Empower your behavioral health organization with SmartCare EHR. Its all-in-one platform simplifies documentation, boosts clinician efficiency, and prioritizes patient care. Deliver comprehensive care with ease—online or offline—with the SmartCare Anywhere mobile solution. Read the full profile to learn more about its functionalities and benefits.

SmartCare EHR Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integrations

Patient Portal

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What Is SmartCare EHR?

Overview

SmartCare EHR by Streamline Healthcare Solutions is a cloud-based electronic health record (EHR) system designed specifically for behavioral health and human services organizations. The platform combines a comprehensive suite of features, including clinical care management, inpatient management, telehealth, outpatient management, business intelligence and revenue cycle management, into a single, integrated system. It streamlines documentation workflows, simplifies patient care coordination, and empowers clinicians to focus on delivering quality care.

What Is SmartCare EHR Best Known For?

The software stands out with its SmartCare 'Anywhere Module, ' which provides a fully integrated mobile solution. This innovative feature gives clinicians both online and offline access to the platform, empowering them to deliver the highest quality of care even in areas with limited or no internet access.

SmartCare EHR Pricing

The SmartCare EHR cost varies based on your specific requirements. Contact us to get a customized pricing plan for your organization.

SmartCare EHR Integrations

The software supports integration with various business intelligence (BI), EHR, and other third-party platforms. However, the vendor has not disclosed more information regarding its specific third-party integrations.

How Does SmartCare EHR Work?

Here’s how you navigate the software’s dashboard and make use of its features after logging in:

  • Access a fully integrated suite of clinical, financial, and administrative modules
  • Enter and update patient information across seamlessly linked records
  • Place orders, prescribe medications, and track treatment directly within the software
  • Use the business intelligence tools to make data-driven decisions
  • Run reports and analyze data through customizable dashboards and analytics
  • Bill payers and process claims electronically with optimized revenue cycle tools
  • Securely message and collaborate with care teams and external providers
  • Access the telehealth module to provide remote care services
You can also test drive the software by scheduling a free SmartCare EHR demo.

Who Is SmartCare EHR For?

The software is suitable for behavioral health and human services organizations of all sizes.

Is SmartCare EHR Right For You?

If you are a behavioral health or human services organization seeking to streamline clinical workflows and improve patient care, SmartCare EHR is worth considering. Its single, cloud-based platform consolidates clinical care, revenue cycle management, and other features into one centralized system.

Unlike generic EHRs, the system is specifically tailored to the unique needs of mental health and behavioral health organizations. Its suite of solutions includes integrated care plans, progress note templates for specific conditions, and outcome-tracking tools relevant to your field.

Additionally, SmartCare EHR software is a meaningful use-certified platform, ensuring it meets government criteria for promoting interoperable electronic health records and improving healthcare quality.

Want to know more about the software? Check out SmartCare EHR reviews or call us at (661) 384-7070 to discuss if it's the right fit for your organization.

SmartCare EHR Features

SmartCare simplifies administrative tasks with its intuitive interface and a unique golden thread approach. This means relevant patient information is readily available throughout the platform, reducing paperwork and allowing for more face-to-face time with patients. It also offers built-in features like dedicated clinical views, decision support tools, and robust reporting to empower clinicians to optimize workflows and deliver comprehensive care.

how it worksSee How It Works

The software comes equipped with a smart, data-driven solution for organizations to efficiently handle billing and financial data across different reimbursement methods and services. This comprehensive approach leads to better control over the revenue cycle, faster reimbursement, and fewer claim denials, ensuring smoother financial operations for mental and behavioral health providers.

how it worksSee How It Works

The e-prescribing module, SmartCare Rx, allows users to electronically prescribe medications directly from the platform to any Surescripts-participating pharmacy. It helps streamline day-to-day medication management processes and offers easy access to patient information, including diagnoses, current medications, and allergies, enhancing patient safety and care quality.

how it worksSee How It Works

This module enables behavioral health and human services organizations to provide remote care securely and conveniently. It expands access to care, makes appointments easier to manage, and allows clients to access their care information through a unified interface. With features like appointment management and two-way electronic communication, the portal facilitates efficient communication and engagement between patients and providers.

how it worksSee How It Works

Pros and Cons of SmartCare EHR

Pros

  • Promotes cohesive care management with its 'golden thread' feature
  • Enhances patient care through intuitive clinical management tools
  • Facilitates remote care delivery to improve accessibility for patients
  • The secure patient portal module enables easy communication and engagement
  • Optimizes revenue cycle management to ensure smoother financial operations

Cons

  • Initial setup and customization may be time-consuming
  • Potential learning curve for new users, according to some SmartCare reviews
  • Customer support response time may vary during peak hours

SmartCare EHR Reviews

Overall Rating

4.8

5 Review(s)

Rating Distribution

5

star

(4)

4

star

(1)

3

star

2

star

1

star

March 2021

Organized our processes

Shanikwa

Superior Quality

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

Pros

Great for scheduling, billing and keeping track of employee and client information. This software has so many features. You can store contact information for everyone and it allows you to communicate via text and email through the portal.

Cons

Somewhat user friendly. The system, sometimes, tends to lag and crash.

March 2021

Practical to use for new business!

Cathy

LTC Professionals

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

Pros

We are a relatively new business so The team did learn how to use it quickly and the templates have been very useful. In regards to customer service I find that my experience has been fantastic.

Cons

Ive got nothing for a con.

March 2021

Functional yet easy on budget!

Sara

AMD Billing

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

Pros

Highest audit scores, quick data reporting , efficient financial and clinical measurements are notable operations of this product and that too , in a very reasonable price.

Cons

No cons.

March 2021

Flexible according to our needs!

Jason

St. Joseph County CMHSAS

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Pros

SmartCare provides flexible solution to our clinical practice. Customization was done through template creation. Training didnt take much time due to responsive design of the software. Financial and medical data reporting is very quick. Highly recommended,

Cons

I didnt find any problem with this software. Minor interface changes might accelerate the, already perfect, navigation.

June 2011

Satisfied

Jason

Not Specified

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Pros

The transition to Streamline significantly increased operational efficiency minimizing errors and enhancing audit scores through intuitive interface design and dashboard-driven workflows.Streamlines cost-effective solution provided comprehensive reporting capabilities and streamlined billing processes ensuring quick data access and accurate financial and clinical measurements for our mental health and substance abuse services.

Cons

Despite its benefits the initial transition to Streamline may have posed challenges in terms of training and workflow disruptions requiring significant resources and adaptation efforts. While Streamline offered outstanding customer support reliance on technical assistance and potential compatibility issues with existing systems could have posed obstacles during implementation and future customization.

Frequently Asked Questions

SmartCare EHR has a good customer support functionality rating and offers various channels for assistance. Additionally, it provides timely responses and knowledgeable support staff to address users' queries effectively, enhancing overall user satisfaction and experience.