Last Updated
Overview
Rcopia is a web-based e-prescribing software that allows healthcare professionals to enhance patient care. While some users have expressed concerns regarding ongoing software updates disrupting their workflow, many praise its custom configurations. By offering innovative features, medication tracking, and clinical decision support, Rcopia prevents errors and delays in patient care.
Overall Rating
Based on 20 users reviews
2.8
Rating Distribution
Positive
50%
Neutral
5%
Negative
45%
Starting Price
Custom
Rcopia Specifications
- Appointment Management/Scheduling
- e-Prescriptions
- Lab Integration
- Patient Portal
What Is Rcopia?
Overview
Rcopia by DrFirst is an award-winning e-prescribing software. The system features predictive analytics, electronic medication histories, and secure messaging tools to streamline day-to-day prescribing workflows. It also includes legend drug and controlled substance e-prescribing (EPCS), clinical decision support, and medication adherence monitoring solutions – all designed to improve medication safety and overall health outcomes for patients.
What Is Rcopia Best Known For?
The DrFirst Rcopia e-prescribing system stands out with its medication adherence monitoring and behavioral support solutions. This feature helps providers identify patients at risk for non-adherence and equips them with tools to encourage compliance, including behavioral support programs, diagnosis-specific education resources, and financial savings opportunities.
Rcopia Pricing
Rcopia Integrations
Rcopia offers custom API integrations to help providers connect with their existing tech stack. It also integrates seamlessly with the following third-party platforms:
How Does Rcopia Software Work?
Here’s how you can navigate the software’s dashboard and make use of its features:
- Log in to the system using your credentials
- Review patient medication history and adherence data
- Receive drug-drug and drug-allergy alerts as well as patient-specific formulary guidance
- Transmit the prescription to the selected pharmacy electronically
- Utilize DrFirst’s ‘EPCSGold’ module for electronic prescribing of controlled substances
- Monitor patient adherence using the embedded ‘PatientAdvisor’ toolbar
- Use the ‘SmartSuite predictive analytics’ technology to facilitate medication decisions
- Customize the interface with flexible widgets and color preferences
- Access built-in tools for renewals, splits, and adjustments as needed
Who Is Rcopia For?
Rcopia e-prescribing software is suitable for healthcare practices of all sizes. It is commonly used by:
- Pharmacies
- Hospitals and health systems
- Physicians
- Pharmacy benefit managers
- Private practices
- Specialty clinics
Is Rcopia Right For You?
If you are a healthcare provider or organization looking to streamline your medication management processes and enhance patient safety, Rcopia might be the right choice for you. Its user-friendly interface, coupled with powerful features like predictive analytics and comprehensive medication history, ensures that your prescribing is efficient, accurate, and patient-focused.
The software also offers flexibility through custom configurations and mobile access, allowing providers to e-prescribe medications from any location. Backed by its extensive experience of delivering more than 1 billion medication transactions, Rcopia is a trusted solution that can provide you with the expertise you need to optimize your e-prescribing and medication management workflows.
Still not sure if Rcopia e-prescribing system is the right fit for you? Contact us at (661) 384-7070, and we will help you make the best decision.
Rcopia Features
Predictive Analytics
Powered by DrFirst's SmartSuite predictive analytics technology, Rcopia “learns” your e-prescribing patterns to facilitate medication decisions with fewer clicks, cleaner sig instructions, and reduced need for pharmacy clarifications. This feature streamlines the prescribing process, reduces medication errors, and ultimately enhances patient safety while saving valuable time for healthcare providers.
Clinical Alerts
The Rcopia e-prescribing system is designed to enhance patient safety and prescribing efficiency. It provides various types of alerts, including drug-drug, drug-allergy, dosing, and duplicate therapy alerts. Moreover, the software also offers patient-specific formulary guidance and allows providers to create their own drug favorites, ensuring that prescriptions are accurate and safe for patients.
