Optimize practice management with Crystal EHR software, a powerful solution featuring scheduling, billing, and reporting. Designed to enhance efficiency and profitability in healthcare practices, it simplifies operations, providing comprehensive practice management solutions. Get started with a fully customized cost.

Crystal Practice Management Software Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integrations

Patient Portal

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What Is Crystal Practice Management?

Overview

Crystal Practice Management simplifies administrative tasks in optometrist offices and can be customized for other specialties. The cloud-based software is used to manage a medical practice's administrative and financial aspects. Crystal EMR can help healthcare providers with various tasks such as scheduling patient appointments, managing electronic health records, and generating financial reports.

What Is Crystal Practice Management Best For?

Crystal Practice Management is known for being a comprehensive and user-friendly scheduling solution that helps medical practices better organize their workflow. The color-coded scheduling tool integrates with the calendar in an intuitive interface that makes it easy to manage appointments.

Crystal Practice Management Pricing

Crystal Practice software offers these pricing tiers:

  • In Office Version – $9,995/unlimited workstations per location

Disclaimer: Prices are subject to change.

Crystal Practice Integrations

Crystal Practice Management software integrates with several third-party apps to streamline billing services, promote data exchange, and support patient engagement. Here are some of the software it integrates with:

  • BillFlash
  • AutoRemind
  • Worldpay
  • Kno2
  • ABB Optical Group

How Does Crystal Practice Management Work?

Here's how you can get started with Crystal EHR after installation:

  • Open the software on your computer and complete any required setup tasks, such as registration or activation
  • Select the type of data that you would like to view and manage by customizing fields in the patient database
  • Load up all forms and files that are necessary for practice operations, such as insurance forms or medical records
  • Make sure to configure settings within the software according to standards set by your organization, such as appointment confirmation methods or time-tracking rules
You can also schedule a live Crystal software demo to learn more about its functionality. Click on Watch Demo.

Who Is Crystal Practice Management For?

Crystal Practice Management is used to manage electronic medical records, secure electronic claims, and room scheduling. It also offers a multi-doctor scheduling program to ensure a practice-wide management system. The software supports:

  • Optometric offices
  • Frame and lens dispensaries
  • Pharmacies
  • Specialty-specific medical offices

Is Crystal Practice Management Right For You?

Crystal Practice Management provides an exhaustive billing component, customizable health records, and inventory management features. Users can also use it to track lab orders, customize radiology information systems, and patient scheduling. The software can also integrate with almost all insurance carriers, simplifying revenue cycle management for its users.

Still not sure if Crystal Practice Management is right for you? Get in touch with our customer support team, who will help you make the best decision.

Crystal Practice Management Software Features

Crystal Practice Management helps streamline claims management. With its intuitive user interfaces, healthcare professionals can analyze reimbursement patterns quickly to identify potential discrepancies or missing information. Its integrated analytics capabilities help providers gain insights into their performance so they can optimize their processes and ensure patient privacy is always maintained.

Crystal Practice Management assists with electronic prescribing by ensuring that prescriptions are accurate and legible, reducing the risk of errors or misinterpretation. Additionally, the platform allows healthcare providers to access patients' medication histories, drug interactions, and allergy information to help prevent potential adverse events.

Crystal Practice Management provides a comprehensive solution for medical reporting. Its intuitive platform lets providers quickly generate reports on patients, treatments, and other relevant data. It allows physicians to keep track of patient information in an organized way, enabling them to identify trends and potential areas for improvement.

Crystal Practice Management offers a comprehensive patient portal and kiosk for medical practices. The patient portal enables providers to quickly access patient information from anywhere, efficiently managing their workflow and keeping up with key developments in patient care. The portal integrates forms that patients can fill out to set up appointments, order contacts or frames, and more.

Crystal Practice Management also helps manage patient data and logs of pharmaceutical products. It helps providers track delivery timelines, check how many frames are left, order patterns, and stock levels to optimize their processes.

