some users report needing external help to configure templates and workflows. A user said, “It took a while to get everything set up the way we needed.”

Support For Integrative & Functional Medicine Workflows

Limited Mobile Optimization

75% were Positive

5% were Negative

20% were Neutral/Mixed 

15% were Positive

50% were Negative

35% were Neutral/Mixed

Cerbo is frequently used by providers in integrative care, thanks to its flexibility in documenting complex treatment plans, customer support functionality pros and supplement protocols. A user said, “It’s perfect for functional medicine—customizable and built for our workflow.”

Mobile usability is flagged as inconsistent, with users preferring desktop access for full functionality. A user said, “Mobile access is okay but not ideal—I stick to desktop for most tasks.”

Is Cerbo EHR Right For You?

If you are looking for an all-in-one solution to manage patient health information and enhance the overall efficiency of your medical practice, then Cerbo EHR might be the right fit for you.

Cerbo prioritizes data security and privacy by fully complying with HIPAA rules and regulations. The software is also ONC certified, supporting interoperability through the seamless exchange of patient health data. Additionally, it is highly scalable and adapts to a practice's changing needs and expanding operations over time.

Still unsure if Cerbo EHR software is the right choice for you? Contact us at (661) 384-7070, and we will gladly help you make the best decision.

Pros And Cons of Cerbo EHR

Pros

  • Saves notes automatically when internet connection is lost

  • Grants easy access to patient health records

  • Tailor-made for functional and direct pay practices

  • Helps users build their own custom integrations

Cons

  • Onboarding and setup require a significant investment of time

  • Certain features are less intuitive or require additional workarounds

Frequently Asked Questions

Cerbo EHR offers several support options, including email, a help desk, FAQs, forums, a knowledge base, phone support, and a 24/7 live representative.

Cerbo EHR is used by various practices, including direct primary care (DPC), concierge medicine, functional medicine, and cash-based practices, as well as labs and pharmacies.

Cerbo software supports the English language.

Yes, Cerbo EHR supports mobile devices.

The vendor has not provided specific information about the mobile app.

Cerbo EHR price depends on five pricing tiers: Prescribing Provider at $269/month, Non-Prescribing Provider at $244/month, Supporting/Alternate Provider at $121/month, Additional Staff at $60/month, and Restricted Access User with a one-time $15 setup fee. Click on Get Pricing for a custom quote.

The implementation process for Cerbo EHR software is quite simple and requires users to follow a few simple steps. For more guidance and online support, schedule a free demo.

No, Cerbo EHR is not free.

Yes, Cerbo EHR offers an API.