Medication History
The software provides access to the industry's most complete electronic patient medication history data feed, which presents 12 months of a patient's medication history within seconds. This feature significantly simplifies the medication reconciliation process for healthcare providers and enhances patient safety by reducing the risk of adverse drug interactions.
Electronic Prior Authorization
Rcopia allows users to initiate, submit, and complete prior authorizations electronically. It also enables healthcare businesses to respond to prior authorizations initiated from pharmacies after a claim rejection in real-time. This functionality eliminates the need for traditional paper/fax/phone-based prior authorization workflows, making the process more efficient and reducing administrative burden.
Prescription Drug Benefit Check
This feature enables providers to check if a prescribed medication is covered by a patient's formulary benefit design. Clinicians can explore alternative drug therapies and receive guidance on alternative pharmacies. It also provides real-time information on the expected out-of-pocket costs for each option, enabling more informed prescribing decisions.
Pros And Cons of Rcopia
Pros
User-friendly interface for easy navigation
Predictive analytics reduce prescribing errors and enhance accuracy
Custom configurations and mobile access for flexibility
Enhances patient safety with comprehensive medication history
Provides clinical alerts on drug-drug and drug-allergy interactions
Cons
Initial learning curve for new users, according to Rcopia reviews
Customization complexity for a few advanced features
Ongoing software updates could disrupt workflow temporarily
Rcopia Reviews
Total 20 reviews
2.8
All reviews are from verified customers
Rating Distribution
5
Stars25%
4
Stars25%
3
Stars0%
2
Stars5%
1
Stars45%
Share your experience
Hospital & Health Care, 1-10 employees
Less than 6 months
“Poor system”
Pros
While the software may be poor in quality, it remains consistently reliable in its performance.
Cons
The OTP system causes errors every 2-3 months. Customer support rarely provides insight into the problem, offering only general answers. Also, no one answers the phone after 5 p.m. Central time. To prescribe a narcotic like pregabalin, I have to go through five steps: 1) log in with username and password, 2) complete 2FA with my registered email, 3) enter a "prescription" password, 4) enter a "narcotic" password, and 5) use a separate OTP-2FA system of their choosing. All of these steps are necessary for a simple task, and each step takes about 0.5-1 second due to server delays. This doesn't even account for the other clicks needed to "refill a medication," each of which adds its own delay.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
2
Functionality
5
Hospital & Health Care, 51-100 employees
Less than a year
“No customer support provided”
Pros
I thought the idea of an app for sending scripts was promising, but unfortunately, it hasn't provided reliable functionality.
Cons
This app often fails to recognize my password, and unfortunately, customer service is not prompt. Given the amount of money I've invested, the product should either be more reliable or have a truly dependable and timely customer support team. If you're in healthcare and need a reliable prescription method, I would suggest looking for alternatives.
Rating Distribution
Ease of use
5
Value for money
2
Customer Support
2
Functionality
2
Hospital & Health Care, 1-10 employees
Less than a year
“Extremely disappointing experience”
Pros
I have to say, my experience with it was a complete nightmare. Getting started was incredibly challenging and when issues arose, it felt like I was trapped in a maze of obstacles with no clear solution. Thanks for absolutely nothing!
Cons
Customer support is severely lacking. I submitted a ticket but there was no call. They responded via email, but it took four days to receive a message asking for the best time to call. How about responding when you receive the message?
Rating Distribution
Ease of use
10
Value for money
2
Customer Support
2
Functionality
2
Frequently Asked Questions
How much does Rcopia cost?
Rcopia offers customizable and flexible pricing plans. Request a custom pricing quote for your practice today!
Is Rcopia software cloud-based?
Yes, Rcopia is a cloud-based software.
What are the main features of Rcopia software?
The main features and services of Rcopia software include patient medication history, predictive analytics, medication adherence monitoring, and clinical alerts.
What level of support does Rcopia software offer?
Rcopia software has a good customer support rating and offers knowledgebase, phone, and email support to healthcare teams.
Who are the main users of Rcopia software?
The main users of Rcopia software include physician practices, pharmacies, specialty clinics, hospitals, and healthcare organizations of all sizes.