Pros and Cons of Crystal Practice Management Software

Pros

  • User-friendly interface designed for easy navigation and adoption
  • Comprehensive patient management features tailored specifically for optometry practices
  • Efficient appointment scheduling and reminder system to minimize no-shows
  • Online patient forms reduce administrative burdens
  • Responsive customer support

Cons

  • Integration complexities with certain third-party software tools
  • Initial setup and implementation may require time and resources
  • Learning curve for users transitioning from previous practice management software

Crystal Practice Management Software Pricing

In Office

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What's Included

  • Patient Demographics

  • Scheduling

  • Link to TAB

  • Billing

  • Certified Medical Records

  • Reports

  • Online Patient/Health Form with Kiosk Option

  • Integration of E-Prescribing with All Scripts

Hosted Cloud

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View Price

What's Included

  • Patient Demographics

  • Scheduling

  • Billing

  • Certified Medical Records

  • Reports

  • Online Patient/Health Form with Kiosk Option

  • Integration of E-Prescribing with All Scripts

  • Daily Backups and more

Crystal Practice Management Software Reviews

Overall Rating

4.1

20 Reviews

Rating Distribution

5

star

9

4

star

7

3

star

2

2

star

1

1

star

1

Sep 01, 2021

You are now about to enter 'The Twilight Zone'

Gregory

Medical Practice

Ease of use

5

Value for money

4

Customer Support

5

Functionality

4

Pros

Absolutely nothing to dislike or mention about the software.

Cons

Expressing regret over choosing the software and describing it as devastating with the loss of data.

Jul 01, 2021

Crystal EMR

Thao

Hospital & Health Care

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

Pros

The system is straightforward and easy to learn, especially in comparison to other options. The tech support is also commendable.

Cons

Criticism for having too many pages and clicks to complete a single exam.

Mar 01, 2021

Great overall, optometrists will benefit from this once they realize how to use it!

Sunil

Health Wellness and Fitness

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Successfully copied over old data, user-friendly with easy-to-understand instructions, and allows for easy editing of exams.

Cons

Suggesting the need for more staff trained in Canadian healthcare to enhance the program's compatibility.

Oct 01, 2020

Helping the Practice

Amanda

Health Wellness and Fitness

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

Pros

Crystal PM is praised for helping users maintain conciseness and accuracy when working up a patient. The user-friendly layout contributes to this positive experience.

Cons

Commenting on the billing portion being confusing, leading to errors due to layout issues.

Aug 01, 2019

Efficient way to chart

Anonymous

N/A

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

Pros

Scheduling is made easy with color-coded, readable schedules. The software's shortcuts enhance efficiency in charting, and the organization of tabs for different parts of the exam is appreciated.

Cons

Expressing a need for a comprehensive exam summary printing feature, as the current process is time-consuming.

Apr 01, 2019

Perfect for our Vision therapy Office

Anonymous

N/A

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

Pros

Positive features include recording each session with patients for easy reference, calendar functionality, and seamless scheduling. The system allows for efficient planning and coordination among vision therapists.

Cons

Noting a glitch where the doctor's notes are not saved when the doctor and a vision therapist are in the same patient's file.

Apr 01, 2019

Horrible! Always crashing!

Anonymous

N/A

Ease of use

4

Value for money

4

Customer Support

4

Functionality

5

Pros

A straightforward negative feedback stating dissatisfaction without specifying the reasons.

Cons

Describing constant freezing and crashing issues with the system, leading to frustration and data loss.

Jan 01, 2019

Crystal EHR

Lexie

Medical Practice

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

Pros

Positive feedback on user-friendly record management, ease of navigation, and customization options.

Cons

Mentioning the lack of some appealing features found in newer electronic healthcare systems, such as single-screen layouts.

Jan 01, 2019

Nice program for all office needs

Anonymous

N/A

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

Pros

Appreciation for the software's ease of use in scheduling appointments, patient data management, and inventory control.

Cons

Disliking the software's incompatibility with Apple products.

Dec 01, 2018

Great for PM, not so great for accounting

Jennifer

Medical Practice

Ease of use

8

Value for money

7

Customer Support

4

Functionality

7

Pros

Highlighting the ease of use for front office tasks, quick presentation of test results to patients, and efficient organization of scheduling for various doctors.

Cons

Identifying the inventory area as burdensome and suggesting improvements for smoother operation.

Frequently Asked Questions

Crystal Practice Managment offers a standard pricing plan called In Office Version that costs $9,995.00 per location. You can request a customized quote for Hosted Cloud Version by clicking on Get Pricing.

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