Last Updated Nov 4, 2025
Key Takeaways
Generated from the text of customer reviews
Tebra is a cloud-based EHR and practice management platform for small to mid-sized medical practices. Users value its intuitive interface and fast onboarding. The main challenge highlighted by users is the reliability of claim processing. Recent updates include AI note assist and automated patient review responses, further enhance the platform’s efficiency and usability.
Our Verdict
Tebra is a reliable choice for small to mid-sized medical practices seeking an all-in-one platform for EHR, billing, scheduling, and patient engagement. Its intuitive interface and fast onboarding suit new practices, while integrated telehealth and marketing tools support growth. Pricing is reasonable for its capabilities. We recommend Tebra for clinics prioritizing efficiency, streamlined workflows, and patient communication.
Overall Rating
Based on 225 users reviews
3.5
Rating Distribution
Positive
60%
Neutral
18%
Negative
23%
Starting Price
Custom
What Is Tebra?
Tebra is a comprehensive practice automation solution for independent practices and billing companies. Designed specifically for private practices, Tebra's ‘EHR+’ platform consolidates clinical workflows, billing, scheduling, and patient communication into a single, integrated system.
In addition to core billing and Electronic Health Record (EHR) functions, Tebra offers marketing tools that help care providers manage their online presence and reputation. These practice growth features enable providers to attract and retain clients while keeping their operations running with minimal supervision.
Tebra, a merger of Kareo EMR and PatientPop, delivers a unified platform that combines care delivery, patient engagement, and practice growth solutions. It’s designed to modernize every phase of the patient journey while enabling a more connected, future-ready practice.
What Is Tebra Best Known For?
It is best known for its integrated, all-in-one platform that incorporates built-in AI to streamline administrative operations, for instance, AI-powered note generation that speeds up charting. Tebra’s AI also powers automated review responses and reputation insights, helping practices maintain their online presence and patient satisfaction without manual effort.
By automating key processes from appointment scheduling to claims management and payment, Tebra helps practices and billing professionals boost productivity, reduce manual work, and accelerate insurance payments.
How Much Does Tebra Cost?
Tebra Integrations
The platform serves as a central hub with a robust ecosystem of integrations. It streamlines patient intake, form management, and payments, all from one unified interface. Tebra’s integrations with 60+ EHRs and third-party platforms enable users to:
- Order prescriptions, lab tests, and imaging directly within the platform
- Securely share patient data without switching systems
- Deliver virtual care with built-in telehealth, no extra logins or tools needed
- Integrate with existing EHRs, including legacy systems, to ease transitions
How Does Tebra Work?
Here’s a quick look at how Tebra helps independent practices and billing companies get back to what matters most:
- Automate workflows: Tebra’s certified, cloud-based EHR streamlines charting, documentation, e-prescribing, and lab ordering. AI-powered ‘Note Assist’, customizable templates, and shortcuts reduce documentation time and manual effort
- Simplify billing: Integrated billing and claims management automate charge capture, scrubbing, submission, eligibility verification, and denial management
- Provide an exemplary patient experience: Tools for online scheduling, digital intake, HIPAA-compliant messaging, and reputation management to attract and retain patients
- Make data-driven decisions: Receive in-depth business intelligence across scheduling, billing, patient engagement, and marketing. Analytics tools help track revenue trends and optimize digital presence
Who Is Tebra For?
Tebra is tailored for independent medical practices, specialty clinics, and medical billing companies that seek a fully integrated, cloud-native EHR+ platform. The platform is particularly well-suited for practices and billing companies that are looking to:
- Consolidate their software: For practices tired of juggling multiple, disconnected systems for their EHR, billing, and patient engagement, Tebra offers a single, unified solution.
- Grow their practice: Tebra’s marketing and patient communication tools are built to help attract new patients, manage online reputation, and improve patient retention.
- Improve efficiency: If your staff spends too much time on administrative tasks, Tebra’s automation features, including AI-powered tools, are designed to free up time so they can focus on patient care.
- Support across a variety of specialties, including General Practice, Psychiatry, Physical Therapy, Nurse Practitioners, and more!
If your business is a small, solo operation or a growing multi-provider group, Tebra is designed to streamline your daily workflow. Backed by a large user base, over 42,000 practices, and 1,600 billing companies, Tebra offers a unified solution for independent healthcare professionals looking to enhance operational workflows and business growth.
Tebra Use Cases
Based on our analysis of user reviews and Tebra's current offerings, we have identified some key scenarios where Tebra is a good fit for medical practices:
1.New Practices Seeking Quick, Easy Implementation
Tebra is suited for new or small practices that need to implement an EHR system quickly without any heavy setup or technical training. Reviews highlight its intuitive, ‘social media–like’ interface and guided onboarding program. The software’s process includes a dedicated account manager and role-based training through ‘Tebra University’. Most core functions are pre-activated four to six weeks before launch, allowing practices to familiarize themselves with the system ahead of going live.
2. Practices Requiring An Integrated All-In-One Platform
The platform is a strong fit for practices that want to manage clinical, billing, scheduling, and patient communication from a single system. User feedback notes that the platform assists healthcare providers in managing both clinical documentation and billing in-house while also handling patient communication and appointments within the same system.
3. Practices Looking To Improve Patient Communication And Marketing
Based on feedback gathered from users, Tebra is a strong fit for practices that want to strengthen patient engagement while also managing their reputation online. Its built-in tools for review management, automated reminders, and digital marketing help practices reduce phone calls, keep schedules filled, and build trust with new and existing patients.
Tebra User Sentiment
Most Positive Sentiments | Least Positive Sentiments |
Ease of Use & Onboarding | Billing / Claims & Clearinghouse Issues |
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Users frequently praise how easy it is to navigate Tebra, clear labeling of tabs, intuitive layout, switching between windows, etc. | Many complaints about unreliable clearinghouse, rejected claims, difficulty in getting claims processed, and needing to resort to insurer portals directly. Billing is often cited as a major pain point. |
Comprehensive Training / Learning Resources | Customer Support Responsiveness & Resolution |
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Users often mention Tebra University, videos/webinars, step-by-step help, and onboarding coaches / trainers. These help especially new users get started. | While some users have good things to say about onboarding, many more are frustrated by slow responses, unresolved tickets, further delays, or gaps in service. |
Feature Set: EMR + Telehealth + Practice Management Functionality | User Interface / App Limitations / Dashboard Missing Features |
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Many testimonials praise telehealth, charting, scheduling, practice management tools, and templates; their strongest functional areas. | Some users feel certain features are missing or poorly placed, e.g., patient intake forms not on the dashboard, a lack of customization for note templates, a desktop app only for certain billing operations, and UI feels inconsistent. |
Is Tebra Right For You?
eliminate the need for disconnected, siloed tools, so you can focus on boosting revenue.
Tebra also offers dedicated customer support, onboarding resources, and training to ensure users maximize platform value. It meets HIPAA compliance standards and includes data security safeguards to protect sensitive patient information. Formerly Kareo, Tebra also holds the title of 2021 Best in KLAS for small practice ambulatory EHR/Practice Management solutions.
If you are ready to explore how Tebra aligns with your specific needs, you can request a personalized demo or free practice assessment. This provides a tailored plan and a firsthand look at how the software can improve workflows and support long-term growth.
Still not sure about Tebra? Contact our support team at (661) 384-7070 for further guidance.
