PatientNow

PatientNow

19 Reviews

Elevate patient care with PatientNow EMR, a comprehensive solution for aesthetic and medical practitioners. From appointment scheduling to patient engagement, our intuitive software streamlines operations. Experience a seamless journey, where precision meets efficiency in providing top-notch care.  Explore its features in a live demo. 

PatientNow Specifications

Appointment Management/Scheduling

e-Prescription

Lab Integrations

Patient Portal

View All Specifications

What Is PatientNow?

Overview

PatientNow is a cloud-based EMR designed for the elective medical industry (such as cosmetic medical practices). The software offers an all-in-one solution for managing various aspects of a practice, including scheduling, billing, patient records, and marketing. 

What Is PatientNow Best For?

PatientNow software is known for making the patient journey more efficient. This is done using various tools that enable healthcare providers to manage scheduling, patient charting, e-prescribing, and billing from a single platform. 

PatientNow Pricing

Pricing may vary depending on the number of users and requirements. For a personalized pricing quote, click Get Pricing.

PatientNow Integrations

PatientNow EMR integrates with several third-party applications, including: 

  • Cherry Financial 
  • CoverWell by InjectSure 
  • TouchMD 

How Does PatientNow Work?

Here's how you can get started with PatientNow after installation: 

  • Log in with your credentials and access the dashboard 
  • To create a new patient profile, click on the "Patients" tab on the dashboard and then select "Add New Patient"
  • To schedule an appointment, click the "Appointments" tab and select "New Appointment"
  • To create an invoice, click the "Billing" tab and select "New Invoice" 
  • To access the EHR module, click on the "EHR" tab on the dashboard 
  • To access marketing tools, click the "Marketing" tab 
  • To customize settings, click the "Settings" tab 
You can also click Watch Demo for a free PatientNow demo and learn more about its functionality.

Who Is PatientNow For?

PatientNow is designed for elective medical practices of all sizes, including solo and group practices and clinics. It is used in medical specialties such as: 

  • Plastic surgery 
  • Dermatology 
  • Health and wellness 
  • Hormone replacement therapy (HRT) 
  • Med spas 

Is PatientNow Right For You?

A medical practice should consider using PatientNow if it’s looking for a comprehensive solution to manage day-to-day operations efficiently. Here are some reasons to choose the EMR software: 

  • Streamlined practice operations 
  • Enhanced patient experience 
  • Improved revenue cycle management 
  • Robust reporting and analytics 
  • Telemedicine capability 

Still not sure if it’s the right choice for you? Read PatientNow reviews to see how other practitioners benefit from it.

PatientNow Features

The EMR/EHR feature of PatientNow lets users create and maintain digital records of patient medical history, diagnosis, and treatment plans. It ensures the accuracy and completeness of patient data and facilitates communication between healthcare providers.

Patients can access their medical records, view test results, and securely communicate with their healthcare providers through the patient portal. It enhances patient engagement, improves patient satisfaction, and strengthens the patient-provider relationship.

PatientNow automates the billing process, generates invoices, and tracks payments. This feature ensures the accuracy of billing data, reduces billing errors, and improves revenue cycle management.

Medical businesses can track inventory levels, manage stock reorder points, and generate purchase orders. This feature optimizes inventory management, reduces wastage, and improves cost control.

Create and execute targeted marketing campaigns to retain existing and attract new patients. The feature includes email marketing, social media integration, and campaign tracking, which help practices increase their patient base and revenue.

PatientNow enables medical practices to conduct virtual consultations with their patients. This feature includes video conferencing, chat, and screen sharing, which help practices increase patient access, reduce wait times, and improve patient satisfaction.

