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Crystal Practice Management Software

Crystal Practice Management

Last Updated Nov 7, 2025

Key Takeaways

Generated from the text of customer reviews

Crystal Practice Management is a practice management and EHR tool used by front-desk staff, clinicians, and billing teams. Optometry practices benefit most from this platform. Users appreciate its integrated scheduling and workflow efficiency but often mention billing complexity and occasional lag. The platform recently added a ‘cut’ option for appointments, alert resizing improvements, and billing search enhancements.

Our Verdict

Crystal Practice Management works well for small to mid-sized optometry practices looking to streamline scheduling, billing, and patient management on one platform. It serves multi-provider teams well, offering the structure needed to manage high patient volumes efficiently. The pricing aligns well with its capabilities, making it a practical and cost-effective choice for growing practices.

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Overall Rating

Based on 20 users reviews

4.1

Rating Distribution

Positive

80%

Neutral

15%

Negative

5%

Starting Price

Custom Pricing

Pros And Cons of Crystal Practice Management

Pros

  • User-friendly interface designed for easy navigation and adoption

  • Comprehensive patient management features tailored specifically for optometry practices

  • Efficient appointment scheduling and reminder system to minimize no-shows

  • Online patient forms reduce administrative burdens

  • Responsive customer support

Cons

  • Integration complexities with certain third-party software tools

  • Initial setup and implementation may require time and resources

  • Learning curve for users transitioning from previous practice management software

Frequently Asked Questions

Crystal Management Software offers two flexible plans: the In-Office Version and the Hosted Cloud Version, with custom pricing to suit your needs. Contact us today for your personalized Crystal Practice Management cost.

Crystal Practice Management is mainly used in optometrist practices and related offices for medication, lens dispensation, and selling frames. It can be customized for other specialties.
Crystal Practice Management offers medical billing, reporting, analytics, inventory management, scheduling, and more.

These are the support options offered by Crystal software: email and phone support.

Yes, Crystal software is a cloud-based platform.

The software supports the English language.

The software supports both Android and iOS devices.

No, Crystal Practice Management is not free.

Crystal Practice Management integrates with various third-party software, including BillFlash, AutoRemind, Worldpay, Kno2, and ABB Optical Group.

Yes, it offers an API.