Top 15 PatientNow Alternatives
Compare Features
Feature List |  PatientNow |  AdvancedMD |  athenaOne |  Cerner EMR |  DrChrono EHR |
|---|---|---|---|---|---|
Appointment Management/Scheduling | |||||
e-Prescriptions | |||||
Lab Integration | |||||
Patient Portal | |||||
Mobile App | |||||
Telemedicine | |||||
Billing and Invoicing | |||||
Claims Management | |||||
Customizable Forms | |||||
Patient Demographics |
Make decisions with real reviews from real users
Top 10 PatientNow Alternatives
PatientNow is an integrated Electronic Medical Records (EMR) and practice management software. It is designed for aesthetic medicine providers, med spas, plastic surgery clinics, dermatology practices, and wellness facilities.
However, despite its specialized features for the aesthetics industry, many users encounter challenges, such as a non-intuitive user interface, contract inflexibility, limited customization, payment processing issues, and complex scheduling functionality. These challenges have led many aesthetic and wellness practices to seek alternatives that better suit their needs.
Here, we will review the top 10 PatientNow alternatives that will help healthcare professionals make the right choice. For each software, we will cover:
- How each platform compares to PatientNow
- Pros and cons
- Cost details
TL;DR: What’s the best alternative to PatientNow? Pabau is the best alternative to PatientNow due to its intuitive interface, customizable templates, strong reporting, and online booking capabilities.
Our Top 10 PatientNow Alternative Recommendations
1. Pabau
Best For: Medspa, Aesthetics, and Specialized Healthcare
Overall Rating: 4.9/5
Free Trial: No free trial
Pabau is a cloud-based practice management software designed for healthcare providers to optimize client care. It offers features, like appointment reminders, digital client records, a patient portal, stock management, video conferencing, and reporting aimed at improving clinical efficiency and patient care.
Unlike PatientNow, Pabau charges a flat monthly fee and gives access to all features. Its pricing is based on the number of users and clients. However, PatientNow asks users to sign an annual contract, which is not particularly suitable for all clinics.
As both platforms offer comprehensive client portals, PatientNow is limited because it allows only adding medical information and history. However, in Pabau, clients get a client portal with online booking functionality. They can book appointments, complete consent forms, view pre-care and post-care instructions, and check lab results.
We recommend Pabau for its online booking, customizable templates, and strong reporting functionality.
What Are The Pros And Cons Of Pabau?
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How Much Does Pabau Cost?
Pabau pricing starts at $69/month in its Starter Package. This includes one user and less than 100 clients. Further pricing tiers of the software are available at custom pricing, which include:
- Solo Plan – one user and unlimited clients
- Team Plan – 2-3 users and unlimited clients
- Medium Plan – 4-5 users and unlimited clients
- Group Plan – 6-15 users and unlimited clients
Disclaimer: The pricing is subject to change.
2. Zenoti
Best For: Salons and Spas, Medspas, Fitness centers, Barbershops
Overall Rating: 3.9/5
Free Trial: No free trial
Zenoti is a cloud-based software designed to help beauty and wellness businesses manage their day-to-day operations.
When comparing the two platforms, Zenoti stands out for its employee management tools, which include attendance and time tracking. It allows users to log attendance in real-time through PIN, mobile check-ins, and biometrics. However, PatientNow lacks a dedicated attendance tracking module and focuses more on clinical and patient‑management workflows.
Many reviewers praise the platform due to its customization flexibility according to the business's needs. Additionally, Zenoti offers an intuitive drag-and-drop interface that allows users to organize online bookings and re-bookings, and manage employee schedules, compared to PatientNow.
Overall, Zenoti emerges as a superior choice for small to mid-sized businesses and large enterprises looking for clinical management and AI-reporting tools.
What Are The Pros And Cons Of Zenoti?
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How Much Does Zenoti Cost?
Zenoti operates on a subscription model with pricing starting at $400 per month. The vendor offers three plans with customized prices according to the business type, which include:
- Growth
- Hypergrowth
- Complete
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
3. ModMed EMR
Best For: Specialty Outpatient Practices
Overall Rating: 4.3/5
Free Trial: Not available
ModMed EMR offers an all-in-one suite of healthcare IT solutions designed to help providers deliver a modern standard of patient care. Its two main EMR solutions, gGastro and EMA, integrate with practice management, inventory management, revenue cycle management, analytics, and patient engagement tools.
When comparing these two platforms, reviewers praise ModMed for its integrated billing and RCM tools. It has built-in compliance, reporting, and integration that support financial insights. In contrast, PatientNow's billing and payment features are more towards aesthetic rather than full medical revenue cycle operations.
Moreover, ModMed takes the edge due to its user-friendly interface, compared to PatientNow, which does not have an intuitive interface.
We recommend ModMed for its specialty-specific approach, advanced analytics, and exceptional customer service, catering to those looking for tailored solutions.