Pros and Cons of PatientNow

Pros

  • Customizable
  • Easy to use
  • Cloud based
  • Good customer support

Cons

  • Some features have a steep learning curve
  • Multi-language support not available

PatientNow Reviews

Overall Rating

3.2

19 Reviews

Rating Distribution

5

star

4

4

star

3

3

star

6

2

star

4

1

star

2

May 15, 2023

The Two Sides To Using PatientNow

Beck

Cosmetics

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

Pros

One of the advantages of PatientNow is its allinone system which allows for easy management of various tasks such as checking people in and out scheduling and processing payments. Additionally it enables us to keep better track of package sessions as we can now allow for prepurchasing singular items.

Cons

Unfortunately we have experienced issues with the text messaging feature. Despite receiving approval and being notified of successful delivery the texts did not go through. The support team's response to this issue has been unsatisfactory with a lack of understanding and failure to provide effective solutions. Furthermore certain features such as treatment pathways and report consistency have proven to be unreliable. The overall lack of competence and knowledge displayed by the support team is frustrating and adds to the challenges faced when using PatientNow.

May 24, 2022

Small practice can use it

Sarah

Heaven Way Clinic

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

Pros

The pathways are great and we can communicate with patients and medical professionals using the same software.

Cons

The system organization is quite difficult and it is not suitable for handling a large number of patients.

Apr 13, 2022

Amazing!

Tonya

Variant Medical Clinic

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

Pros

It is very easy to learn and works for small practices as well as larger hospitals. My husband is a doctor and he uses it too. Highly satisfied.

Cons

Installing updates is a bit frustrating at times.

Mar 07, 2022

Seems like a good solution

Kiarash

Sparkling White Dental Clinic

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

Pros

I am a new user but the user interface is clean and the database appears on it any way you like. The customization options are superb.

Cons

The formatting for documents is not ideal and there are some bugs in the feature.

Apr 29, 2021

Needs improvement!

Brittany

Bel Viso Medical Spa

Ease of use

4

Value for money

3

Customer Support

4

Functionality

2

Pros

They have a lot of features to offer.

Cons

Its difficult to get started. Around 75% of my patients dislike the portal, and online booking is overwhelming for them. As a result, I am now doing a lot more scheduling myself, which is taking time away from the practice.

Apr 29, 2021

A practical choice

Shauna

Skin Theory Aesthetics Inc.

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

Pros

This software is capable of many things, It has helped us get our sales up . Overall, The system is user friendly and almost anyone can use it.

Cons

The system glitches a lot and sometimes the data is lost and cant be retrieved.

Apr 29, 2021

Not A good choice!

Jonathan

BermanPlastic Surgery

Ease of use

6

Value for money

4

Customer Support

5

Functionality

6

Pros

The app works well. The team is also great. The system is pretty affordable as compared to other softwares.

Cons

Reporting is difficult. The system is inconvenient and inefficient. I bought a Microsoft tablet to use with this app, but its too cumbersome to use, so I dont use it. It is too sluggish

Apr 29, 2021

An outstanding practice management software.

Louise

Advanced Aesthetics Lopez Plastic Surgery

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

Pros

PatientNow software is an outstanding practice management method. From a marketing standpoint, the software is solid; it includes a drip marketing aspect that corresponds to the patients procedures. Recommended!

Cons

PatientNow can be sluggish at times, and so we had to upgrade to the iCloud version to take advantage of some of the newer features it offers.

Apr 06, 2021

Not the best but also Not the Worst

Michelle

Synergi Facial Surgery & MedSpa

Ease of use

7

Value for money

6

Customer Support

7

Functionality

6

Pros

Customer service is the best, very helpful and cooperative.

Cons

Not very user friendly. Need updates.

Mar 26, 2021

Outdated

Steven

Precede Medical Clinic

Ease of use

6

Value for money

4

Customer Support

5

Functionality

5

Pros

It has a simple calendar for scheduling and they tailored the layout according to my liking.

Cons

I am frustrated because the functionality is outdated and it does not have the latest features.

Frequently Asked Questions

Support is available through phone, chat, email, and FAQs/forum.

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