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SmartCare EHR

SmartCare EHR

Claimed

Claimed

Last Updated Oct 24, 2025

Key Takeaways

Generated from the text of customer reviews

SmartCare EHR is an electronic health record platform for behavioral health and public health organizations. It is used by clinicians, administrative staff, and billing teams to manage documentation, billing, and compliance workflows. Users value its deep customization and integrated workflows, though some report performance lag. Recent updates introduced optional AI-powered documentation and compliance integration through Eleos.

Our Verdict

SmartCare EHR delivers its greatest return on investment within integrated behavioral health and social service agencies. Its enterprise pricing is a significant investment, but justifiable for entities requiring deep compliance and multi-program coordination. We recommend it exclusively for this enterprise niche where its specialized operational framework is a necessity.

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Overall Rating

Based on 6 users reviews

4.7

Rating Distribution

Positive

83%

Neutral

17%

Negative

0%

Starting Price
Custom

Pros And Cons of SmartCare EHR

Pros

  • Promotes cohesive care management with its 'golden thread' feature

  • Enhances patient care through intuitive clinical management tools

  • Facilitates remote care delivery to improve accessibility for patients

  • The secure patient portal module enables easy communication and engagement

  • Optimizes revenue cycle management to ensure smoother financial operations

Cons

  • Initial setup and customization may be time-consuming

  • Potential learning curve for new users, according to some SmartCare reviews

  • Customer support response time may vary during peak hours

Frequently Asked Questions

SmartCare EHR has a good customer support functionality rating and offers various channels for assistance. Additionally, it provides timely responses and knowledgeable support staff to address users' queries effectively, enhancing overall user satisfaction and experience.

SmartCare by Streamline EHR software provides phone, fax, email, and contact form support options. It has an outstanding customer support team, offering timely assistance and guidance to address any issues or concerns users may encounter.

Yes, SmartCare EHR supports mobile devices.

SmartCare EHR pricing plans can be customized to suit your unique requirements. Contact our sales team for a personalized pricing quote.

The main features of SmartCare EMR software include revenue cycle management, patient portal, telehealth, mobile access, clinical decision support, clinical documentation, quick data reporting, practice management, and individual client templates. It also offers healthcare services and tools to manage patient's medications, create progress notes and pay claims.

No, Smart Care software does not offer a free trial.

Yes, SmartCare EHR supports mobile devices.

The vendor confirms compatibility with third-party BI and EHR platforms but has not publicly disclosed third-party integrations information.

Yes. SmartCare EHR offers API access.

The platform effectively serves behavioral health and human services organizations, from small clinics to large multi-site agencies. 

SmartCare EHR is primarily offered in the English language.