What Are The Pros And Cons Of ModMed EMR?
Pros | Cons |
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How Much Does ModMed EMR Cost?
The pricing of ModMed starts at $500/provider/month, depending on the practice requirements.
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
4. Nextech EMR
Best For: Dermatology, Med Spa, Plastic Surgery, and Orthopedics
Overall Rating: 3.9/5
Free Trial: No free trial
Nextech EMR is a comprehensive practice management solution designed to streamline workflows for specialty practices. Its strength lies in handling true EMR requirements, complex specialty workflows, and revenue cycle management.
Reviewers suggest that compared to PatientNow, Nextech’s strength lies in customizing templates and workflows to suit specialties like dermatology, ophthalmology, and plastic surgery. This flexibility makes it easier to align the system with clinical practices.
Both platforms offer reporting tools, but Nextech takes the edge due to its advanced analytics that connect the financial reports to Practice Management (PM) and EMR. Moreover, its customizable dashboards allow users to view real-time metrics.
We recommend Nextech for its physician-driven clinical and RCM capabilities that enhance accuracy, scalability, and revenue optimization.
What Are The Pros And Cons Of Nextech EMR?
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How Much Does Nextech EMR Cost?
Nextech’s pricing starts at $300/user/month, based on the specific needs and requirements.
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
5. Jane App
Best For: Medical Spas, Mental Health, and Aesthetics Practices
Overall Rating: 4.7/5
Free Trial: Not available
Jane App is a cloud-based EMR and practice management software that helps manage clinical and business workflows through a single online system. It stands out as the best alternative to PatientNow due to its outstanding customer support and scalability. The platform is well-known for its intuitive interface, and it is highly supportive of clinical documentation and day-to-day practice work. In contrast, PatientNow does not offer a user-friendly interface.
We recommend Jane App for its flexible charting tool, online booking, and e-prescription, making it suitable for large healthcare practices.
What Are The Pros And Cons Of Jane App?
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How Much Does Jane App Cost?
The platform has three pricing plans available, with the basic plan, Balance, for $54/month. It includes features like unlimited admin and locations, a single practitioner profile, and up to 20 appointments per month. Additional plans include:
- Practice - $79/month
- Thrive - $99/month
Disclaimer: The pricing is subject to change.
6. Carepatron
Best For: Mental Health, Chiropractors, and Physical Therapists
Overall Rating: 4.4/5
Free Trial: 30-day free trial
Carepatron is a cloud-based EHR and practice management software designed to help healthcare professionals streamline their workflow, improve efficiency, and schedule appointments.
Reviewers suggest that Carepatron has an intuitive interface, compared to PatientNow, whose interface is clunky and outdated. While PatientNow’s scheduling tool is complex, Carepatron’s easy-to-navigate calendar reduces scheduling errors and onboarding friction.
Furthermore, the platform excels in its Carepatron AI that gives instant answers about appointments, generates reports, assessments, and notes, and drafts messages for communication.
Overall, we suggest Carepatron for its user-friendly interface, simple billing, and a budget-friendly choice for small to mid-sized practices.
What Are The Pros And Cons Of Carepatron?
Pros | Cons |
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How Much Does Carepatron Cost?
Carepatron pricing starts at $29/month in its Essential plan. Further software pricing plans include:
- Plus - $39/month
- Advanced - $49/month
Also, the platform offers a 30-day free trial.
Disclaimer: The pricing is subject to change.
7. Symplast
Best For: Medical Spas, Plastic Surgery Practices
Overall Rating: 4.1/5
Free Trial: No free trial
Symplast is an all-in-one Electronic Health Record (EHR) and practice management software designed for med-spas, cosmetics, and aesthetic clinics.
The platform stands for its user-friendly interface that allows users to easily format templates and customize windows based on user preferences. In contrast, PatientNow offers a clunky and outdated interface.
PatientNow offers no contract flexibility, which means that users cannot cancel contracts over a minor issue, despite being long-time customers. In contrast, Symplast offers month-to-month billing without locking practices into long multiyear contracts.
We recommend Symplast for its user-friendly interface, mobile e-prescriptions, and telehealth services.
What Are The Pros And Cons Of Symplast?
Pros | Cons |
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How Much Does Symplast Cost?
The pricing of Symplast starts at $300/month, depending on the practice size and specific requirements.
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
8. Vagaro
Best For: Mental Health, Medical Spa, and Physical Therapy
Overall Rating: 4.4/5
Free Trial: 30-day free trial
Vagaro is a cloud-based booking and scheduling solution for spas, salons, and fitness centers that offer promotional services to professionals. It offers comprehensive features, including payroll, inventory management, email and text notifications, client databases, bookkeeping, and automated email marketing.
Compared to PatientNow, Vagaro offers affordable, transparent tiered pricing, suitable for solo providers up to multi‑location businesses. This makes a good choice for budget‑conscious or early‑stage med spas compared to PatientNow’s higher‑commitment model.
From a consumer perspective, Vagaro is the superior choice for booking general beauty, wellness, and fitness appointments due to its public-facing marketplace. It allows users to discover new businesses and find daily deals. In contrast, PatientNow is a backend management tool for medical practices and does not offer a consumer booking portal.
We recommend Vagaro for its appointment booking, client communication, scheduling, and revenue tracking without the heavy clinical infrastructure.
What Are The Pros And Cons Of Vagaro?
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How Much Does Vagaro Cost?
Vagaro Pro’s pricing is per ‘bookable calendar’ (i.e., per practitioner/schedule) and it starts at $30/month/location. The pricing plans for Vagaro are highly flexible and designed to accommodate businesses of various sizes, from solo practitioners to multi-service providers. For multiple locations, it offers custom pricing.
Disclaimer: The pricing is subject to change.
9. ClinicSense
Best For: Massage Therapy, Physical Therapy, and Osteopathy
Overall Rating: 4.8/5
Free Trial: 14-day free trial
ClinicSense is a cloud-based practice management software for healthcare professionals like massage therapists, physical therapists, occupational therapists, and multi-disciplinary clinics. It offers a suite of tools, including appointment management, online bookings, invoicing, payment processing, and treatment notes.
Both platforms offer marketing tools. But ClinicSense stands out due to its ‘Feedback and Google Reviews’ that automatically trigger the review request based on the completed appointments.
The platform is well known for its intuitive interface, whereas the interface of PatientNow is complex and outdated. Compared to PatientNow, the customer support of ClinicSense is responsive and provides fast, helpful, and personalized support through various channels.
Overall, we suggest ClinicSense for its strong online booking and clear pricing tiers that are suitable for small health and wellness practices.
What Are The Pros And Cons Of ClinicSense?
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How Much Does ClinicSense Cost?
ClinicSense pricing starts at $39/month in its Lite plan. Further pricing tiers of the software include:
- Standard - $69/month
- Premium - $99/month
Disclaimer: The pricing is subject to change.
10. AestheticsPro
Best For: Medical Spas and Aesthetics Practices
Overall Rating: 4.4/5
Free Trial: Not available
AestheticsPro is a cloud-based practice management software that specifically caters to medical spas and aesthetic practices. It offers a comprehensive suite of features, including client management, telemedicine, marketing, e-prescribing, online booking, and POS.
Unlike PatientNow, AestheticsPro stands out due to its responsive customer support, ensuring prompt and effective resolution of user concerns. It’s an excellent choice for those prioritizing dependable service.
Reviewers suggest that the AestheticsPro’s payment system works reliably, and payment workflows feel intuitive. However, PatientNow’s payment processing system needs to be improved due to issues in the Pax machines that do not properly reflect the updated fees.
Overall, we recommend AestheticsPro for its centralized workflows and HIPAA-compliant operations for new and multi-location medspa practices.
What Are The Pros And Cons Of AestheticsPro?
Pros | Cons |
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How Much Does AestheticsPro Cost?
AestheticsPro price starts at $160/month for 2 users and $85/month for additional users in its Pro-Plus plan. Further pricing tiers of the software include:
- Executive - $285/month
- Enterprise - $350/month
Disclaimer: The pricing is subject to change.
How Do We Choose Our PatientNow Alternatives?
We at Software Finder conducted an evaluation of various EMRs to find the best PatientNow alternatives. Our review process includes the following steps:
- User Research: We conducted in-depth interviews and surveys with med spa owners, clinic staff, practice administrators, and aesthetic physicians. We specifically focused on those who use EMR and practice management systems in medical aesthetics, plastic surgery, dermatology, and wellness practices. This helped in understanding the patient engagement challenges, clinical documentation, and aesthetic-specific workflows
- Platform Testing: Our team performed hands-on testing of each alternative through free trials, pilot implementations, and product demos. This helped in assessing the user interface, treatment charting capabilities, inventory tracking, and before/after photo management capabilities
- Functional Analysis: We examined the core features that are essential for aesthetic practices. This includes customizable clinical charting templates for cosmetic procedures, HIPAA-compliant telehealth, payment processing, and analytics dashboards for tracking treatment outcomes
- Market Position Assessment: We evaluated vendor reputation within the medical aesthetics, feedback from verified users, pricing transparency, implementation success rates, and long-term viability to present top alternatives
Wrapping Up: Choosing The Best PatientNow Alternative
Choosing the right PatientNow alternative requires careful consideration of the practice needs, operational workflows, growth trajectory, and marketing automation priorities. It is crucial to carefully evaluate your budget, workflows, and specific needs to find the best solution.
Additionally, consider scheduling demos with multiple vendors, comparing costs, and gathering feedback from aesthetic practitioners to assess system reliability. This evaluation approach will help you choose the best PatientNow alternative that streamlines clinical workflows, enhances patient engagement, and supports your practice's growth.
